Register does not work - by BrownLeopard

This topic has 11 replies, 3 voices, and was last updated 9 years, 5 months ago ago by Eva Kemp

  • Avatar: BrownLeopard
    BrownLeopard
    Participant
    November 6, 2014 at 12:37

    Hello,
    I have a problem with register on my page: http://brown-leopard.com

    There is no REGISTER sign on top right panel, I have a register page in my admin, but when I click to view it shows me only my home page. And when new customer try to register – he fill info, click to REGISTER, but it is not working, nothing happens then…

    And I also have a problem with product preview – as you can see on my home page – each has different size – I need to have them all the same size. I asked my coder guy to do it, but – he was NOT ABLE to do it – he set the same windows, but pictures squeezed :/ So he set it back as it is now… We do not know where to set CROP 🙁

    Thank you so much for your help.
    Kristyna

    Please, contact administrator
    for this information.
    10 Answers
    Avatar: Eva
    Eva Kemp
    Support staff
    November 6, 2014 at 13:39

    Hello,

    I’ve added the following code to custom.css file to fix the issue with images on the home page:

    img.hide-image {
    height: 150px;
    }

    Please check the page now.

    Have you made any changes in original theme files?
    After which actions has the Register link disappeared from the top header area?

    Also please provide us with FTP credentials.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: BrownLeopard
    BrownLeopard
    Participant
    November 6, 2014 at 13:57

    Now the size is perfect, but I see the same problem as my coder guy had – the picture with flower is deformed – it is not cropped, but filled. The same problem I need to solve on SHOP page (you can see that “top rated products” in left sidebar are perfect! It made crop without any distortion.

    FTP access in private content please.

    I do not remember what happened, I think that “register” was not there from the very begging :/

    Please, contact administrator
    for this information.
    Avatar: BrownLeopard
    BrownLeopard
    Participant
    November 6, 2014 at 22:43

    Are you working on my website? Because I see some changes which I did not want..? Attached you can see screenshot of upper panel – it was NOT blue, the footer was in the middle and that paypal logo was bigger! Please could you fix it? I do not wanna pay coder again for thing he already did… Thank you.

    And my customers are still not able to register :/

    http://brown-leopard.com/wp-content/uploads/2014/11/Screen-Shot-2014-11-06-at-10.36.32-PM.png
    http://brown-leopard.com/wp-content/uploads/2014/11/Screen-Shot-2014-11-06-at-10.36.22-PM.png

    This is how it looked before:

    http://brown-leopard.com/wp-content/uploads/2014/11/Screen-Shot-2014-11-06-at-11.50.03-AM.png

    Thank you so much for your help,
    Kristyna

    Avatar: Eva
    Eva Kemp
    Support staff
    November 6, 2014 at 23:44

    Hello,

    Sorry, we’ve reverted changes back.
    Please check the site now.
    Concerning the Register link we need more time to investigate it.
    We’ll let you know as soon as possible.

    Has your programmer made any other changes in the theme files?

    Thank you for your patience.

    Regards,
    Eva Kemp.

    Avatar: BrownLeopard
    BrownLeopard
    Participant
    November 7, 2014 at 09:36

    Ok – thank you so much!

    The footer is where it suppose to be, but if you check mobil version – it is not in the middle but it was before :/

    I will wait, thank you

    Avatar: Eva
    Eva Kemp
    Support staff
    November 17, 2014 at 11:43

    Hello,

    Sorry for a long delay. We’ve fixed the problem with footer on a mobile device.
    As I see Register link is working now.
    Is your issue resolved?

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: BrownLeopard
    BrownLeopard
    Participant
    November 21, 2014 at 10:49

    Hello Eva,
    It took you so long to solve that problem with register, that I paid my coder guy to do it, that is why it is working now… Never mind, but now (after the WP update) Composer doesn’t work – do you have any idea what to do, please?

    Avatar: Robert Hall
    Robert Hall
    Support staff
    November 21, 2014 at 11:09

    Hello,

    Navigate to Settings->Visual Composer->General Settings->and select all Content types.
    http://prntscr.com/58jyjw

    Regards,
    Robert Hall.

    Avatar: BrownLeopard
    BrownLeopard
    Participant
    November 21, 2014 at 11:19

    It did not help – when I need to edit page with Frontend editor I only see loading symbol, but does nothing then, only loading and loading.

    Avatar: Eva
    Eva Kemp
    Support staff
    November 21, 2014 at 12:58

    Hello,

    Sorry, but there is a bug with frontend editor. We recommend you to use backend editor instead.
    We’ll try to fix this issue in future updates.

    Please take our apologies for inconveniences.

    Regards,
    Eva Kemp.

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