Page 971 – 8theme.com

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Viewing 30 posts - 29,101 through 29,130 (of 31,382 total)

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Eva Kemp

Participant

July 23, 2014 at 09:12

Hello,

You can send login details in Private Content on this forum. Private Content is visible only for administrators.
Thank you.

Regards,
Eva Kemp.

#10494 Copied In reply to: How To Change Variations Select Input Width

Eva Kemp

Participant

July 23, 2014 at 09:03

Hello,

Unfortunately that is the max width of the wide layout. If you want to make some parts more wider you should style them in custom.css file.
Please take our apologies for inconveniences.

Regards,
Eva Kemp.

#10493 Copied In reply to: Changing site to full width

Eva Kemp

Participant

July 23, 2014 at 08:54

Hello,

Please refer to this link how to make Revolution Slider full width: http://theme-fusion.com/knowledgebase/how-to-make-a-full-screen-revolution-slider/

Regards,
Eva Kemp.

#10490 Copied In reply to: Changing site to full width

Eva Kemp

Participant

July 23, 2014 at 07:58

Hello,

In this case we recommend you to create a ticket at https://support.8theme.com/ and our specialists will look into this issue more deeply.
Thank you.

Regards,
Eva Kemp.

#10488 Copied In reply to: Error Log full of errors from theme

Eva Kemp

Participant

July 22, 2014 at 21:39

Hello,

Please try to check the site load speed with default wordpress theme to compare. Or provide us with wp-admin panel credentials in Private Content.

Regards,
Eva Kemp.

#10475 Copied In reply to: Team Member Email

Eva Kemp

Participant

July 22, 2014 at 21:20

Hello,

To create “mailto” link for team member you need edit the file wp-content/themes/legenda/framework/shortcodes.php, find the code <a href="'.$a['email'].'">'.$a['email'] (line 1496) and replace it with this one <a href="mailto: '.$a['email'].'">'.$a['email']

Regards,
Eva Kemp.

#10472 Copied In reply to: Team Member Email

Eva Kemp

Participant

July 22, 2014 at 21:09

Hello,

We’ve already replied on the topic regarding error log.

Regards,
Eva Kemp.

#10471 Copied In reply to: Promo Popup not responding to settings

Eva Kemp

Participant

July 22, 2014 at 21:07

Hello,

“Read More” button on the products page is related to Woocommerce plugin, so to change its text you need edit the file wp-content/plugins/woocommerce/includes/class-wc-product-simple.php (line 48).

Regards,
Eva Kemp.

#10470 Copied In reply to: Change text of READ MORE buttons or Request for Spanish .pot file

Eva Kemp

Participant

July 22, 2014 at 20:59

Hello,

Please provide us with the link where product variations are displayed. Also we don’t recommend to change styles in the original style.css file, but use custom.css. Here is the tutorial how to create it: http://www.youtube.com/watch?v=Qok2zRedRMY&list=PLMqMSqDgPNmD4uhGI1IBhr1iaEy81TMff&feature=share&index=1 (The video is related to Legenda theme, but the process is identical).

Regards,
Eva Kemp.

#10469 Copied In reply to: How To Change Variations Select Input Width

Eva Kemp

Participant

July 22, 2014 at 20:55

Hello,

To close the first category in the sidebar you need edit the file wp-content/themes/idstore/js/script.js. Find the code jQuery('.categories-group.has-subnav:first').addClass('opened').find('ul').show(); (line 307) and comment it.

Regards,
Eva Kemp.

#10468 Copied In reply to: Second Subcategory

Eva Kemp

Participant

July 22, 2014 at 20:04

Hello,

According to your error log I’ve not found any notification regarding woocommerce plugin and legenda theme. Please try to check your site with default wordpress theme as well. Are you experiencing any problems with your site currently?

Regards,
Eva Kemp.

#10463 Copied In reply to: Error Log full of errors from theme

Eva Kemp

Participant

July 22, 2014 at 19:56

Hello,

I’ve just viewed your site and popup window hasn’t appeared.
Please try to check it with some other browser or clear the cache of your current browser.

Regards,
Eva Kemp.

#10462 Copied In reply to: Promo Popup not responding to settings

Eva Kemp

Participant

July 22, 2014 at 19:51

Hello,

I’m unable to enter Plugins menu in admin panel. Have you installed any 3rd-party plugins?
Please provide us with FTP credentials as well.
Thank you.

Regards,
Eva Kemp.

#10459 Copied In reply to: Problem with css style on fullwidth menus

Eva Kemp

Participant

July 22, 2014 at 19:45

Hello,

Please note we provide support only for one domain that uses our theme. You can use the theme for two domains on your own decision but tech support from our side will be provided only for one site. If you want to have our support for 2 domains in future you have to buy 2 licenses.

Regards,
Eva Kemp.

#10456 Copied In reply to: Transferring site from temp to permanent domain

Eva Kemp

Participant

July 22, 2014 at 18:50

You need deactivate the plugin “YITH WooCommerce Wishlist” in admin panel > Plugins.

Regards,
Eva Kemp.

#10454 Copied In reply to: Add product to Wishlist error message

Eva Kemp

Participant

July 22, 2014 at 17:01

Hello,

Could we also have wp-admin panel credentials?
Thank you.

Regards,
Eva Kemp.

