Forum Replies Created

Viewing 30 posts - 26,881 through 26,910 (of 31,382 total)
  • Avatar: Eva
    Eva Kemp
    Participant
    October 11, 2014 at 20:39

    Hello,

    The plugin that was used for forum was https://wordpress.org/plugins/bbpress/

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    October 11, 2014 at 20:33

    Hello,

    Could you please clarify your question?

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    October 11, 2014 at 20:31

    Hello @ididntlearnincollege,

    Please provide us with the site url as well.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    October 11, 2014 at 20:11

    Hello,

    The problem is with the plugin WooCommerce Product Archive Customiser. I’ve deactivated it and the errors have disappeared.
    Please check now.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    October 11, 2014 at 19:58

    Hello,

    You’re welcome.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    October 11, 2014 at 19:58

    Hello,

    We’re glad you resolved it.

    If there are any questions feel free to ask us.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    October 11, 2014 at 19:57

    Hello,

    Please provide us with FTP credentials to check this issue.
    Also specify what changes you are trying to make.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    October 11, 2014 at 19:52

    Hello,

    1. You can centre the registration form adding this code in custom.css file:

    .container.et-registration {
    margin-left: 350px !important;
    }

    2. Use this code for My Account page:

    .woocommerce form .form-row, .woocommerce-page form .form-row {
    margin: 0 0 20px;
    width: 300px;
    }
    .woocommerce {
    margin-left: 420px;
    }

    Sorry, but I don’t see search form on the right side. Have you removed it?

    3. Use the following code in custom.css:

    form.lost_reset_password {
    margin-left: 400px;
    }

    4. Try to disable 3rd-party plugins and check password reset form again.
    If it doesn’t help please provide us with FTP access.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    October 11, 2014 at 17:51

    Hello,

    Please provide us with wp-admin panel credentials in Private Content.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    October 11, 2014 at 17:10

    Hello,

    Please provide us with the link where you see that error and wp-admin panel credentials in Private Content.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    October 11, 2014 at 16:45

    Hello,

    Please provide us with FTP credentials. We’ll try to update the theme from our side to check the issue with footer and menu click.
    Also please show us a screenshot of the header on the Contact page and some other page because we don’t see the difference on our side.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    October 11, 2014 at 15:59

    Hello,

    Your image is located in wp-content/uploads/2014/07/web_bg-Exposure-150×84.png. It should be at least 200x200px.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    October 11, 2014 at 15:46

    Hello,

    I’ve edited pagination.php file in wp-content/themes/royal/woocommerce/loop directory.
    Please check your site now.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    October 11, 2014 at 15:33

    Hello,

    Please provide us with the link to your product page to have better understanding of your query.
    Thank you.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    October 11, 2014 at 15:31

    Hello @ididntlearnincollege,

    Yes, we need username and password to your FTP account and wp-admin panel.
    Thank you.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    October 11, 2014 at 15:27

    Hello @nearhoff,

    Please provide us with FTP access as well.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    October 11, 2014 at 14:50

    Hello,

    Please provide us with wp-admin panel access to check the issue.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    October 11, 2014 at 14:49

    Hello,

    Sorry, but the credentials to cpanel are incorrect.
    Do you have FTP account?
    Please ask your host for login details to connect to a server via FTP.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    October 11, 2014 at 14:44

    Hello,

    Please provide us with the link to your page with products and wp-admin panel access.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    October 11, 2014 at 14:35

    Hello,

    Please provide us with wp-admin panel credentials.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    October 11, 2014 at 14:32

    Hello,

    The path to your theme should be wp-content/themes/blanco, and not wp-content/themes/Blanco_Responsive_WordPress_Theme/blanco.
    Please correct this. What version of the theme are you using?
    It should be the latest one – 2.9.3. Please read our documentation:
    https://www.8theme.com/demo/docs/blanco/index.html#!/upgrade

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    October 11, 2014 at 14:29

    Hello,

    If you want to use social media icons in the footer instead of our default icons you need use some third-party plugins or insert your own code found at social websites helpbase into Text widget and in Prefooter area (Appearance > Widgets). Please note, “Use Prefooter” in Blanco Theme Settings > Footer should be unchecked.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    October 10, 2014 at 18:55

    Hello,

    Please provide us with FTP and wp-admin panel credentials in Private Content.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    October 10, 2014 at 18:09

    Hello,

    Could you please specify what folder via FTP your site is located in?
    Thank you.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    October 10, 2014 at 18:07

    Hello,

    You need create footer using static block. Please refer to our documentation: https://www.8theme.com/demo/docs/royal/#!/8_footer

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    October 10, 2014 at 18:03

    Hello,

    Go to Settings > Visual Composer > General Settings tab and select Content types.
    That is demo footer and you need create your own ( https://www.8theme.com/demo/docs/royal/#!/8_footer ) if you don’t want to use it.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    October 10, 2014 at 17:30

    You’re welcome.
    Thank you for the suggestion. We’ll take it into our account.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    October 10, 2014 at 17:28

    Hello,

    Your theme version is too old – 1.9.1. Some bugs with Visual Composer were fixed in the new theme version – 2.4.1. Visual Composer was separated and added as a plugin.
    So please update the theme and follow the instruction in our documentation carefully: https://www.8theme.com/demo/docs/legenda/index.html#!/upgrade
    Don’t forget to create backup of your files and database as well.

    Thank you.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    October 10, 2014 at 17:20

    Hello,

    You’re welcome.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    October 10, 2014 at 17:20

    Thank you for your feedback.
    We appreciate in very much!

    Regards,
    Eva Kemp.

  • 1 2 3 896 897 898 1,045 1,046 1,047
    Viewing 26,910 results - 26,881 through 26,910 (of 31,382 total)
Viewing 30 posts - 26,881 through 26,910 (of 31,382 total)
We're using our own and third-party cookies to improve your experience and our website. Keep on browsing to accept our cookie policy.