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Eva Kemp

Participant

January 9, 2015 at 16:37

Hello,

Unfortunately we don’t have other code for buttons, you may find some plugins and use their shortcodes for buttons.

Sorry for inconveniences.
Regards,
Eva Kemp.

#32684 Copied In reply to: cannot install all demo content properly

Eva Kemp

Participant

January 9, 2015 at 16:18

Hello,

Thank you for congratulations.
Happy New Year to you too!

Did you contact Woocommerce support team?
If you check pagination with default WordPress theme you’ll the same problem. The issue is with Woocommerce plugin. Please ask them to test pagination with default theme on your site.

Thank you for understanding.

Regards,
Eva Kemp.

#32681 Copied In reply to: undefined offset on line 1539

Eva Kemp

Participant

January 9, 2015 at 16:01

Hello,

I’ve updated MasterSlider plugin for you as well as Essential Grid and Revolution Slider plugins.

Thank you.
Regards,
Eva Kemp.

#32676 Copied In reply to: Plugin updates not allowed

Eva Kemp

Participant

January 9, 2015 at 15:51

Hello @Agan-san, @Evelyn,

We’ve sent the latest version of masterslider plugin to your email address.
Please check.

Regards,
Eva Kemp.

#32673 Copied In reply to: Update to Theme & Included Premium Plugins

Eva Kemp

Participant

January 9, 2015 at 15:31

Hello @mleihs,

Sorry for misunderstanding.
You can change “Projects” in the file legenda/framework/portfolio.php, edit the code 'name' => _x('Projects', 'post type general name'), (line 13) and write your text instead of “Projects”.

Thank you.
Regards,
Eva Kemp.

#32672 Copied In reply to: Several issues with the template regarding the translation/design

Eva Kemp

Participant

January 9, 2015 at 15:11

Hello @inetb italia,

Please provide us with a link where Team Member element is added.

Thank you.
Regards,
Eva Kemp.

#32668 Copied In reply to: team member element email

Eva Kemp

Participant

January 9, 2015 at 15:07

Hello,

You’re welcome.

Regards,
Eva Kemp.

#32664 Copied In reply to: Header image bigger size

Eva Kemp

Participant

January 9, 2015 at 15:02

Hello,

In Appearance > Menus you have “Description” block enabled for Liverpool Gifts sub item

Remove the description from there.

Regards,
Eva Kemp.

#32661 Copied In reply to: Category descriptions appearing in drop-down menu

Eva Kemp

Participant

January 9, 2015 at 12:19

Hello @CJMillar82,

The problem was that child theme didn’t have such widgets as you created in the parent theme. So I’ve added the same widgets to the child theme and now footer is working fine.
Please check.

Regards,
Eva Kemp.

#32631 Copied In reply to: Issue creating child theme/updating custom css

Eva Kemp

Participant

January 9, 2015 at 12:09

Hello,

Sorry for a delay.
There is some issue with customization.
We’ll fix it in the next update.

Please take our apologies for inconveniences.

Regards,
Eva Kemp.

#32630 Copied In reply to: Brand page

Eva Kemp

Participant

January 9, 2015 at 10:46

Hello,

The credentials to wp-admin panel are incorrect.
Please check them.

Thank you.
Regards,
Eva Kemp.

#32613 Copied In reply to: i can't access my webpage

Eva Kemp

Participant

January 9, 2015 at 10:42

Hello,

Sorry for a delay.
We’re investigating that issue. Once there is a solution we’ll notify in the previous topic.

Thank you for your patience.
Regards,
Eva Kemp.

#32612 Copied In reply to: unresolved issues with site

Eva Kemp

Participant

January 9, 2015 at 10:37

Hello,

Sorry, but we don’t have video tutorials how to create child theme, but you can read WordPress documentation:
http://codex.wordpress.org/Child_Themes

Regards,
Eva Kemp.

#32611 Copied In reply to: Out of stock wordings

Eva Kemp

Participant

January 9, 2015 at 10:34

Hello,

Sorry for a long delay.
The problem is Woocommerce widgets work only on Shop page and products categories pages. Unfortunately it can’t be fixed from our side as this is Woocommerce configuration.

Sorry for inconveniences.
Regards,
Eva Kemp.

#32610 Copied In reply to: Woocommerce layered nav widget not showing on shortcode pages.

Eva Kemp

Participant

January 9, 2015 at 10:28

Hello,

You can remove that file from the directory legenda/woocommerce/checkout and the default Woocommerce one will be used.

Thank you.
Regards,
Eva Kemp.

#32607 Copied In reply to: Updated Legenda Them Showing woocommerce Error

Eva Kemp

Participant

January 9, 2015 at 10:26

Hello,

Is your issue resolved now?

Regards,
Eva Kemp.

