Hello,

Unfortunately we were unable to log in to wp-admin panel. Please check the credentials.
Please try to use this code in custom.css file:

.sidebar-position-without .row-count-4 .product {
    border: 2px solid black;
    background-color: grey;
    height: 270px;
}

How to create custom.css you can watch in this video tutorial(it’s for Legenda theme but the process is the same).

Concerning the image, you upload very small picture.
Please reupload it with approximate dimensions 1,425px × 1,900px.

Thank you.
Regards,
Eva Kemp.

Hello,

I’ve updated the theme.
Please check it now and clear browser cache before.

Regards,
Eva Kemp.

Hello,

I’ve updated Visual Composer plugin but the issue persists.
As I see you’re using old theme version.
Please update it to 2.4.1 version:
https://www.8theme.com/demo/docs/legenda/index.html#!/installation (paragraph “Theme Upgrade”).
Don’t forget to create a backup of your files and database before the update.

Thank you.
Regards,
Eva Kemp.

Hello,

Before making changes create a back up of your files and database. Also you can export the settings in Theme Options > Import/Export.

Thank you.
Regards,
Eva Kemp.

Hello @Surgeprotector,

You’re welcome.
Concerning the child theme you can read WordPress documentation how to create it:
http://codex.wordpress.org/Child_Themes

Thank you.
Regards,
Eva Kemp.

Hello,

Please read our documentation:
https://www.8theme.com/demo/docs/leader/#!/how_to_translate

Thank you.
Regards,
Eva Kemp.

Hello @Viola,

Please provide us with wp-admin panel and FTP credentials in Private Content.

Thank you.
Regards,
Eva Kemp.

Hello,

So your issue is resolved isn’t it?

Regards,
Eva Kemp.

Hello,

We’re glad you’ve found the solution.
Enjoy your work.

Regards,
Eva Kemp.

Hello,

You’re welcome.

Regards,
Eva Kemp.

Hello,

You’re welcome.

Regards,
Eva Kemp.

Hello,

I’ve reinstalled the theme and updated it to the latest version 1.5. I’ve installed Agency One Page (Albatros) template. Shop page is also working now.
Please check it and clear browser cache before.

Regards,
Eva Kemp.

Hello,

Sorry for a long delay.
Please update the theme to 1.5 version. Some bugs were fixed there.
https://www.8theme.com/demo/docs/royal/#!/installation_upgrade (paragraph “1.5 Theme Upgrade”).

Thank you.
Regards,
Eva Kemp.

Hello @dzzls,

There was a problem with a large file import. We’ve divided the files into several parts and imported them.
Now your theme is installed and active.
Please check.

Thank you.
Regards,
Eva Kemp.

Hello,

Please provide us with wp-admin panel credentials in Private Content and show us a screenshot of what you want to achieve with the product frames.

Thank you.
Regards,
Eva Kemp.