Hello,
If you want to use icons you can find them in Visual Composer editor in “Just Icon” element.
Thank you.
Regards,
Eva Kemp.
Hello,
If you want to use icons you can find them in Visual Composer editor in “Just Icon” element.
Thank you.
Regards,
Eva Kemp.
Hello,
Are you using Contact Form 7 plugin or our default contact form?
Regards,
Eva Kemp.
Hello,
The issue has been fixed.
Please check the chat settings now.
Thank you.
Regards,
Eva Kemp.
Hello,
Are you using our theme for different domain names?
Sorry but we provide support only for one domain. Otherwise you need buy a license for each site.
Thank you for understanding.
Regards,
Eva Kemp.
Hello,
Please provide us with a page link where you see that issue and wp-admin panel credentials in Private Content.
Thank you.
Regards,
Eva Kemp.
Hello,
Could you please provide us with a page link to have clear understanding what you mean?
Also please provide us with wp-admin panel credentials in Private Content.
Thank you.
Regards,
Eva Kemp.
Hello,
You can translate that text in .po file as described in our documentation:
https://www.8theme.com/demo/docs/royal/#!/0_how_to_translate
Thank you.
Regards,
Eva Kemp.
Hello,
I’ve moved the header text to the bottom of the page.
Please check it now,
Thank you.
Regards,
Eva Kemp.
Hello,
As I see tabs still aren’t working.
Have you deactivated the plugin which caused the issue?
Have you found what the plugin is?
Thank you.
Regards,
Eva Kemp.
Hello @andheg,
Your site is working fine now.
Are you still experiencing any problems?
Please specify.
Thank you.
Regards,
Eva Kemp.
Hello,
Please add this code in custom.css file:
a.button:hover {
background-color: grey !important;
}
.button {
background-color: red !important;
}
Thank you.
Regards,
Eva Kemp.
Hello,
Please provide us with wp-admin panel and FTP credentials in Private Content.
Do you have back up of the files and database created?
Thank you.
Regards,
Eva Kemp.
Hello,
1. Go to Woocomerce > Settings > Wishlist tab and choose “Use shortcode” in “Position” option.
Don’t forget to save the changes.
2. Please add this code in custom.css file:
.single-product-page .posted_in {
display: none !important;
}
Thank you.
Regards,
Eva Kemp.
Hello,
If you want to edit those links on the right then you need edit the file wp-content/themes/framework/theme-functions.php (from line 1061).
We recommend you to make changes in a child theme not to lose modifications after theme update.
Thank you.
Regards,
Eva Kemp.
Hello,
Do you need to update Visual Composer plugin?
Please provide us with wp-admin panel credentials as well.
Thank you.
Regards,
Eva Kemp.
Hello,
To move menu to the right please add this code in custom.css file:
.header-type-2 .main-nav .menu {
text-align: right !important;
}
Do you wish to change menu background? If so you need add this code:
.main-nav, .header-type-2 .main-nav .menu {
background-color: #F00;
}
To change font color in the menu to black use the following code:
.main-nav .menu li a {
color: black !important;
}
Thank you.
Regards,
Eva Kemp.
Hello,
You can install the plugins manually via FTP. They are located in the directory royal/framework/plugins. Extract the archives and copy them to wp-content/plugins. Then you’ll be able to activate them in wp-admin panel.
Thank you.
Regards,
Eva Kemp.
Hello,
You’re welcome.
Regards,
Eva Kemp.
Hello,
In this case it requires additional customization in the code and you have to contact developers concerning this issue.
Thank you for understanding.
Regards,
Eva Kemp.
Hello,
Ok. Please wait for a reply at your email address.
Thank you.
Regards,
Eva Kemp.
Hello,
On our side the video is full width:

You can try to change width of the video in its settings.
Transparent background depends on the header type you are using. If you select other header in Theme Options > Header the transparency will disappear.
Thank you.
Regards,
Eva Kemp.
Hello,
Please provide us with the page link to provide you with the correct code.
Thank you.
Regards,
Eva Kemp.
Hello,
I’ve created a layout 1/3+1/3+1/3 for the row and separated the image from the text.
Please check it now.
Thank you.
Regards,
Eva Kemp.
Hello,
Sorry but if you want to change My Account page style you have to create your own page template. This page is related to Woocommerce configuration.
We don’t provide WPML plugin with the theme. You have to buy it yourself to be able to make multilingual site.
Sorry for inconveniences.
Regards,
Eva Kemp.
Hello,
When you write a message in Private Content you should type some text in the main text box.
Please resend your message.
Thank you.
Regards,
Eva Kemp.
Hello,
Have you cleared browser cache?
I don’t see such problems and the video is playing automatically.
What browser are you using? Is it updated to the latest version?
Try to check it with some other one.
Thank you.
Regards,
Eva Kemp.
Hello,
You have only one image. Where you want to move it, to the right or left? Should the text be without space if the image is moved?
Thank you.
Regards,
Eva Kemp.
Hello,
Have you made any changes to original theme files? There are errors in .js file.
Please try to re-update the theme and create a back up before.
Thank you.
Regards,
Eva Kemp.
Hello,
Please provide us with wp-admin panel credentials in Private Content.
Thank you.
Regards,
Eva Kemp.
Hello,
Please provide us with the direct page link where you want to make changes and describe with more details what you want to add and where exactly on your page.
Thank you.
Regards,
Eva Kemp.