Forum Replies Created

Viewing 30 posts - 27,511 through 27,540 (of 31,382 total)
1 2 3 … 917 918 919 … 1,045 1,046 1,047
  • Avatar: Eva
    Eva Kemp
    Participant
    September 26, 2014 at 13:08

    You’re welcome.

    Regards,
    Eva Kemp.

    #17172 Copied In reply to: Problem with Blanco, Fatal error
    Avatar: Eva
    Eva Kemp
    Participant
    September 26, 2014 at 13:07

    You’re welcome.

    Regards,
    Eva Kemp.

    #17171 Copied In reply to: Contact Us – remove map and center or enlarge form
    Avatar: Eva
    Eva Kemp
    Participant
    September 26, 2014 at 13:06

    Hello,

    The problem is in the code you’ve added into custom.css file:
    .wide .page-wrapper .container {width:970px;}

    If you remove it Blog page is shown fine.

    Please check.

    Regards,
    Eva Kemp.

    #17170 Copied In reply to: blog page for grid layout is not working
    Avatar: Eva
    Eva Kemp
    Participant
    September 26, 2014 at 12:52

    Hello,

    I’ve deactivated the plugin “Envato WordPress Toolkit” and access to wp-admin panel is available now.

    Please check.

    Regards,
    Eva Kemp.

    #17168 Copied In reply to: Problem with Blanco, Fatal error
    Avatar: Eva
    Eva Kemp
    Participant
    September 26, 2014 at 12:42

    Hello,

    I’ve added the following shortcode to the “Contact us” page to remove google map: [etheme_contacts gmap="0"]
    Unfortunately there is no option to make contact form bigger.
    Sorry.

    Regards,
    Eva Kemp.

    #17165 Copied In reply to: Contact Us – remove map and center or enlarge form
    Avatar: Eva
    Eva Kemp
    Participant
    September 26, 2014 at 12:34

    Hello,

    Sorry, but your question is unclear. Could you please show a screenshot what you want to do?
    Thank you.

    Regards,
    Eva Kemp.

    #17163 Copied In reply to: Add heading over category list on product page
    Avatar: Eva
    Eva Kemp
    Participant
    September 26, 2014 at 12:33

    Hello,

    Sorry, but that page is related to Woocommerce configuration. You should contact them regarding your request.
    Thank you.

    Regards,
    Eva Kemp.

    #17161 Copied In reply to: Add shipping options with required answers to checkout
    Avatar: Eva
    Eva Kemp
    Participant
    September 26, 2014 at 12:30

    Hello,

    Those banners are added in Blanco – Theme Settings > Single Product Page, find the block “Enter custom content you would like output to the product right sidebar” and edit the link replacing “#” in the code href="#" with your link.

    Regards,
    Eva Kemp.

    #17159 Copied In reply to: Change Links on Ads on Product Pages
    Avatar: Eva
    Eva Kemp
    Participant
    September 26, 2014 at 11:53

    Hello,

    As I see you’re using old theme version. Please update it to 2.9.3.

    Thank you.
    Regards,
    Eva Kemp.

    #17150 Copied In reply to: Change font color to black, make font Arial and Add Bullets in Product Descripti
    Avatar: Eva
    Eva Kemp
    Participant
    September 26, 2014 at 11:44

    Hello,

    Please read this article how to add youtube video to WordPress pages:
    http://premium.wpmudev.org/blog/add-youtube-video-to-wordpress/

    Thank you.
    Regards,
    Eva Kemp.

    #17148 Copied In reply to: How can I add video to homepage and product tabs
    Avatar: Eva
    Eva Kemp
    Participant
    September 26, 2014 at 11:38

    Hello,

    Sorry, but we’re still unable to log in. Please reset the password to the one without special symbols.

    Thank you.
    Regards,
    Eva Kemp.

    #17146 Copied In reply to: Header not changing
    Avatar: Eva
    Eva Kemp
    Participant
    September 26, 2014 at 11:34

    Hello,

    The reply has been already sent to you. Please check in the other topic.
    This one will be closed.

    Thank you.

    Regards,
    Eva Kemp.

    #17144 Copied In reply to: Is it safe to downgrade the theme?
    Avatar: Eva
    Eva Kemp
    Participant
    September 26, 2014 at 11:32

    Hello,

    I’ve updated the code in woo.php file.
    Please check your site now and clear browser cache before.

    Thank you.
    Regards,
    Eva Kemp.

    #17143 Copied In reply to: Theme is not responding to cart
    Avatar: Eva
    Eva Kemp
    Participant
    September 26, 2014 at 11:23

    Hello,

    Please provide us with wp-admin panel credentials and we’ll fix the issue.

    Thank you.

    Regards,
    Eva Kemp.

    #17140 Copied In reply to: Is it safe to downgrade the theme?
    Avatar: Eva
    Eva Kemp
    Participant
    September 26, 2014 at 11:22

    Hello,

    Sorry, but we’re unable to access wp-admin panel getting an error:
    “You are not allowed to access the requested page”

    Please check it.

    Thank you.
    Regards,
    Eva Kemp.

    #17139 Copied In reply to: New TinyMCE error after latest update for Legenda.
    Avatar: Eva
    Eva Kemp
    Participant
    September 26, 2014 at 11:20

    Hello,

    Please update the theme to the latest version, 2.4. If after that the problem persists please provide us with FTP credentials.

    Thank you.
    Regards,
    Eva Kemp.