#32606 Copied In reply to: Banner Image
Eva Kemp

Participant

January 9, 2015 at 10:21
Hello,

Please add this code in custom.css:

@media (max-width: 479px) { .header .logo img { margin-left: 0px; } }

Thank you.
Regards,
Eva Kemp.
#32603 Copied In reply to: Header and top bar questions
Eva Kemp

Participant

January 9, 2015 at 10:11

Hello @Mijat,

The problem with icons was caused by site urls. Perhaps you moved site to other domains. I’ve fixed the issue in .htaccess file as described here: http://454media.com/cross-origin-resource-sharing-cors-fix/
Concerning the outdated files you shouldn’t worry as this won’t affect your site work. We are using modified files from Woocommerce in the theme, that’s why after Woocommerce update some files may be of different versions. But it won’t cause any problems.

Thank you.
Regards,
Eva Kemp.

#32598 Copied In reply to: Installation Issues & Fixes (Read First)

Eva Kemp

Participant

January 9, 2015 at 10:04

Hello,

You had inserted spaces in the beginning of the strings in Twitter Widget fields. I’ve removed them and the tweets are shown.
To change links for buttons on banners edit your Home page and in the code [etheme_btn title="Shop Now" url="test_url" class="active"] change test_url to the link you want.

Regards,
Eva Kemp.

#32596 Copied In reply to: cannot install all demo content properly

Eva Kemp

Participant

January 9, 2015 at 09:54

Hello,

Please provide us with wp-admin panel credentials in Private Content.

Thank you.
Regards,
Eva Kemp.

#32593 Copied In reply to: Can Qty be removed on Product page?

Eva Kemp

Participant

January 9, 2015 at 09:51

Hello,

The theme is compatible with the latest WordPress version.
There are a lot of errors on your site:
http://imgur.com/4foO59q

Try to reupdate the theme and don’t create multiple folder, just overwrite old files:
https://www.8theme.com/demo/docs/idstore/index.html#!/upgrade

Thank you.
Regards,
Eva Kemp.

#32591 Copied In reply to: Blank Page after update to last version 3.6 with wordpress 4.1

Eva Kemp

Participant

January 9, 2015 at 09:39

Hello,

Are you using Wide layout in Theme Options > General > Site Layout?
Also check if you disabled sidebar for those pages in Pages editor (Page Layout box > Sidebar Position).

Thank you.
Regards,
Eva Kemp.

#32588 Copied In reply to: Remove sidebar and make the page full-width

Eva Kemp

Participant

January 9, 2015 at 09:35

Hello,

When I tried to upload an image via Media in wp-admin panel I got the following error:
Is its parent directory writable by the server?
So the problem is folder with images has wrong permissions.
Could you please provide us with FTP credentials to check it? We won’t update anything without your permission.

Thank you.
Regards,
Eva Kemp.

#32586 Copied In reply to: Image function etheme_get_image not working

Eva Kemp

Participant

January 9, 2015 at 09:31

Hello,

As I see in .po file in /wp-content/themes/blanco/languages directory you don’t have “Update Tag” translated.
Please check it.

Regards,
Eva Kemp.

#32585 Copied In reply to: Some terms are not being translated.

Eva Kemp

Participant

January 9, 2015 at 09:19

Hello,

As I see you’re using old theme version. Please update it to 2.9.4 version.
https://www.8theme.com/demo/docs/blanco/index.html#!/upgrade
Don’t forget to create a back up of the files and database before update.

Thank you.
Regards,
Eva Kemp.

#32582 Copied In reply to: Woocommerce buttons and css not working

Eva Kemp

Participant

January 8, 2015 at 23:10

Hello,

Your site is giving “Server not found” error.
Please check it with your host.

Thank you.
Regards,
Eva Kemp.

#32535 Copied In reply to: Problem with configuration of Wheels template in Royal theme

Eva Kemp

Participant

January 8, 2015 at 23:06

Hello,

Please provide us with FTP credentials as well.

Thank you.
Regards,
Eva Kemp.

#32534 Copied In reply to: Can't Go to Second (Next Page in My Shop)

Eva Kemp

Participant

January 8, 2015 at 23:03

Hello,

Could you please clarify your issue with more details?
What are the problems with buttons?
Please provide us with with FTP and wp-admin panel credentials in Private Content.

Thank you.
Regards,
Eva Kemp.

#32533 Copied In reply to: Woocommerce buttons and css not working

Eva Kemp

Participant

January 8, 2015 at 23:01

Hello,

Have you made any changes in the original theme files?
Please provide us with FTP credentials.

Thank you.
Regards,
Eva Kemp.

#32532 Copied In reply to: Revolution slider not loading (grey)
Eva Kemp

Participant

January 8, 2015 at 22:34
Hello,

Please add this code in custom.css file:

.header-type-3 .logo-with-menu img { width: 400px; } .header-type-3 .main-nav .menu { width: 730px; }

How to create custom.css you can watch in this tutorial.

Thank you.
Regards,
Eva Kemp.
#32528 Copied In reply to: header 2 – logo size more wide
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Viewing 23,040 results - 23,011 through 23,040 (of 31,382 total)

Viewing 30 posts - 23,011 through 23,040 (of 31,382 total)

← 1 2 3 … 767 768 769 … 1,045 1,046 1,047 →

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