Forum Replies Created

Viewing 30 posts - 16,441 through 16,470 (of 31,382 total)
  • Avatar: Eva
    Eva Kemp
    Participant
    May 5, 2015 at 19:49

    Hello,

    FTP account is empty. Please give us permissions to view site files and the ability to edit them.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    May 5, 2015 at 19:48

    Hello,

    You’re welcome.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    May 5, 2015 at 19:47

    Hello,

    You’re welcome.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    May 5, 2015 at 19:46

    Hello,

    Please update Visual Composer plugin to the latest version https://www.8theme.com/download-plugins/ and try to add url after that.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    May 5, 2015 at 19:43

    Hello,

    I’ve added this code in custom.css file:

    .featured-posts .span6 {
        width: 100% !important;
    }

    Please clear browser cache and check home page.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    May 5, 2015 at 19:34

    Hello,

    Sorry but you have a lot of modifications in the child theme and this is beyond of our basic support scope to investigate clients customizations.
    Please show a screenshot what banner you want to edit.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    May 5, 2015 at 19:06

    Hello,

    I’ve added this code in custom.css file:

    .shopping-cart-widget.a-right {
      text-align: right !important;
    }

    Please clear browser cache and check the site now.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    May 5, 2015 at 18:38

    Hello,

    Could you please clarify what exactly isn’t working?

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    May 5, 2015 at 18:36

    Hello,

    You need edit header.php file and add your code with an image.
    We recommend to make changes in a child theme not to lose modifications after theme update.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    May 5, 2015 at 18:32

    Hello,

    The problem is with your child theme.
    If you activate parent theme the problem doesn’t appear.
    Please check it.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    May 5, 2015 at 18:25

    Hello,

    I meant to use this element:
    http://storage2.static.itmages.com/i/15/0505/h_1430846618_4319792_d86679ed4d.png
    Please try it.
    Also update Visual Composer plugin to the latest version https://www.8theme.com/download-plugins/ .

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    May 5, 2015 at 18:21

    Hello,

    You’re welcome.

    We appreciate your understanding.
    Thank you.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    May 5, 2015 at 18:20

    Hello,

    Please give us permissions to be able to access editor in Appearance > Editor.
    Concerning the second “Check this out” text you need edit wp-content/themes/royal/framework/woo.php (line 843).

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    May 5, 2015 at 18:14

    Hello,

    You mustn’t copy the whole content of style.css into your child theme. Please read how to create style.css in the child theme correctly:
    http://codex.wordpress.org/Child_Themes

    You need write only style modifications you want to apply for your site, there is no need to copy all code.

    Please change it.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    May 5, 2015 at 18:09

    Hello,

    I’ve installed demo content.
    Please check your site now.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    May 5, 2015 at 18:02

    Hello,

    Please provide us with wp-admin panel credentials and show a screenshot how you want to modify search form in the sidebar.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    May 5, 2015 at 17:59

    Hello,

    Could you please show a screenshot what you want to change in cart widget in the header?
    Please add this code in custom.css file to change color for grid/list icons:

    .filter-wrap .view-switcher .switchToGrid .icon-th-large::before, .filter-wrap .view-switcher .switchToList .icon-th-list::before {
     color: green !important;
    }

    To remove breadcrumbs use this code:
    .woocommerce-breadcrumb {display: none !important;}

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    May 5, 2015 at 17:52

    Hello,

    You’re welcome.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    May 5, 2015 at 17:51

    Hello,

    Please update the theme to 3.8 version.
    Don’t forget to create a back up before update.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    May 5, 2015 at 17:49

    Hello,

    Go to Theme Options > Products Page Layout > Product Image Hover > select “Swap”.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    May 5, 2015 at 17:46

    Hello,

    Default WordPress widget “Recent Posts” doesn’t show featured images too.
    We created our own widget and implemented it in the theme. Modifying default WordPress widgets requires additional customization which isn’t for free.
    Sorry, but you have to visit WordPress forums concerning their widgets customization or use some plugins to achieve what you want.

    Thank you for understanding.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    May 5, 2015 at 15:54

    Hello,

    Please provide us with wp-admin panel credentials.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    May 5, 2015 at 15:53

    Hello,

    You’re welcome.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    May 5, 2015 at 15:13

    Hello,

    Please try to use “Products” element in Visual Composer editor.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    May 5, 2015 at 15:01

    Hello,

    You’re welcome.
    I edited WPML > Theme and plugins localization and selected “Translate by WPML”, then I added theme strings to WPML String Translation:
    http://storage1.static.itmages.com/i/15/0505/h_1430834407_9720283_e81b65c54f.png .

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    May 5, 2015 at 14:57

    Hello,

    2. You can change the text in wp-content/themes/royal/framework/shortcodes.php file (line 1761), edit this part of code body=Check%20this%20out:%20'.
    3. Edit header.php file in wp-content/themes/royal and comment or remove the code <title><?php wp_title( '|', true, 'right' );?></title> on line 10.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    May 5, 2015 at 14:47

    Hello,

    As I see “Add to Wishlist” text isn’t fully translated in WPML > String Translation. Please check it attentively.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    May 5, 2015 at 14:42

    Hello,

    You can enable reviews tab in product page editor:
    http://storage4.static.itmages.com/i/15/0505/h_1430832946_3264068_877c349b1a.png
    Please use this code to align search form:

    .woocommerce-product-search {
        padding-top: 10px;
    }
    .woocommerce-product-search input[type="search"] {
        margin: 10px 0px 20px !important;
    }

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    May 5, 2015 at 14:33

    Hello,

    1. Please add this code in custom.css file:

    .product-information .short-description p {
     font-family: helvetica !important;
    }

    2. Try to use this code for coupon form:

    .before-checkout-form .checkout_coupon input[type="text"] {
        height: 37px !important;
    }

    3. I’ve moved a row with Info Box elements to a separate row. Please check the page now and clear browser cache before.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    May 5, 2015 at 14:21

    Hello,

    It works on our side.
    Could you please upload your site to any web host to be able to check the issue?

    Thank you.
    Regards,
    Eva Kemp.

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    Viewing 16,470 results - 16,441 through 16,470 (of 31,382 total)
Viewing 30 posts - 16,441 through 16,470 (of 31,382 total)
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