Forum Replies Created

Viewing 30 posts - 31 through 60 (of 187 total)
  • Avatar: G
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    Participant
    January 20, 2021 at 15:48

    I have not switched anything fearing that it may crash my site. That is why I contacted support? Also, I’m noticing my posts and products are all missing in the dashboard 🙁

    Avatar: G
    R
    Participant
    January 7, 2021 at 23:16

    I’m still waiting?!?!

    Avatar: G
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    Participant
    January 6, 2021 at 17:58

    I saw the glitch on header so I updated to latest version. Then I noticed that update did not fix the glitch so I rewinded server back 1 day prior to when everything was working fine. However that did not fix the issue either. I’m seeing the site header looks semi like how it’s suppose to (compared to how it looked in link attached)

    Please contact administrator
    for this information.
    Avatar: G
    R
    Participant
    December 1, 2020 at 15:45

    Please click on Shop, Patches then see for yourself. The patches are all showing as $0.00

    Avatar: G
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    Participant
    October 21, 2020 at 22:57

    I thought the sliders moved/slid on their own/automatically and not/without having to push any buttons??

    Avatar: G
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    Participant
    September 1, 2020 at 16:38

    It’s shown in woocommerce payments settings, and it was on my single product page like how the paypal button is now but somehow the square debit/card button is gone now.

    Avatar: G
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    Participant
    September 1, 2020 at 05:19

    Ok great! Thanks. Do you know why the square button is missing?

    Avatar: G
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    Participant
    August 31, 2020 at 23:07

    You mean you deactivated a cache plugin?

    Avatar: G
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    Participant
    August 31, 2020 at 23:06

    I don’t understand what you mean by @media only screen and (min-width: 500px) ???

    Also I tried pasting the whole thing:

    @media only screen and (min-width: 500px){
    .paypal-button-container {
    min-width: 500px !important;
    max-width: 500px !important;
    }
    }

    It didn;t work. Where am I suppose to put this code:

    Please contact administrator
    for this information.
    Avatar: G
    R
    Participant
    August 31, 2020 at 22:57

    So what is your suggestion? How can I fix this so that my images look flawless as they do on shop page or single product page? Thanks.

    Avatar: G
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    Participant
    August 30, 2020 at 20:44

    Update???

    Avatar: G
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    Participant
    August 30, 2020 at 20:43

    Update??

    Avatar: G
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    Participant
    August 30, 2020 at 20:41

    What does that have to do with it not showing on my iphone?

    Avatar: G
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    Participant
    August 28, 2020 at 23:44

    Can I ask you what do you think is the issue? How come the images look blurry only home page, but not on shop page or single product page? On those two pages they look clear. This is so strange 🙁

    Avatar: G
    R
    Participant
    August 28, 2020 at 15:50

    Hi Olga, I fixed the contact on the header myself, but can you answer my original question on this post? You said:
    Hello,

    I see that you have the below code http://prntscr.com/tpf12m for the images on the home page

    #category-image a.product-content-image img {
    height: 300px!important;
    object-fit: cover!important;
    width: 300px!important;
    }
    Try to remove it and check after that.

    Regards

    #245607

    -Were you able to see if this has been fixed or removed? I really need my shop images to be clear. This is a huge issue for me as it makes or breaks the sales on my website. As you can see the product images look blurry until you click on them, then the single product page images look clear. Thank you!

    Please contact administrator
    for this information.
    Avatar: G
    R
    Participant
    August 28, 2020 at 15:21

    Ok here:
    Also, is it possible to see why the Square credit card button is also not showing in the product page one click check out?

    Please contact administrator
    for this information.
    Avatar: G
    R
    Participant
    August 28, 2020 at 15:19

    Well it seems you fixed the issue now since now it actually shows the 12 products whereas before it didn’t. Thanks.

    Avatar: G
    R
    Participant
    August 27, 2020 at 17:38

    What about the header? Contact us is not showing

    Avatar: G
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    Participant
    August 27, 2020 at 16:21

    When I go and look at theme options it’s showing in the left side of the bar but not showing on actual website:
    This is for header, Contact Us & Also Footer area content:

    Please contact administrator
    for this information.
    Avatar: G
    R
    Participant
    August 27, 2020 at 16:04

    What do you mean re-add the necessary widgets? The only widget I noticed is missing is the instagram and twitter feeds in my blog page. Other than that my footer is missing content. How is that needing to be fixed? Also, if I apply for the refund what would happen then? I would’nt be able to have access to this support forum??

    Avatar: G
    R
    Participant
    August 26, 2020 at 19:10

    Sure you can give me a refund as I will have to PAY another developer to help me fix this issue $$$. This theme is pretty but I find myself having many conflicting/consisting issues that go unresolved. You have yet to still address my other concerns listed above and in my other tickets:
    My footer is still not looking right. (You can look at xstore parent theme to compare) Half of my footer content is still missing; quick link tabs, content for charity grace period, there is an additional footer line with Created by Power Elite Themeforest Author that I did not add! Also on mobile app my logo is missing, and the footer content is missing.

    Avatar: G
    R
    Participant
    August 26, 2020 at 18:12

    ALSO, I’m noticing that my additional product images are not showing anymore. Take a look at the particular product:

    Please contact administrator
    for this information.
    Avatar: G
    R
    Participant
    August 26, 2020 at 18:08

    This is not true. My images still look blurry! There is something wrong with the theme because when you see the images on the home page they look blurry but when you actually click on the product the images don’t look blurry! Also, how can I make all the images in the shop/home menu the same size?

    Please contact administrator
    for this information.
    Avatar: G
    R
    Participant
    August 26, 2020 at 14:59

    My footer is still not looking right. (You can look at xstore paren theme to compare) Half of my footer content is still missing; quick link tabs, content for charity grace period, there is an additional footer line with Created by Power Elite Themeforest Author that I did not add! Also on mobile app my logo is missing, and the footer content is missing.

    Avatar: G
    R
    Participant
    August 26, 2020 at 01:21

    How is it that I’ve been waiting over 36hrs for a response to my several issues that have not been addressed, and no one responds to my support ticket, yet many other people have support tickets as recent as a few hours and you are responding to all of theirs??? SMH

    Avatar: G
    R
    Participant
    August 26, 2020 at 00:18

    OMG!! PLEASE HELPPPP!!! IT’S BEEN OVER 30+ HRS HOURS!!!

    Avatar: G
    R
    Participant
    August 25, 2020 at 15:04

    Sure here:

    Please contact administrator
    for this information.
    Avatar: G
    R
    Participant
    August 24, 2020 at 17:28

    I did that and my images are still blurry and now they are also many different sizes on the home page (I’m not happy about that).

    Avatar: G
    R
    Participant
    August 24, 2020 at 17:27

    Yes, I have. They said it’s a theme issue.

    Avatar: G
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    Participant
    August 24, 2020 at 17:20

    There is a major issue with xstore child theme. When I use that theme my header and footer info is missing. When I activate xstore theme (not child) my content is showing but my pop up forms are messed up.

    Also why is there 2 Theme Options showing still??

    Please contact administrator
    for this information.
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Viewing 30 posts - 31 through 60 (of 187 total)
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