Page 942 – 8theme.com

Forum Replies Created

Viewing 30 posts - 28,231 through 28,260 (of 31,382 total)

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Eva Kemp

Participant

September 3, 2014 at 14:27

Hello,

We recommend you to install the theme on clear WordPress. Please reinstall it as well.
Thank you.

Regards,
Eva Kemp.

#14175 Copied In reply to: I can't Install Demo Content

Eva Kemp

Participant

September 3, 2014 at 14:24

Hello,

You’re welcome.

Regards,
Eva Kemp.

#14174 Copied In reply to: Single Product Page: Move "Description Tabs" beside the Sidebar

Eva Kemp

Participant

September 3, 2014 at 14:22

Hello,

We’ve fixed the issue with registration form on the My account page. Please check it now.

Regards,
Eva Kemp.

#14173 Copied In reply to: css error my page

Eva Kemp

Participant

September 3, 2014 at 13:54

Are you currently editing the post? We’re unable to open it for modifications.

Regards,
Eva Kemp.

#14169 Copied In reply to: I want to put the code in a Blog post. the problem is that the picture is left-a

Eva Kemp

Participant

September 3, 2014 at 13:31

Hello,

Please provide us with wp-admin panel and FTP credentials in Private Content.

Regards,
Eva Kemp.

#14166 Copied In reply to: Check out error message

Eva Kemp

Participant

September 3, 2014 at 13:29

Hello,

Sorry but we can’t reproduce such issues from our side.
Please try to disable Ajax filter in Theme Options > Shop and check if the issue still persists. Also please show us a screenshot of the page you see from your side.
Thank you.

Regards,
Eva Kemp.

#14165 Copied In reply to: Problems with checkout

Eva Kemp

Participant

September 3, 2014 at 11:47

Hello,

Seems you’ve installed the theme incorrectly. Have you installed Woocommerce plugin before the theme installation? It should be done before and then install the theme.
We recommend you to reinstall WordPress and proceed with the theme installation from the beginning. Just follow all the instructions written in our documentation https://www.8theme.com/demo/docs/legenda/index.html#!/installation
Please note you should install WooCommerce plugin before theme installation!

Regards,
Eva Kemp.

#14155 Copied In reply to: I can't Install Demo Content

Eva Kemp

Participant

September 3, 2014 at 11:40

Sorry, but there is no such feature to implement your own fonts into the theme. You can only add Google fonts.

Regards,
Eva Kemp.

#14154 Copied In reply to: Putting Our Own Font?

Eva Kemp

Participant

September 3, 2014 at 11:39

Does this problem persist only in one browser or some others too?

Thank you.

Regards,
Eva Kemp.

#14153 Copied In reply to: Problems with checkout

Eva Kemp

Participant

September 3, 2014 at 11:34

Hello,

I’ve added “etheme_” to the shortcode – etheme_product_category. Now the products are aligned in the middle of the post. Could you please give us with full access to see Theme Options in wp-admin panel? Also please provide us with FTP credentials as well.
Thank you.

Regards,
Eva Kemp.

#14152 Copied In reply to: I want to put the code in a Blog post. the problem is that the picture is left-a

Eva Kemp

Participant

September 3, 2014 at 11:15

Hello,

As I see some images are missing. Could you please clarify with more details what exact problems you’re experiencing?
Also please provide us with FTP and wp-admin panel credentials in Private Content.

Regards,
Eva Kemp.

#14148 Copied In reply to: Having problem with adding products to categories

Eva Kemp

Participant

September 3, 2014 at 11:11

Hello @strandcreative,

As I see you have old theme version 2.9.1. Please update it to the latest one 2.9.2.
Thank you.

Regards,
Eva Kemp.

#14147 Copied In reply to: Single Product Page How to add "Reviews" section?

Eva Kemp

Participant

September 3, 2014 at 11:08

Hello,

I’ve disabled Envato plugin and Checkout page is working fine now.

Please check it and clear browser cache before.
Thank you.

Regards,
Eva Kemp.

#14146 Copied In reply to: Problems with checkout

Eva Kemp

Participant

September 3, 2014 at 10:59

Hello,

In Legenda archive you’ll find the folder Demo_pages and there are xml files for home pages.
How to import it you can read in our documentation: https://www.8theme.com/demo/docs/legenda/index.html#!/demo_data_installation and don’t forget to change Front page in Settings > Reading.

Regards,
Eva Kemp.

#14145 Copied In reply to: Which XML data folder for Home Page 1?

Eva Kemp

Participant

September 3, 2014 at 10:55

Hello,

We recommend you to create footer as described in our documentation
https://www.8theme.com/demo/docs/legenda/index.html#!/footer

Please try to recreate it.

Regards,
Eva Kemp.

#14144 Copied In reply to: footer

Eva Kemp

Participant

September 3, 2014 at 10:47

Hello,

Do you mean there is no featured image for your projects?
If so you need insert it in the project editor on the right side

Sorry but there is no such feature of social icons for portfolio. You may try to use some plugin.

Regards,
Eva Kemp.

