Hello,

We’re glad the issue has been resolved even with the help of the update.

If you have any questions feel free to contact us.

Regards,
Eva Kemp.

Hello,

Sorry, but that is the only solution that we could find to fix the issue with menu items.
Please take our apologies.

Regards,
Eva Kemp.

Hello,

Please check this error with your hosting provider if port 80 isn’t blocked on your server.
Thank you.

Regards,
Eva Kemp.

Hello,

Could you please show a screenshot what exactly you want to achieve?
Thank you.

Regards,
Eva Kemp.

Hello,

Sorry, but it can’t be done in custom.css as js files need to be modified.

Thank you.
Regards,
Eva Kemp

Hello,

You entered space in the field for Customer Key. I’ve deleted it and your twitter notes are showing now.
Please check.

Regards,
Eva Kemp.

Hello,

Sorry for a long delay.
Thank you for the explanation. We understood you.
You’re right and we’ll change it in our next update.

Thank you.

Regards,
Eva Kemp.

Hello,

1. To remove banner on the Shop page you need go to Theme Options > Shop > Product Page Banner.
Also I’ve added the following code into custom.css file to remove Woocommerce breadcrumbs:
.woocommerce-breadcrumb {display: none;}

2. To remove custom tab go to Theme Options > Single Product Page and remove the text for “Custom Tab Title”.

3. To delete slider title please add this code into custom.css:

.product-slider .slider-title {
 display: none;
}

To remove padding use this code:

.carousel .slider {
  height: 80%;
}
.container_footer_bg {
    margin-top: -50px;
}

Regards,
Eva Kemp.

Hello,

Sorry, but if the issue persists with default WordPress theme too you have to contact Woocommerce or WordPress support teams. Perhaps there are some bugs in the new updates.

Regards,
Eva Kemp.

Hello,

I’ve checked the products with default WordPress theme and the issue persists there too. After adding a product to the cart I’ve been redirected to the empty cart page. So the problem isn’t related to our theme.
You can contact Woocommerce support regarding this issue or ask your hosting provider to check error logs (to find out what is causing the problem).

Thank you.

Regards,
Eva Kemp.

Hello,

Sorry for inconveniences. We’ll take this into our account.

Please provide us with FTP and wp-admin panel credentials to check other issues.

Regards,
Eva Kemp.

Hello @gotoddrun,

This issue persists with default WordPress theme too. So it’s not related to our theme. In this case we recommend you to contact your hosting provider and ask them to check error logs. The problem may be caused by the lack of memory, so ask your host to increase its value. Also you can contact Woocommerce and WordPress support teams concerning these issues as our theme is not the only one where such issue occurs.

Thank you.

Regards,
Eva Kemp.

Hello,

I’ve just checked this issue with default WordPress theme and the problem persists there too.
In this case please contact your hosting provider and ask them to check error logs on the server. Perhaps you need increase memory limit value.

Thank you.

Regards,
Eva Kemp.

Hello,

As I see you have old Woocommerce plugin and our theme versions. Please update them. Please follow the instructions in our documentation how to update the theme to 2.3 version:
https://www.8theme.com/demo/docs/legenda/index.html#!/upgrade

Thank you.
Regards,
Eva Kemp.

Hello,

1. Please try to add this code into custom.css file:

.sxy-zoom-mode-dock .sxy-zoom-viewport {
   right: 190px !important;
}

2. Concerning the second question you have to contact Woocommerce and WPML support teams.

How to create custom.css you can watch in this video tutorial. The tutorial is for Legenda theme but the process is the same.

Thank you.

Regards,
Eva Kemp.