Team Member Email - by aahmadi3 - on WordPress WooCommerce support

This topic has 8 replies, 3 voices, and was last updated 9 years, 8 months ago ago by Eva Kemp

  • Avatar: aahmadi3
    aahmadi3
    Participant
    July 22, 2014 at 20:28

    Hello,
    When creating team members and plugging in the email address there is no mail to href.
    It is simply linking to the 404 pages.

    http://www.boleez.com/our-story/

    Please advise how to fix.
    Thanks.
    Ali

    7 Answers
    Avatar: Eva
    Eva Kemp
    Support staff
    July 22, 2014 at 21:20

    Hello,

    To create “mailto” link for team member you need edit the file wp-content/themes/legenda/framework/shortcodes.php, find the code <a href="'.$a['email'].'">'.$a['email'] (line 1496) and replace it with this one <a href="mailto: '.$a['email'].'">'.$a['email']

    Regards,
    Eva Kemp.

    Avatar: aahmadi3
    aahmadi3
    Participant
    July 22, 2014 at 21:36

    Hi Eva,
    That worked great!

    I have another question, we are getting close to going live soon but my site feels really slow.
    Is there anything you can do for me on this? It takes about 8-9 seconds to load.
    Please let me know.
    Thank you.
    Ali

    Avatar: Eva
    Eva Kemp
    Support staff
    July 22, 2014 at 21:39

    Hello,

    Please try to check the site load speed with default wordpress theme to compare. Or provide us with wp-admin panel credentials in Private Content.

    Regards,
    Eva Kemp.

    Avatar: aahmadi3
    aahmadi3
    Participant
    July 22, 2014 at 21:44

    Hi Eva,
    I have tried that but to no luck. Please see credentials below and let me know what can be done.

    Please, contact administrator
    for this information.
    Avatar: Robert Hall
    Robert Hall
    Support staff
    July 23, 2014 at 06:30

    Hello,

    I’ve checked your website on speedtest and it loading fast. Try to update your browser.
    Look at screenshot http://prntscr.com/45fmtp

    Regards,
    Robert Hall.

    Avatar: aahmadi3
    aahmadi3
    Participant
    July 24, 2014 at 16:50

    Hi Robert,
    I don’t know how you got that score but I have ran the same test several times and can not get it lower than 9 seconds.

    Please see my screenshot: http://www.boleez.com/wp-content/themes/legenda/framework/test.jpg

    Additionally, the load time on my mobile device is very slow as well…using the same connection as my desktop.

    Please advise.
    Thanks.

    Avatar: Eva
    Eva Kemp
    Support staff
    July 24, 2014 at 17:13

    Hello,

    I’ve just checked the site load speed and currently it’s 2.16s.

    We recommend you to contact your hosting provider regarding this issue. Also try to check the trace from your PC to your host.

    Regards,
    Eva Kemp.

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