Hello,
You have the same background for “DOMESTIC DELIVERY OPTIONS” row on a Delivery page. I’ve just added border for the row as on our demo. Please check.
Regards,
Eva Kemp.
Hello,
You have the same background for “DOMESTIC DELIVERY OPTIONS” row on a Delivery page. I’ve just added border for the row as on our demo. Please check.
Regards,
Eva Kemp.
Hello @rwlee33,
Thank you for sharing the information.
This issue was related to old versions of Revolution Slider plugin.
If your plugin is updated you shouldn’t worry. Also we can update the plugin for you if it’s not.
Thank you.
Regards,
Eva Kemp.
Hello,
When editing a product you need write Sale Price in Product Data section and this way a product will be marked as a sale one.
Thank you.
Regards,
Eva Kemp.
Hello,
I’ve disabled “Template Debug Mode” in Woocommerce > System Status > Tools tab.
Please check Shop page now.
Regards,
Eva Kemp.
Hello,
Sorry, but we’re unable to log in with the provided credentials.
Please check them.
Thank you.
Regards,
Eva Kemp.
Hello,
Please provide us with email address or give us FTP login details and we’ll update the plugin for you.
Thank you.
Regards,
Eva Kemp.
Hello,
Please provide us with wp-admin panel credentials in Private Content.
Thank you.
Regards,
Eva Kemp.
Hello,
Please provide us with FTP password as well.
Thank you.
Regards,
Eva Kemp.
Hello,
What problem with VC are you experiencing?
I’ve checked your pages and VC editor is working fine.
Thank you.
Regards,
Eva Kemp.
Hello,
1. Such variants as Marriage, Street Photo were not included in theme import due to using essential grid visual composer element, which should be imported separately.
How to create Marriage variant:
– Go to Theme Options > Header > select 14 (or 13) type of header
– Import Essential Grid as described in our documentation https://www.8theme.com/demo/docs/royal/index.html#!/essential_grid
– Go to Pages > Add new. Use visual Composer and add Essential Grid element. Select Royal Marriage (or Grid 1). All Page Layout settings (Sidebar, footer, heading) should be disabled. Save page and set it as Front page in Settings > Reading.
2. Please provide us with FTP and wp-admin panel credentials in Private Content.
3. The documentation of our theme is here https://www.8theme.com/demo/docs/royal/
Thank you.
Regards,
Eva Kemp.
Hello @SureSitesInc,
Please create a ticket at https://support.8theme.com/
Our specialists will look into this issue.
Thank you.
Regards,
Eva Kemp.
Hello @Hoellwarth,
We’ve sent a new version of Ultimate VC Addons to your email address.
Please check.
Thank you.
Regards,
Eva Kemp.
Hello,
You’re welcome.
Regards,
Eva Kemp.
Hello,
Please provide us with wp-admin panel access.
Thank you.
Regards,
Eva Kemp.
Hello,
Is the version 4.6.5?
If so you don’t need worry about that notice.
Regards,
Eva Kemp.
Hello,
You’re welcome.
Regards,
Eva Kemp.
Hello,
Have you enabled custom.css in Theme Options > Custom CSS?
Please provide us with wp-admin panel credentials in Private Content.
Thank you.
Regards,
Eva Kemp.
Hello @AlchemicDesign,
I’ve updated etheme.js file.
Please check the tabs now and clear browser cache before.
Thank you.
Regards,
Eva Kemp.
Hello,
Yes the path for functions.php is /wp-content/themes/royal.
Regards,
Eva Kemp.
Hello,
Sorry for the incorrect information.
You should edit this file wp-includes/general-template.php (from line 405).
Thank you.
Regards,
Eva Kemp.
Hello,
I’ve edited Permalinks settings.
Please check the pages now.
Thank you.
Regards,
Eva Kemp.
Hello,
That notice is related to old versions of Revolution Slider plugin.
What version are you using?
Please provide us with FTP credentials and we’ll update the plugin for you.
Thank you.
Regards,
Eva Kemp.
Hello @zazenwebdesign,
Please provide us with FTP credentials. We’ll update Revolution Slider plugin for you.
Thank you.
Regards,
Eva Kemp.
Hello,
I’ve updated Revolution Slider plugin for you.
Let us know if you need more help.
Thank you.
Regards,
Eva Kemp.
Hello,
You’re welcome.
Regards,
Eva Kemp.
Hello,
Yes, you can update the theme but create a back up of your files and database before update.
Thank you.
Regards,
Eva Kemp.
Hello @cetownsend,
Please update Woocommerce plugin to the latest version and check My Account page then.
Thank you.
Regards,
Eva Kemp.
Hello,
Sorry, but this function isn’t available when zoom is disabled.
Please take our apologies for inconveniences.
Regards,
Eva Kemp.
Hello,
Try to disable 3rd-party plugins and check site loading again.
Some plugins may cause slow loading.
Thank you.
Regards,
Eva Kemp.
Hello,
To add more rows you need edit the file wp-content/themes/legenda/woocommerce/content-single-product.php.
Also there you can remove a dot.
Regards,
Eva Kemp.