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Forum Replies Created

Viewing 9 posts - 1 through 9 (of 9 total)

hcooper@zensoftware.com

Participant

December 30, 2015 at 02:35

Hi,
There is a bug in the version of Revolution Slider (Ver 4.3.3) that I received with the Legenda Theme. When I try and add the video I get the message “Video Not Found” even though the URL to the video is correct.

The following support link says to upgrade Revolution slider to version 4.6.93 and that will resolve the problem.
https://community.theme.co/forums/topic/receiving-video-not-found-in-revolution-slider/

Can I get the Revolution slider upgrade from you?

Thanks
Harlan

#106244 Copied In reply to: Background video does not work on mobile devices

hcooper@zensoftware.com

Participant

December 29, 2015 at 02:53

Hi,
I am setting up the Revolution Slider now. I will let you know if it works.

Thanks
Harlan

#106101 Copied In reply to: Background video does not work on mobile devices

hcooper@zensoftware.com

Participant

November 19, 2015 at 01:05

That did the trick!

Thank you so much
Harlan

#100245 Copied In reply to: Eight Theme Products widget scroll arrow overlays right most product

hcooper@zensoftware.com

Participant

November 16, 2015 at 12:48

Sorry I wasn’t clear. How do I upload a screen shot to this forum?
I have created 10 products, each with a SKU, Price, Category.
On my home page I am using the Eight Theme Products widget to display the 10 products. In the widget I have the display type set to Slider and the Product View set to Default.

I want to be able to control the display order from left to right for the 10 products in the widget so I can control which of the 10 will be displayed first on the left.

I have screen shots can’t figure out how to upload them to this forum.

Thanks for the help
Harlan

#99637 Copied In reply to: Ordering the sequence of products in the Products scroller

hcooper@zensoftware.com

Participant

November 9, 2015 at 12:06

Hi, I just put the full path to the header Icon into Theme Options->Header and that fixed it.

Could you please take a look at why Visual composer is no longer working as the backend editor?

Thanks
Harlan

#98410 Copied In reply to: Header Logo & Favicon

hcooper@zensoftware.com

Participant

November 9, 2015 at 11:56

That’s great, thank you very much. I have supplied the admin credentials in the private section below.

There is also a problem where Visual Composer has disappeared when you go to BackEnd Editor. Can you also please look at that, maybe it’s related.

Thanks
Harlan

Please, contact administrator
for this information.

#98406 Copied In reply to: Header Logo & Favicon

hcooper@zensoftware.com

Participant

November 9, 2015 at 01:13

Can you please tell us how you fixed it? I have the same problem.

#98350 Copied In reply to: Header Logo & Favicon

hcooper@zensoftware.com

Participant

July 15, 2015 at 00:46

That fixed it! Thank you so much Jack.
How would those entries have gotten in there? Could the last WordPress or Legenda upgrade put the entries in the .htaccess file, or maybe a plugin?

Thank you again. Your themes are fantastic and your support is top notch.

Harlan

#75262 Copied In reply to: All Theme images and media gallery images broken. display as thumbnail icon only

hcooper@zensoftware.com

Participant

July 14, 2015 at 00:12

I put the FTP info into the Private section.

Thanks, I am so glad you are helping to resolve this.
Harlan

Please, contact administrator
for this information.

#75001 Copied In reply to: All Theme images and media gallery images broken. display as thumbnail icon only

Viewing 9 posts - 1 through 9 (of 9 total)

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hcooper@zensoftware.com

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Is your store missing upsells?

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