Forum Replies Created

Viewing 30 posts - 25,981 through 26,010 (of 31,382 total)
  • Avatar: Eva
    Eva Kemp
    Participant
    October 29, 2014 at 09:29

    Hello @freddy@krav-maga.com,

    Please take our apologies for a long delay with the release, but unfortunately more tests are required to resolve all bugs in the theme.
    Our developers are doing all the best to produce the theme as soon as possible.

    Thank you for your understanding and patience.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    October 29, 2014 at 09:25

    Hello @seleroglu,

    We’ve sent the theme archive to your email address.
    Please check it.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    October 29, 2014 at 09:24

    Hello,

    In your Price boxes button links http://www.diepferdebox.de/?add-to-cart=15355 contain www and your site is without it. We’ve removed it for the first product and the issue has been resolved.
    Please change the links for “Add to cart” button without www.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    October 29, 2014 at 00:51

    Hello,

    You’re welcome.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    October 29, 2014 at 00:50

    Hello,

    We’re glad the issue has been resolved.

    You’ve been already replied in that topic.
    Please check.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    October 29, 2014 at 00:46

    Hello,

    I’ve checked your site and images are shown:

    Could you please show us a screenhsot?

    Also you’re using old theme version. Please update it to 2.4.1 version and Woocommerce plugin as well.

    Don’t forget to create a back up of your files and database before updating.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    October 29, 2014 at 00:40

    Hello,

    Please create a ticket at https://support.8theme.com/ concerning this issue and our developers will look into it.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    October 29, 2014 at 00:38

    Hello,

    Unfortunately some 3rd-party plugins may be incompatible with the theme because they weren’t tested.
    Concerning the quick view issue please provide us wp-admin panel and FTP credentials in Private Content to check.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    October 29, 2014 at 00:34

    Hello,

    You need add price for variations:

    Please view the product “Beanie ABC ♥ choose your own initials! Alpaca mix & made in NL” which I’ve edited.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    October 29, 2014 at 00:28

    Hello,

    Please contact your hosting provider and ask them to enable allow_url_fopen function.
    Also check what php version is used for your site. It should be 5.3 version.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    October 29, 2014 at 00:25

    Hello,

    Please check the menu now.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    October 29, 2014 at 00:17

    Hello,

    You’re welcome.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    October 29, 2014 at 00:16

    Hello,

    Unfortunately there is no ready translation. You need edit .po files in the directory wp-content/themes/royal/languages. Please refer to our documentation:
    https://www.8theme.com/demo/docs/royal/#!/0_how_to_translate

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    October 28, 2014 at 23:57

    Hello,

    That text can be translated in .po file in wp-content/themes/royal/languages directory.
    Please refer to our documentation: https://www.8theme.com/demo/docs/royal/#!/0_how_to_translate

    To configure search results you need edit the file search.php located in wp-content/themes/royal directory. We recommend to make changes in a child theme not lose modifications after theme update.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    October 28, 2014 at 23:44

    Hello @eddadee,

    All plugins are external extensions which are included into theme because for each product we purchase “Extended license” and that’s why we are able to include it into them. This plugin works fine without activation and you can always get actual version if you want directly from us. Just ask and we’ll send you current version. We update plugins with theme updates time to time so with each next theme update, plugins will be also updated. The option with registering of this plugin has been already added to plugin and this only allows you to get automatic updates and support for this plugin directly from author if you need. You don’t need to register this product because it is not required but if you want to get those features, then you need to purchase this plugin directly from author. This is how it works for all themes on Themeforest and not only in our case.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    October 28, 2014 at 23:41

    Hello,

    Please provide us with the link to your site and wp-admin panel/FTP credentials in Private Content.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    October 28, 2014 at 23:40

    Hello,

    Please try to add this code:

    @media (max-width: 480px) {.header .logo {
        left: 70%;
    }}

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    October 28, 2014 at 23:30

    Hello,

    The site content might be cached on a server. Also you used the plugin WP Super Cache which could also cache the content.
    You can try to clear the cache via FTP.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    October 28, 2014 at 23:14

    Hello,

    Ok. Let us know if there are any questions.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    October 28, 2014 at 23:12

    Hello,

    Please compare the screenshots below:
    Now you have width 1090px:

    And how it’s shown with 1030px:

    Do you see the difference?

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    October 28, 2014 at 21:04

    Hello,

    I’ve just checked your cart with responsive design and products are displayed there successfully.
    Are specific products not shown or all products?

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    October 28, 2014 at 20:52

    Hello @explorework,

    You can add products using Products element in Visual Composer editor or our shortcode [etheme_products] https://www.8theme.com/demo/docs/legenda/index.html#!/legenda_shortcodes

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    October 28, 2014 at 20:49

    Hello,

    In this case we recommend you to use some plugin that will help you to configure the video just as you want.
    Sorry for inconveniences.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    October 28, 2014 at 20:32

    Hello @explorework,

    Sorry, but your request is a bit unclear.
    Where the products should be displayed? Could you please show a screenshot?
    Do you want to add Price Filter widget to the sidebar on some page?

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    October 28, 2014 at 20:25

    Hello,

    That video was added using the shortcode [youtube src="http://www.youtube.com/embed/mcixldqDIEQ"].
    You can try to use it.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    October 28, 2014 at 20:12

    Hello,

    Thank you. Now I’m able to log in.
    In order to have attributes separated you need add pipe between them:

    Please try it.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    October 28, 2014 at 19:43

    Hello,

    To change hover color for the custom menu items add this code in custom.css file:

    .widget_nav_menu li a:hover {
    color: red !important;
    }

    Use your own color value.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    October 28, 2014 at 19:29

    Hello,

    There is a bug in the theme with the Buttons element. It will be fixed in the nearest update.
    It will be released very soon.

    Sorry for inconveniences.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    October 28, 2014 at 19:26

    Hello,

    Perhaps we are checking different site link. Please provide us with the direct url to wp-admin panel.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    October 28, 2014 at 18:58

    Hello,

    Please provide us with the site link as well.

    Thank you.
    Regards,
    Eva Kemp.

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Viewing 30 posts - 25,981 through 26,010 (of 31,382 total)
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