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Viewing 30 posts - 25,771 through 25,800 (of 31,382 total)
  • Avatar: Eva
    Eva Kemp
    Participant
    November 2, 2014 at 14:52

    Hello,

    Please provide us with wp-admin panel credentials in Private Content.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    November 2, 2014 at 13:42

    Hello,

    I’ve added the following code to your custom.css:

    .navbar #st-trigger-effects {
         margin-left: -28px;
    }
    
    @media (max-width: 480px) {.menu-icon {
        margin-left: 20px;
    }}
    @media (max-width: 970px) {.menu-icon {
        margin-left: 20px;
    }}

    Please the site now.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    November 2, 2014 at 13:06

    Hello,

    Sorry for a delay.
    We’re still investigating it.
    We’ll let you know as soon as we get a result.

    Thank you for your patience.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    November 2, 2014 at 13:04

    Hello,

    I’ve checked Essential Grid under Portfolio on the Home page and the drop-down list of grid types is working well.
    Please try to check again.
    Concerning your log, those not errors, but just warnings.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    November 2, 2014 at 12:56

    Hello,

    That error means that you need change php version to 5.3. Please contact your host and ask them to do this.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    November 2, 2014 at 12:54

    Hello,

    I’ve activated Legenda-child in wp-admin panel > Appearance > Themes and products are shown fine now.
    Please check.
    Also “+ Shop by Brand” category in sidebar is closed by default.
    All files seem to be present as there are no errors any more.

    Thank you.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    November 2, 2014 at 12:49

    Hello,

    Sorry for a delay.
    As you’re using French language for the translation, apostrophes are used there (for example this word DÉJÀ). This may create a conflict in scripts. We recommend you to replace apostrophes with special symbols http://www.ascii.cl/htmlcodes.htm

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    November 2, 2014 at 12:44

    Hello,

    Thank you for the suggestion.
    We’ll take it into our account.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    November 2, 2014 at 12:32

    Hello,

    That’s great you have found the solution.
    If there are any questions feel free to ask us.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    November 2, 2014 at 12:30

    Hello,

    You’re welcome.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    November 2, 2014 at 12:29

    Hello,

    Have you made any changes in original theme files?
    Please provide us with FTP credentials as well.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    November 2, 2014 at 12:06

    Hello,

    I’ve just tried to upload an image via Media in wp-admin panel and it has been uploaded successfully.
    Please specify what error you’re getting. Could you show a screenshot?

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    November 2, 2014 at 12:02

    Hello @Lars Schellhas,

    You’re using the latest theme version – 3.5. Our developers are working on the next update which should be released soon.

    Sorry for inconveniences.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    November 1, 2014 at 18:43

    Hello,

    The screenshot is removed.
    You’re welcome.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    November 1, 2014 at 18:42

    Hello,

    Please read our documentation how to activate Register link:
    https://www.8theme.com/demo/docs/royal/#!/3_registration_page

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    November 1, 2014 at 18:39

    Hello,

    Please try to use add this code in custom.css file:

    .vc_row.wpb_row.vc_row-fluid.section-breadcrumbs {
         margin-top: -20px;
    }

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    November 1, 2014 at 18:17

    Hello,

    Could you please clarify? Have you sent your post in Private Content?
    We haven’t received it.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    November 1, 2014 at 18:13

    Hello,

    Sorry, but still no luck.
    Could you please disable that authorisation to be able access wp-admin panel?

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    November 1, 2014 at 18:05

    Hello,

    We’re glad you managed to find the solution.

    Have a nice day.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    November 1, 2014 at 18:00

    Hello,

    Please try to re-update all product categories.
    It should fix the issue.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    November 1, 2014 at 17:59

    Hello,

    I’ve just re-updated the product category Women and the errors have gone. Please check http://www.andarastars.com/product-category/women/ and clear browser cache before.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    November 1, 2014 at 17:53

    Hello,

    Currently there is no such feature, but we’ll take your request into account.
    Thank you for the suggestion.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    November 1, 2014 at 17:51

    Hello,

    Sorry, but this option is compatible with our theme only.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    November 1, 2014 at 17:44

    Hello,

    To correct all categories you need go to Products > Categories > open category and re-save it. Errors will disappear. The problem is related to changes made in category header editor.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    November 1, 2014 at 17:44

    Hello,

    Sorry, but you need contact web developers concerning your request as a lot of customizations is required.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    November 1, 2014 at 17:40

    Hello,

    You can enable related products in Theme Options > Single Product Page > Show related products > On.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    November 1, 2014 at 17:25

    Hello,

    Let’s clarify. What width should boxed layout have now?
    Also please specify what changes should be visible as well.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    November 1, 2014 at 15:43

    Hello,

    As I see the image for the product “Now Ginkgo Biloba 120 mg” is shown.

    Please check it.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    November 1, 2014 at 15:20

    Hello,

    In this case we recommend you to create a page for your blog and use Posts Grid element in Visual Composer editor. There you need select Teaser (excerpt) for “Content” in Posts Grid settings and add an excerpt with “Read more” link for each post as showed on the screenshots:

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    November 1, 2014 at 12:56

    Hello,

    You didn’t provide your site link. We don’t know what to check.
    To replace a map with an image you can go to Theme Options > Contact Form > Choose contact page layout > Custom Layout and add your image as page content.
    To change the text you need edit wp-content/themes/legenda/contacts.php (lines 127, 215).

    Thank you.
    Regards,
    Eva Kemp.

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Viewing 30 posts - 25,771 through 25,800 (of 31,382 total)
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