Forum Replies Created

Viewing 30 posts - 2,611 through 2,640 (of 31,382 total)
  • Avatar: Eva
    Eva Kemp
    Participant
    July 7, 2016 at 11:47

    Hello,

    Please use this code in Theme Options > Custom CSS > Custom CSS for desktop:

    #product-pager {
        width: 215px !important;
    }
    #product-pager .owl-item {
      width: 70px !important;
    }

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    July 7, 2016 at 10:33

    Hello,

    Glad to hear it.

    Have a nice day.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    July 7, 2016 at 10:32

    Hello,

    The same issue persists with default WordPress theme, so you have to contact WPML support regarding your problem.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    July 7, 2016 at 10:02

    Hello,

    Sorry, but it can’t be changed for different categories because one Woocommerce template is loading for all categories pages.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    July 7, 2016 at 09:58

    Hello,

    We’ll close this topic.
    Don’t you need further assistance?

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    July 7, 2016 at 09:56

    Hello,

    Try to use this code in Theme Options > Custom CSS > Custom CSS for mobile:

    .single-product-sidebar {
       display: inline-block;
    }

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    July 7, 2016 at 09:54

    Hello,

    This requires additional customization in the files which is beyond our basic support scope.
    You may search for some plugin to add search form in the header.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    July 7, 2016 at 09:42

    Hello,

    You are welcome.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    July 7, 2016 at 09:01

    Hello,

    As I see you added css code in parent style.css file. It’s not allowed because after theme update your changes will be lost. So I’ve removed the code. You need add css code in Theme Options > Custom CSS.

    Please provide FTP credentials as well.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    July 7, 2016 at 08:55

    Hello,

    You see “ROYALSTOREv 0.0.1” because you’re using child theme and this version is written in your child style.css file.
    The layout is strange because of some plugin. Disable all 3rd-party plugins and check Theme Options after that.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    July 7, 2016 at 07:56

    Hello,

    I’ve checked your site and footer is shown on single product pages. Also tabs are working.
    As I see site has wide layout, not boxed http://prntscr.com/bptoo0.

    Have you resolved the issue?

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    July 7, 2016 at 07:49

    Hello,

    Please show a direct page where links are not working.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    July 7, 2016 at 07:47

    Hello,

    I know you’re using child theme. Strings are present in Woopress theme, so please translate “woopress” domain strings as well.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    July 7, 2016 at 07:46

    Hello,

    Please provide FTP and WP admin credentials in Private Content.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    July 7, 2016 at 07:32

    Hello,

    Please edit margin value in the code to this:
    margin: 4px -9px 0;

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    July 7, 2016 at 07:29

    Hello,

    Please provide us with correct FTP credentials.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    July 6, 2016 at 18:43

    Hello,

    As I see subcategories are closed http://prntscr.com/bplnrg.

    Clear browser cache and check again.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    July 6, 2016 at 16:28

    Hello,

    We recommend to revert back to Woocommerce 2.5.5 version till theme update is released.
    Our developers are still working on it.
    New theme version should be released in a week approximately.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    July 6, 2016 at 16:19

    Hello,

    Do you want to change menu items font-size?

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    July 6, 2016 at 16:18

    Hello,

    You need have API key due to new Google updates.
    Please read how to get it https://developers.google.com/maps/documentation/javascript/tutorials/adding-a-google-map#step_3_get_an_api_key .
    Then you need edit the file wp-content/themes/idstore/code/shortcodes.php, find the line 212 <script type="text/javascript" src="https://maps.googleapis.com/maps/api/js?sensor=false"></script>, replace the code with this <script type="text/javascript" src="https://maps.googleapis.com/maps/api/js?key=YOUR_API_KEY&sensor=false"></script>, add your API key instead of “YOUR_API_KEY” text in the link.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    July 6, 2016 at 16:09

    Hello,

    Try to use this code in Global Custom CSS:

    .content-article a {
        color: red;
    }
    .content-article a:hover {
        color: green;
    }

    Write your color values.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    July 6, 2016 at 16:05

    Hello,

    I’ve edited the file etheme.js and commented the lines 1805-1809.
    Please check the page now.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    July 6, 2016 at 12:51

    Hello,

    Please provide FTP credentials in Private Content.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    July 6, 2016 at 12:39

    Hello,

    I’ve added this code in Global Custom CSS:

    .single-product-default {
        height: auto;
    }

    Please check single product page now.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    July 6, 2016 at 11:58

    Hello,

    Please also use this css code:

    .fixNav-enabled .fixed-active .header-type-2 .menu-wrapper .menu > li > a {
        padding-top: 0px;
        padding-bottom: 8px;
    }

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    July 6, 2016 at 11:44

    Hello,

    We checked the issue with default Woocommerce theme Storefront. It persists there too.
    You need contact Woocommerce support regarding this problem.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    July 6, 2016 at 11:07
    Avatar: Eva
    Eva Kemp
    Participant
    July 6, 2016 at 10:57

    Hello,

    Try to edit the code:

    .sidebar-mobile-top > .row, .sidebar-mobile-top > .product > .row {
       display: block;
    }

    to this one:

    .sidebar-mobile-top > .row, .sidebar-mobile-top > .product > .row {
       display: block !important;
    }

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    July 6, 2016 at 08:56

    Hello,

    You are welcome.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    July 6, 2016 at 08:32

    Hello,

    Please provide us with FTP credentials in private content.

    Regards,
    Eva Kemp.

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Viewing 30 posts - 2,611 through 2,640 (of 31,382 total)
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