Forum Replies Created

Viewing 30 posts - 23,911 through 23,940 (of 31,382 total)
  • Avatar: Eva
    Eva Kemp
    Participant
    December 15, 2014 at 21:28

    Hello,

    You need disable Screets Chat plugin.
    Please try it.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    December 15, 2014 at 21:25

    Hello,

    We’re sorry for a long delay.

    1. To remove space between slider and main content, add this code into custom.css file:

    .page-heading-slider .wpb_revslider_element {
        margin-bottom: -5px !important;
    }

    How to create custom.css you can watch in this tutorial (it’s for Legenda theme but the process is the same).

    2. To increase header height use this code in custom.css file:

    header {
        height: 200px;
    }

    3. You can add your links in Text widget in “Place in Header top bar” widget area in Appearance > Widgets.

    4. You can create a full width template and select it for your pages. Please read this article: http://millionclues.com/wordpress-tips/make-full-width-page-in-wordpress/

    5. Use this code in custom.css file:

    .footer-top-2 {
        margin-top: -30px;
    }

    6. You can image in header with the following code in custom.css:

    header {
        background-image: url("url_to_your_image");
    }

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    December 15, 2014 at 21:21

    Hello,

    We’re sorry for a long delay.
    As I see the menu issue has been resolved hasn’t it?
    I’ve also updated Ultimate VC Addons, Revolution Slider and Essential Grid plugins.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    December 15, 2014 at 21:05

    Hello,

    Sorry for a long delay.
    We’ve released a new theme update 1.5.2 where there is a possibility for uploading a separate logo image for each page. Please update the theme and upload other logo for the page you need.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    December 15, 2014 at 20:59

    Hello,

    We’re sorry for a long delay.
    We worked on the new theme update which is available now http://themeforest.net/item/royal-multipurpose-wordpress-theme/8611976
    Please update the theme to the latest version.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    December 15, 2014 at 20:55

    Hello,

    We’re sorry for a long delay.
    What theme version are you using? Is it the latest one – 1.5.2?
    Please provide us with wp-admin panel and FTP credentials in Private Content.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    December 15, 2014 at 20:53

    Hello,

    We’re sorry for a long delay.
    We worked on the new theme release and the update is available now http://themeforest.net/item/legenda-responsive-multipurpose-wordpress-theme/5888906
    Please update the theme to the latest version.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    December 15, 2014 at 20:45

    Hello @creeb,

    Please provide us with wp-admin panel credentials in Private Content.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    December 15, 2014 at 20:42

    Hello,

    I’ve updated the theme and Woocommerce plugin.
    Also I had to rename the plugin folder geographical-redirect to geographical-redirect_old via FTP as it caused a conflict with the theme.
    Please check your site now and clear browser cache before.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    December 15, 2014 at 20:27

    Hello,

    You enabled “Just Catalog” in Theme Options > Shop, that’s why “Add to Cart” button wasn’t shown. I’ve disabled that option and now the button is displayed.
    Also you must set price for each product to have “Add to Cart” button on a single product page.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    December 15, 2014 at 20:21

    Hello,

    You can ask your host to check error logs on a server. Perhaps they will find some reason. If there are no any notices in logs then please provide us with FTP and wp-admin panel credentials in Private Content.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    December 15, 2014 at 20:16

    Hello,

    To correct the problem you need go to Products > Categories > open category and re-save it. Errors will disappear. The problem is related to changes made in category header editor.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    December 15, 2014 at 20:06

    Hello,

    We’ve checked your site in Chrome browser with the same version and haven’t found any issues.
    Sorry, but we can’t find the reason why it’s not working on your side.
    Try to disable Nice Scroll in Theme Options and check again.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    December 15, 2014 at 20:00

    Hello,

    Sorry for a delay.
    Unfortunately our theme doesn’t support schema.

    Please take our apologies for inconveniences.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    December 15, 2014 at 19:46

    Hello,

    1. As I see Footer Copyright widget area has our demo content. Could you please clarify with more details what problem you’re experiencing with the footer?

    2. Could you please show a screenshot to have clear understanding about your issue?

    3. Please provide us with FTP credentials.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    December 15, 2014 at 19:29

    Hello @guychaimy,

    Please provide us with FTP and wp-admin panel credentials in Private Content.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    December 15, 2014 at 19:27

    Hello,

    I’ve updated Revolution Slider and Visual Composer plugins and now your site is working fine.
    Please check and clear browser cache before.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    December 15, 2014 at 19:16

    Hello,

    Ok, looking forward to your reply.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    December 15, 2014 at 19:15

    Hello,

    If you want to use the 2nd style you need write this shortcode: [blockquote class="style2"]Text[/blockquote]

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    December 15, 2014 at 18:35

    Hello,

    Please add this code into custom.css file:

    body {
        font-family: century gothic !important;
    }

    How to create custom.css you can watch in this tutorial.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    December 15, 2014 at 18:32

    Hello @carlatgallardo@gmail.com.

    I’ve updated the theme and plugins Visual Composer, Revolution Slider.
    Please check your site now.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    December 15, 2014 at 17:46

    Hello @sorin.manica,

    Please provide us with FTP credentials and we’ll update Ultimate VC Addons plugin for you.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    December 15, 2014 at 17:45

    Hello,

    I’ve updated Ultimate VC Addons plugin to 3.7 version.
    Please check.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    December 15, 2014 at 17:39

    Hello,

    Please add this code into custom.css file:

    button.single_add_to_cart_button.etheme-simple-product.button.alt {
    color: white !important;
    }

    How to create custom.css you can watch in this tutorial (it’s for Legenda theme but the process is the same).

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    December 15, 2014 at 17:35

    Hello,

    You’re welcome.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    December 15, 2014 at 17:34

    Hello,

    The login credentials to wp-admin panel are incorrect.
    Please check them.
    Also you can ask your hosting provider to restore a back up of your site and database.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    December 15, 2014 at 17:32

    Hello,

    Brands page uses the same template as products categories pages – wp-content/themes/royal/woocommerce/archive-product.php.
    Please note if you modify it product categories pages will also have the same template.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    December 15, 2014 at 17:09

    Hello,

    In Theme Options > Products Page Layout you set 4 Products per row. 4 products couldn’t be shown in one row because of sidebar. I’ve set 3 products per row and now they are shown fine.
    Please check.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    December 15, 2014 at 17:05

    Hello,

    As I see you didn’t install the required plugins.
    You must install them at first and then you’ll be able to install base demo content.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    December 15, 2014 at 16:50

    Hello,

    If you remove Site title in Settings > General it’ll be removed from the browser tab as well.
    Please check it.

    Thank you.
    Regards,
    Eva Kemp.

  • 1 2 3 797 798 799 1,045 1,046 1,047
    Viewing 23,940 results - 23,911 through 23,940 (of 31,382 total)
Viewing 30 posts - 23,911 through 23,940 (of 31,382 total)
We're using our own and third-party cookies to improve your experience and our website. Keep on browsing to accept our cookie policy.