We bought Xstore theme and installed it. However we could not import jewelery demo. We contact our host provider. They gave support but could not solve the problem. We appriciate if you can help us.
Try to install XStore Core plugin (https://www.8theme.com/downloads/) via FTP, activate the plugin, and install the demo content. If this doesn’t solve the problem, provide temporary FTP access, so we can take a closer look.
Also, temporarily disable cache plugin.
We solved the demo problem and uploaded it. Thank you for your helping. However we received a warning to update XStore Core plugin. It is giving error when updating it. How could we fix it?
P.S. I saw that you installed all the plugins that come bundled. Please, check the plugins list and keep enabled only plugins that you really use, disable all the other plugins because every additional plugin slows down the site.
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