#14139 Copied In reply to: No images in Portfolio Main page Gallery

Eva Kemp

Participant

September 3, 2014 at 10:34

Hello @meetwinter,

Sorry, but Reviews tab and upsell products are related to Woocommerce configuration. If you’re using WP-eCommerce plugin you may contact their support regarding this issue. Perhaps they will advise you something.

Regards,
Eva Kemp.

#14135 Copied In reply to: Single Product Page How to add "Reviews" section?

Eva Kemp

Participant

September 3, 2014 at 10:32

Hello @strandcreative,

Please provide us with wp-admin panel credentials as well.
Thank you.

Regards,
Eva Kemp.

#14134 Copied In reply to: Single Product Page How to add "Reviews" section?

Eva Kemp

Participant

September 3, 2014 at 10:29

Hello,

How many products have you added to upsells? Less than 5? Please try to add at least 5 products. If it doesn’t help please provide us with wp-admin panel credentials in Private Content.

Regards,
Eva Kemp.

#14133 Copied In reply to: You May Also Like products not appearing

Eva Kemp

Participant

September 3, 2014 at 10:21

Hello,

I’ve updated Revolution Slider plugin.
Please check it now.

Regards,
Eva Kemp.

Please, contact administrator
for this information.

#14132 Copied In reply to: Full Screen Width Slider

Eva Kemp

Participant

September 3, 2014 at 10:17

Hello,

You wrote the credentials in the topic “Drop down menu image”, the other topic you have is “Full Screen Width Slider”, where you had to provide the login details.
If this topic is resolved it’ll be closed and you’ll receive a reply in your second topic.

Thank you.

Regards,
Eva Kemp.

#14131 Copied In reply to: Drop down menu image

Eva Kemp

Participant

September 3, 2014 at 10:12

Hello,

What modifications have you made?
Is the page displayed fine if you remove your changes?

Regards,
Eva Kemp.

#14128 Copied In reply to: css error my page

Eva Kemp

Participant

September 2, 2014 at 21:58

Hello,

Have you checked the link you were provided in the previous post?
https://www.8theme.com/demo/docs/leader/index.html#!/primary_menu

Regards,
Eva Kemp.

#14108 Copied In reply to: Drop down menu image

Eva Kemp

Participant

September 2, 2014 at 21:54

Hello,

Please take our apologies for the troubles you experienced with the theme.
We’re doing our best to improve it.
We’ve already known about the issue with the load speed and are working on its solution.
We’re very sorry if our theme didn’t satisfy your needs.

Thank you for understanding.
Please accept our apologies.

Regards,
Eva Kemp.

#14107 Copied In reply to: Space on homepage between menu and content

Eva Kemp

Participant

September 2, 2014 at 21:41

Hello @Leopodine,

Could you please ask your hosting provider if it’s possible to decrease php version to 5.3?
If so please ask them to do this for you.

Regards,
Eva Kemp.

#14102 Copied In reply to: Installation Issues & Fixes (Read First)

Eva Kemp

Participant

September 2, 2014 at 21:38

Hello,

Please provide us with the link to the page and wp-admin access in Private Content.
To disable Ajax you can do this in Theme Options > Enable Ajax Filter > Off.

Regards,
Eva Kemp.

#14101 Copied In reply to: Social Icons

Eva Kemp

Participant

September 2, 2014 at 21:29

Hello,

As I see the site http://www.projectslot.com.mialias.net is working fine.
If you want to install demo content you can do this in Theme Options > Import/Export

Could you please clarify the issue with categories?
Thank you.

Regards,
Eva Kemp.

#14099 Copied In reply to: I can't Install Demo Content

Eva Kemp

Participant

September 2, 2014 at 21:12

Hello,

We’re sorry for the troubles you have experienced.
Do you still need help with the theme customization?

Thank you.

Regards,
Eva Kemp.

#14097 Copied In reply to: Space on homepage between menu and content

Eva Kemp

Participant

September 2, 2014 at 21:09

Hello,

We’ve already had such discussion on our forum.
We’ve improved our theme as much as we could. And we have already emphasized if someone of our customers has experience in development and has proposals concerning changes in the theme (we mean only specific changes in the code in particular files, rather than general phrases like “Reduce CSS File” etc), we are asking to declare them here or contact us via the contact form https://www.8theme.com/contact-us/
If the recommended changes are effective and reduce time load of the theme, you will receive financial compensation.

Thank you for understanding.
Regards,
Eva Kemp.

#14096 Copied In reply to: My site is very slow

Eva Kemp

Participant

September 2, 2014 at 21:06

Hello,

Sorry, but we don’t have such options in our theme and you can only use some plugin. Please note that we don’t guarantee full compatibility of our theme with some 3rd-party plugins but you may try to use some.

Regards,
Eva Kemp.

#14095 Copied In reply to: Notify admin on new subscriber
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Viewing 28,260 results - 28,231 through 28,260 (of 31,382 total)

Viewing 30 posts - 28,231 through 28,260 (of 31,382 total)

← 1 2 3 … 941 942 943 … 1,045 1,046 1,047 →

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