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Website Header is messed up - by R - on WordPress WooCommerce support

This topic has 5 replies, 2 voices, and was last updated 3 years, 3 months ago ago by Olga Barlow

R

Participant

January 5, 2021 at 18:55

This morning I woke to see my website header is all messed up. It does not look like how it did last night. The logo is missing, the buttons & tabs are all missing or messed up.

Please, contact administrator
for this information.

#266880 Copied Theme version: 7.2.34 WooCommerce version: 5.3.2

4 Answers

Olga Barlow

Support staff

January 6, 2021 at 12:54

Hello,

What version of theme did you use before the update? Do you have backup of your site before the update?

Regards

#266993 Copied

R

Participant

January 6, 2021 at 17:58

I saw the glitch on header so I updated to latest version. Then I noticed that update did not fix the glitch so I rewinded server back 1 day prior to when everything was working fine. However that did not fix the issue either. I’m seeing the site header looks semi like how it’s suppose to (compared to how it looked in link attached)

Please contact administrator
for this information.

#267070 Copied

R

Participant

January 7, 2021 at 23:16

I’m still waiting?!?!

#267223 Copied

Olga Barlow

Support staff

January 8, 2021 at 19:06

Hello,

I edited the header a little bit. Unfortunately, I don’t remember how exactly it looked. So, please, go to Theme Options > Header builder > edit header to layout it previously had. We don’t have any other option to restore the old header, unfortunately.

Regards

#267412 Copied
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