Hello,

I’ve checked the video and the sound is started automatically, also when I close the video it stops playing and there is no more sound. I’ve added a border using this code in Custom CSS block of Visual Composer editor:

button.btn.btn-primary.btn-sm.overlay-show.ult-align-left {
border: white solid 2px !important;
}

To change color of “Call to Action” button I’ve added this code to custom css block:

.cta-block .button-right {
background-color: #e05945;
}
.cta-block a.btn {color: white;}

Please check.
Regards,
Eva Kemp.

Hello,

Please provide us with wp-admin panel credentials in Private Content to check the issue.

Thank you.
Regards,
Eva Kemp.

Hello,

Sorry, but we don’t have demo file for menu import, you have to create it yourself. Our documentation has an instruction how to do this:
https://www.8theme.com/demo/docs/royal/#!/primary_menu

Thank you.
Regards,
Eva Kemp.

Hello,

I’ve added Pricing tables under the “Our Agency” title on the page “Agency one page”. Please check Text element (text editor), I’ve inserted the code that is written in our documentation.
As I see Portfolio images are shown.
Unfortunately there is a bug of frontend editor and our theme. We’ll try to fix it in future updates.
Sorry for inconveniences.

Regards,
Eva Kemp.

Hello,

Please provide us with the correct wp-admin panel credentials in Private Content.

Thank you.
Regards,
Eva Kemp.

Hello @Rin,

Please provide us with wp-admin panel credentials in Private Content.

Thank you.
Regards,
Eva Kemp.

Hello @explorework,

You’ve been replied in your topic. Please check it.

Thank you.
Regards,
Eva Kemp.

Hello,

I’ve created footer using Visual Composer in static block. Please specify what the problem is with Visual Composer loading? Are you trying to load frontend editor?

Regards,
Eva Kemp.

Hello,

You can use default lightbox that can be enabled in Theme Options.
Does it not suitable for you?

Regards,
Eva Kemp.

Hello,

We need the administrator permissions and provide us with FTP credentials as well.

Thank you.
Regards,
Eva Kemp.

Hello,

Please provide us with a page link where the problem persists and wp-admin panel credentials in Private Content.

Thank you.
Regards,
Eva Kemp.

Hello,

In Royal theme Contact us page uses default template. You can edit it in wp-admin panel > Pages > “Contact us” page.

Regards,
Eva Kemp.

Hello,

We’ve checked the facebook button now and it’s shown in English.
Please check and clear browser cache.

Thank you.
Regards,
Eva Kemp.

Hello,

Your screenshots can’t be found. Have you removed them?
Please provide us with them once more and give us access to your FTP account.

Thank you.
Regards,
Eva Kemp.

Hello,

Very often additional customization of a theme or a plugin is required to make them work properly. Such customization isn’t included in our basic support. You can provide us with the credentials to FTP and wp-admin panel and if the customization isn’t very serious, we’ll fix it. Otherwise it’ll be a paid service and you need to coordinate the runtime with our specialists’ schedule.
Also provide us with a link where problems occur and screenshots for clear understanding.

Thank you.
Regards,
Eva Kemp.