Hello,
I’ve checked your site and banners are shown fine.
Please provide us with a screenshot of a page you see.
Thank you.
Regards,
Eva Kemp.
Hello,
I’ve checked your site and banners are shown fine.
Please provide us with a screenshot of a page you see.
Thank you.
Regards,
Eva Kemp.
Hello,
Sorry, but the credentials are incorrect.
Please check them.
Thank you.
Regards,
Eva Kemp.
Hello,
Please provide us with wp-admin panel and FTP credentials in Private Content.
Thank you.
Regards,
Eva Kemp.
Hello,
To use original settings of Visual Composer plugin you need edit the file wp-content/themes/legenda/framework/init.php and comment the code require_once( trailingslashit(ETHEME_CODE_DIR). 'vc.php' ); (line 36).
Thank you.
Regards,
Eva Kemp.
Hello,
Please provide us with wp-admin panel credentials in Private Content and specify products from what category you want to display.
Thank you.
Regards,
Eva Kemp.
Hello,
Please provide us with a link where image can’t be loaded and wp-admin/FTP credentials in Private Content.
Thank you.
Regards,
Eva Kemp.
Hello,
What problems are you experiencing?
How to update the theme you can watch in this video tutorial:
https://www.youtube.com/watch?v=KdWESIIPU1k
Thank you.
Regards,
Eva Kemp.
Hello,
Please try to use this code in custom.css file:
@media (max-width: 979px) { .boxed .page-wrapper {
width: 700px;
}
.header .menu-icon {
left: 20px;
} }
Thank you.
Regards,
Eva Kemp.
Hello @BrownLeopard,
You didn’t provide username to wp-admin panel.
Please write it in private content.
Thank you.
Regards,
Eva Kemp.
Hello @srewebso,
FTP credentials are incorrect.
Please check them and provide us with the correct ones.
Thank you.
Regards,
Eva Kemp.
Hello,
1. Please provide us with wp-admin panel and FTP credentials in private content.
2. If you want to have multilingual site you need use wpml plugin http://wpml.org/ .
3. Site loading time may depend on some plugins. Try to disable 3rd-party plugins and check time loading after that.
Thank you.
Regards.
Eva Kemp.
Hello,
What theme version are you using?
Please provide us with wp-admin panel credentials in Private Content.
Thank you.
Regards,
Eva Kemp.
Hello,
That’s great you managed to solve the problem.
Have a nice day.
Regards,
Eva Kemp.
Hello,
Please update all required plugins as old versions may cause some conflicts
https://www.8theme.com/download-plugins/
Thank you.
Regards,
Eva Kemp.
Hello,
Please provide us with wp-admin panel and FTP credentials in Private Content.
Thank you.
Regards,
Eva Kemp.
Hello,
Please provide us with a link to your site.
Thank you.
Regards,
Eva Kemp.
Hello,
We’re glad you’ve found the solution yourself.
If there are any questions feel free to contact us.
Regards,
Eva Kemp.
Hello,
You’re welcome.
Regards,
Eva Kemp.
Hello,
Please update Visual Composer and Ultimate VC Addons plugins
https://www.8theme.com/download-plugins/
Thank you.
Regards,
Eva Kemp.
Hello,
FTP directory is empty.
Please give us access to the site files.
Thank you.
Regards,
Eva Kemp.
Hello,
We’ve sent templates variants to your email address.
Please check it.
Thank you.
Regards,
Eva Kemp.
Hello,
Please update the theme and plugins to the latest versions https://www.8theme.com/download-plugins/ . If the problem still persists after that please let us know.
Thank you.
Regards,
Eva Kemp.
Hello,
You may contact Woocommerce support team concerning this issue as products pages are related to their configuration.
Thank you.
Regards,
Eva Kemp.
Hello,
You can read on our site what was updated or added to the new version http://themeforest.net/item/royal-multipurpose-wordpress-theme/8611976 (at the bottom of the page).
Thank you.
Regards,
Eva Kemp.
Hello,
The credentials are incorrect.
Please check them.
Also as I see the content on Home page is centered.
Please clear your browser cache and check it yourself.
Thank you.
Regards,
Eva Kemp.
Hello,
You’re welcome.
Regards,
Eva Kemp.
Hello,
Please provide us with your site url and wp-admin panel credentials in Private Content.
Thank you.
Regards,
Eva Kemp.
Hello,
Have you tried to upload original images with approximate dimensions 1 425px × 1 900px?
Please try it.
Thank you.
Regards,
Eva Kemp.
Hello,
On our demo that sidebar is created in Visual Composer editor, the row was divided into columns and “Product Categories” element was used from Visual Composer.
Please try to create sidebar this way.
Thank you.
Regards,
Eva Kemp.
Hello,
That’s great.
If there are any questions feel free to contact us.
Thank you.
Regards,
Eva Kemp.