    #17138 Copied In reply to: Portfolio not fully loaded
    Avatar: Eva
    Eva Kemp
    Participant
    September 26, 2014 at 11:16

    Hello,

    I’ve just checked your site and found the following error:
    The webpage at http://www.toboaenergy.com/ has resulted in too many redirects. Clearing your cookies for this site or allowing third-party cookies may fix the problem. If not, it is possibly a server configuration issue and not a problem with your computer.
    There may be a problem with the server configuration at your hosting provider. Also check file .htaccess. Do you have any redirects created there? Try to rename it and check the site again.

    Thank you.
    Regards,
    Eva Kemp.

    #17136 Copied In reply to: Site going into infinite loop after recent update
    Avatar: Eva
    Eva Kemp
    Participant
    September 26, 2014 at 10:53

    Hello,

    Thank you for notifying us.
    We’ll fix it in our next update.

    Sorry for inconveniences.

    Regards,
    Eva Kemp.

    #17132 Copied In reply to: Invalid HTML
    Avatar: Eva
    Eva Kemp
    Participant
    September 26, 2014 at 10:35

    Hello,

    Please provide us with wp-admin panel credentials and we’ll fix the issue.
    Thank you.

    Regards,
    Eva Kemp.

    #17128 Copied In reply to: Theme is not responding to cart
    Avatar: Eva
    Eva Kemp
    Participant
    September 26, 2014 at 10:33

    Hello,

    We’ve fixed this issue for you.
    Please check Cart page now.

    Regards,
    Eva Kemp.

    #17127 Copied In reply to: Cart always empty when visit as guest
    Avatar: Eva
    Eva Kemp
    Participant
    September 26, 2014 at 09:40

    Hello,

    Please update the theme to the latest version – 1.2, as some bugs have been fixed in it.

    Thank you.

    Regards,
    Eva Kemp.

    #17116 Copied In reply to: How to disable "successfully added to your shopping cart" popup
    Avatar: Eva
    Eva Kemp
    Participant
    September 26, 2014 at 09:24

    Hello,

    Could you please clarify with more details what problems you’re experiencing with static blocks?
    What do you mean “Main menu disappears too early”? There is menu icon shown on mobile devices. Do you mean you don’t have menu at all? Could you show us a screenshot?

    Thank you.

    Regards,
    Eva Kemp.

    #17114 Copied In reply to: Main menu disappears too early, at about 1200px
    Avatar: Eva
    Eva Kemp
    Participant
    September 26, 2014 at 09:18

    Hello,

    The search form at the top works for products. Please provide us with wp-admin panel credentials and FTP access to check your site.
    Thank you.

    Regards,
    Eva Kemp.

    #17112 Copied In reply to: site search
    Avatar: Eva
    Eva Kemp
    Participant
    September 26, 2014 at 09:15

    Hello,

    I’ve corrected this.
    You can modify border yourself editing the row:

    Regards,
    Eva Kemp.

    #17109 Copied In reply to: Homepage middle banners and texts
    Avatar: Eva
    Eva Kemp
    Participant
    September 26, 2014 at 09:05

    Hello,

    You didn’t add “menu-full-width” class to the menu item. I’ve done this.
    But to have sub items displayed correctly (without space as it’s now) you should make them all as sub categories of the main (parent) item “Seating” like shown on the screenshot

    Thank you.

    Regards,
    Eva Kemp.

    #17107 Copied In reply to: main menu columns
    Avatar: Eva
    Eva Kemp
    Participant
    September 26, 2014 at 08:52

    Hello,

    Sorry, but the credentials are incorrect. We’re unable to log in. Please check them.
    Also please clarify your 2nd question with more details. What are you trying to do with the menu?

    Thank you.
    Regards,
    Eva Kemp.

    #17105 Copied In reply to: I cant change the demo theme or move the default menu
    Avatar: Eva
    Eva Kemp
    Participant
    September 26, 2014 at 08:48

    Hello @iletisim1,

    Please provide us with FTP credentials as well.
    Thank you.

    Regards,
    Eva Kemp.

    #17103 Copied In reply to: Add to cart problem
    Avatar: Eva
    Eva Kemp
    Participant
    September 26, 2014 at 08:46

    Hello @ajayonnet,

    You’re welcome.

    Regards,
    Eva Kemp.

    #17102 Copied In reply to: Please Help
    Avatar: Eva
    Eva Kemp
    Participant
    September 25, 2014 at 21:43

    Hello,

    Please provide us with wp-admin panel credentials in Private Content.
    Thank you.

    Regards,
    Eva Kemp.

    #17061 Copied In reply to: Promo pop-up doesn't work
    Avatar: Eva
    Eva Kemp
    Participant
    September 25, 2014 at 21:11

    Hello,

    The problem is in the code below you added into custom.css file:

    .custom-info-block a {
  color: #ff0000;
  line-height: 26px;
  text-decoration: none;
  font-size: 10px !important;
}
.custom-info-block {
  float: left;
  width: 33.33%;
  padding: 12px 46px;
  border-top: 1px solid #dbdbdb;
  text-transform: uppercase;
  color: #ff0000;
  -webkit-box-sizing: border-box;
  -moz-box-sizing: border-box;
  box-sizing: border-box;
}

    Remove or comment this code and check the site again.

    Regards,
    Eva Kemp.

    #17059 Copied In reply to: Editing space between menu and slider
  • 1 2 3 … 917 918 919 … 1,045 1,046 1,047
    Viewing 27,540 results - 27,511 through 27,540 (of 31,382 total)
Viewing 30 posts - 27,511 through 27,540 (of 31,382 total)
1 2 3 … 917 918 919 … 1,045 1,046 1,047

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