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Header Logo & Favicon - by DaphneO - on WordPress WooCommerce support

This topic has 11 replies, 4 voices, and was last updated 8 years, 5 months ago ago by Robert Hall

DaphneO

Participant

November 3, 2015 at 12:37

Hello,
I am trying to change the logo and favicon of my website.
I went to Theme option – header and uploaded an image to logo and favicon but somehow it doesn’t work.

Thank you for your help!

Please, contact administrator
for this information.

#97516 Copied Theme version: Legenda

10 Answers

Robert Hall

Support staff

November 3, 2015 at 13:16

Hello,

Your credentials aren’t correct. Please check them.

Regards,
Robert Hall.

#97522 Copied

DaphneO

Participant

November 3, 2015 at 13:49

I am sorry!
please find in private the credentials.

Please, contact administrator
for this information.

#97534 Copied Theme version: Legenda

Robert Hall

Support staff

November 3, 2015 at 14:20

I’ve uploaded logo and favicon for you in Theme Options->Header. Please check it.

Regards,
Robert Hall.

#97540 Copied

DaphneO

Participant

November 3, 2015 at 14:29

Thank you very much! It’s perfect!

#97543 Copied

Stan Russell

Participant

November 3, 2015 at 14:47

Hello DaphneO,

we are always happy to help our customers! Have a nice day!

Regards,
Stan Russell.

#97547 Copied

hcooper@zensoftware.com

Participant

November 9, 2015 at 01:13

Can you please tell us how you fixed it? I have the same problem.

#98350 Copied

Stan Russell

Participant

November 9, 2015 at 08:39

Hello,
we have uploaded logo and favicon for previous user in Theme Options->Header. Please provide us with admin credentials for your site and we will try to help you with it.

Regards,
Stan Russell.

#98365 Copied

hcooper@zensoftware.com

Participant

November 9, 2015 at 11:56

That’s great, thank you very much. I have supplied the admin credentials in the private section below.

There is also a problem where Visual Composer has disappeared when you go to BackEnd Editor. Can you also please look at that, maybe it’s related.

Thanks
Harlan

Please, contact administrator
for this information.

#98406 Copied

hcooper@zensoftware.com

Participant

November 9, 2015 at 12:06

Hi, I just put the full path to the header Icon into Theme Options->Header and that fixed it.

Could you please take a look at why Visual composer is no longer working as the backend editor?

Thanks
Harlan

#98410 Copied

Robert Hall

Support staff

November 9, 2015 at 12:25

Hello,

As I see it’s working perfect. See screenshot:http://prntscr.com/90qxwp
Please clear cache and check it.

Regards,
Robert Hall.

#98414 Copied
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