Hello,
The plugin that was used for forum was https://wordpress.org/plugins/bbpress/
Thank you.
Regards,
Eva Kemp.
Hello,
The plugin that was used for forum was https://wordpress.org/plugins/bbpress/
Thank you.
Regards,
Eva Kemp.
Hello,
Could you please clarify your question?
Thank you.
Regards,
Eva Kemp.
Hello @ididntlearnincollege,
Please provide us with the site url as well.
Thank you.
Regards,
Eva Kemp.
Hello,
The problem is with the plugin WooCommerce Product Archive Customiser. I’ve deactivated it and the errors have disappeared.
Please check now.
Regards,
Eva Kemp.
Hello,
You’re welcome.
Regards,
Eva Kemp.
Hello,
We’re glad you resolved it.
If there are any questions feel free to ask us.
Regards,
Eva Kemp.
Hello,
Please provide us with FTP credentials to check this issue.
Also specify what changes you are trying to make.
Thank you.
Regards,
Eva Kemp.
Hello,
1. You can centre the registration form adding this code in custom.css file:
.container.et-registration {
margin-left: 350px !important;
}
2. Use this code for My Account page:
.woocommerce form .form-row, .woocommerce-page form .form-row {
margin: 0 0 20px;
width: 300px;
}
.woocommerce {
margin-left: 420px;
}
Sorry, but I don’t see search form on the right side. Have you removed it?
3. Use the following code in custom.css:
form.lost_reset_password {
margin-left: 400px;
}
4. Try to disable 3rd-party plugins and check password reset form again.
If it doesn’t help please provide us with FTP access.
Thank you.
Regards,
Eva Kemp.
Hello,
Please provide us with wp-admin panel credentials in Private Content.
Thank you.
Regards,
Eva Kemp.
Hello,
Please provide us with the link where you see that error and wp-admin panel credentials in Private Content.
Thank you.
Regards,
Eva Kemp.
Hello,
Please provide us with FTP credentials. We’ll try to update the theme from our side to check the issue with footer and menu click.
Also please show us a screenshot of the header on the Contact page and some other page because we don’t see the difference on our side.
Thank you.
Regards,
Eva Kemp.
Hello,
Your image is located in wp-content/uploads/2014/07/web_bg-Exposure-150×84.png. It should be at least 200x200px.
Regards,
Eva Kemp.
Hello,
I’ve edited pagination.php file in wp-content/themes/royal/woocommerce/loop directory.
Please check your site now.
Thank you.
Regards,
Eva Kemp.
Hello,
Please provide us with the link to your product page to have better understanding of your query.
Thank you.
Regards,
Eva Kemp.
Hello @ididntlearnincollege,
Yes, we need username and password to your FTP account and wp-admin panel.
Thank you.
Regards,
Eva Kemp.
Hello @nearhoff,
Please provide us with FTP access as well.
Thank you.
Regards,
Eva Kemp.
Hello,
Please provide us with wp-admin panel access to check the issue.
Thank you.
Regards,
Eva Kemp.
Hello,
Sorry, but the credentials to cpanel are incorrect.
Do you have FTP account?
Please ask your host for login details to connect to a server via FTP.
Thank you.
Regards,
Eva Kemp.
Hello,
Please provide us with the link to your page with products and wp-admin panel access.
Thank you.
Regards,
Eva Kemp.
Hello,
Please provide us with wp-admin panel credentials.
Thank you.
Regards,
Eva Kemp.
Hello,
The path to your theme should be wp-content/themes/blanco, and not wp-content/themes/Blanco_Responsive_WordPress_Theme/blanco.
Please correct this. What version of the theme are you using?
It should be the latest one – 2.9.3. Please read our documentation:
https://www.8theme.com/demo/docs/blanco/index.html#!/upgrade
Thank you.
Regards,
Eva Kemp.
Hello,
If you want to use social media icons in the footer instead of our default icons you need use some third-party plugins or insert your own code found at social websites helpbase into Text widget and in Prefooter area (Appearance > Widgets). Please note, “Use Prefooter” in Blanco Theme Settings > Footer should be unchecked.
Thank you.
Regards,
Eva Kemp.
Hello,
Please provide us with FTP and wp-admin panel credentials in Private Content.
Regards,
Eva Kemp.
Hello,
Could you please specify what folder via FTP your site is located in?
Thank you.
Regards,
Eva Kemp.
Hello,
You need create footer using static block. Please refer to our documentation: https://www.8theme.com/demo/docs/royal/#!/8_footer
Regards,
Eva Kemp.
Hello,
Go to Settings > Visual Composer > General Settings tab and select Content types.
That is demo footer and you need create your own ( https://www.8theme.com/demo/docs/royal/#!/8_footer ) if you don’t want to use it.
Regards,
Eva Kemp.
You’re welcome.
Thank you for the suggestion. We’ll take it into our account.
Regards,
Eva Kemp.
Hello,
Your theme version is too old – 1.9.1. Some bugs with Visual Composer were fixed in the new theme version – 2.4.1. Visual Composer was separated and added as a plugin.
So please update the theme and follow the instruction in our documentation carefully: https://www.8theme.com/demo/docs/legenda/index.html#!/upgrade
Don’t forget to create backup of your files and database as well.
Thank you.
Regards,
Eva Kemp.
Hello,
You’re welcome.
Regards,
Eva Kemp.
Thank you for your feedback.
We appreciate in very much!
Regards,
Eva Kemp.