#10446 Copied In reply to: Change text of READ MORE buttons or Request for Spanish .pot file

Eva Kemp

Participant

July 22, 2014 at 16:59

I’ve checked Wishlist button with many products on your site and haven’t seen the error. According to the error you were getting “headers already sent by (output started at /home/karissma/public_html/wp-content/plugins/yith-woocommerce-wishlist/yith-wcwl-ajax.php:47)” – the problem occurs in yith-wcwl-ajax.php file. You may check it or contact Wishlist plugin developer.

Regards,
Eva Kemp.

#10445 Copied In reply to: Add product to Wishlist error message

Eva Kemp

Participant

July 22, 2014 at 16:46

Hello,

Your site is under maintenance mode, so we’re unable to view it. Please provide us with wp-admin panel in Private Content.

Regards,
Eva Kemp.

#10444 Copied In reply to: Second Subcategory

Eva Kemp

Participant

July 22, 2014 at 16:17

Hello,

Could you please specify how we can replicate the problem as the site is loading fine on our site? Have you checked it with another browser?
Thank you.

Regards,
Eva Kemp.

#10440 Copied In reply to: Add product to Wishlist error message

Eva Kemp

Participant

July 22, 2014 at 16:04

Hello,

You’re welcome.

Regards,
Eva Kemp.

#10438 Copied In reply to: WPML + Theme option text area and text field

Eva Kemp

Participant

July 22, 2014 at 14:53

Hello,

Please provide us with wp-admin panel and FTP credentials in Private Content.

Regards,
Eva Kemp.

#10433 Copied In reply to: Mobile Navigation and Logo Overlay

Eva Kemp

Participant

July 22, 2014 at 14:41

Sorry, but without FTP access we can’t investigate the problem. Perhaps you’re using some control panel at your hosting provider. You can provide us with the access to it.

Regards,
Eva Kemp.

#10431 Copied In reply to: Admin bar lost on top of page

Eva Kemp

Participant

July 22, 2014 at 13:49

Hello,

Please provide us with FTP credentials to check the issue further.
Thank you.

Regards,
Eva Kemp.

#10425 Copied In reply to: Admin bar lost on top of page

Eva Kemp

Participant

July 22, 2014 at 12:19

Hello,

1. The default values are:
Product Images Width: 500px
Product Images Height: 700px
Product Thumbnails Width: 120px
Product Thumbnails Height: 130px
I’ve checked and product image is displayed in the middle on preview. Could you please clarify with more details and show us a screenshot?

2. To remove the second “Add to wishlist” button you need go to Woocommerce > Settings > Wishlist tab > select “Use shortcode” for Position field.

3. We’ve tested your site speed with our theme and it is loaded in 3.14s and with default theme its load time is 11.28s, even slower than with our theme.
So we recommend you to ask you hosting provider regarding this issue.

Regards,
Eva Kemp.

#10421 Copied In reply to: Few things

Eva Kemp

Participant

July 22, 2014 at 11:59

Hello,

There is some mistake in the functions.php file of the child theme. I’ve just tested Text element without this file and it has been loaded fine.
So please check the code in the file attentively.

Regards,
Eva Kemp.

#10419 Copied In reply to: Cannot edit text block

Eva Kemp

Participant

July 22, 2014 at 11:50

Hello,

We recommend you to disable 3rd-party plugins one by one to check if some is causing the issue. There may be some conflict between our theme and one of the plugins.

Regards,
Eva Kemp.

#10415 Copied In reply to: Admin bar lost on top of page

Eva Kemp

Participant

July 22, 2014 at 11:37

Hello,

On our demo we have subcategories added under the category submenu, like:

Not like you have submenus currently. So if you wish to have the same menu like on the demo you need create subcategories as well. Otherwise you have to customize it with columns.

Regards,
Eva Kemp.

#10414 Copied In reply to: Problem with css style on fullwidth menus

Eva Kemp

Participant

July 21, 2014 at 21:21

Hello,

I’ve imported LayerSlider to your home page. Please check it.
On our demo site we used “8theme – Subcategories List” widget in Appearance > Widgets > “Product Page sidebar” widget area. Please read our documentation:
https://www.8theme.com/demo/docs/blanco/index.html#!/widgets
It will work for the page which you selected as Shop page in Woocommerce > Settings > Products tab > Product Archive / Shop Page field.

Regards,
Eva Kemp.

#10374 Copied In reply to: WordPress 3.9 Upgrade LayerSlide not function & "enable your JavaScript" notice

Eva Kemp

Participant

July 21, 2014 at 21:08

Hello,

I’ve just checked each product you’ve added in admin panel and only for one “BLACK PUMP WITH GOLD LINE BY QUPID” cross-sells are selected, but you didn’t set up-sells and cross-sells for other products:

I’ve checked that product and cross-sells are displayed fine on the Cart page:

So you need add upsells for the products you need.

Could you please show a screenshot where you want to add the text on the Checkout page?

Regards,
Eva Kemp.

#10373 Copied In reply to: Cross Sells and Up sells not working

Eva Kemp

Participant

July 21, 2014 at 20:54

Hello @BaggityBags,

Please provide us with wp-admin panel credentials in Private Content to check the issue.

Regards,
Eva Kemp.

#10371 Copied In reply to: WordPress 3.9 Upgrade LayerSlide not function & "enable your JavaScript" notice
← 1 2 3 … 970 971 972 … 1,045 1,046 1,047 →

Viewing 29,130 results - 29,101 through 29,130 (of 31,382 total)

Viewing 30 posts - 29,101 through 29,130 (of 31,382 total)

← 1 2 3 … 970 971 972 … 1,045 1,046 1,047 →

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