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Viewing 30 posts - 13,021 through 13,050 (of 31,382 total)
  • Avatar: Eva
    Eva Kemp
    Participant
    July 23, 2015 at 11:32

    Hello,

    All your images should have original dimensions 1135px * 1550px.
    They will be resized according to settings in Woocommerce > Settings > Products tab.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    July 23, 2015 at 11:30

    Hello,

    The credentials to wp-admin panel are incorrect.
    Please check them.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    July 23, 2015 at 09:56

    Hello,

    Sorry, but I don’t see any issues:
    http://storage1.static.itmages.com/i/15/0723/h_1437641777_2263170_a5798af0d5.png

    Could you please show a screenshot?
    What device are you checking in?

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    July 23, 2015 at 09:54

    Hello,

    We just modified original Woocommerce files to style it with the theme. If you need change something go to wp-content/themes/theleader/woocommerce/checkout and edit the needed file. If you want to modify the billing form on the Checkout page you need edit the Woocommerce plugin file wp-content/plugins/woocommerce/includes/class-wc-countries.php.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    July 23, 2015 at 09:43

    Hello,

    The reason is you have long titles for some products:
    http://storage2.static.itmages.com/i/15/0723/h_1437640795_7998749_53197d1aae.png

    Try to use this code in custom.css file:

    .wp-caption .wp-caption-text {
       height: 70px !important;
    }

    How to create custom.css you can watch in this tutorial (it’s for Legenda theme but the process is the same).

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    July 23, 2015 at 09:29

    Hello,

    I’ve added this code in custom.css file:

    .footer-product {
        display: none !important;
    }

    Now Wishlist link is removed.
    Please check.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    July 23, 2015 at 09:26

    Hello,

    You had to install Woocommerce plugin for the proper theme work. I’ve installed it. Please clear browser cache and check your site now.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    July 23, 2015 at 09:22

    Hello @witchcraftz,

    To change search form you need edit the file wp-content/themes/woopress/framework/theme-functions.php (find the section “! Search form ” in line 1133). We recommend to make all changes in a child theme http://codex.wordpress.org/Child_Themes not to lose modifications after theme update.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    July 23, 2015 at 09:15

    Hello,

    Please provide us with wp-admin panel credentials in Private Content.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    July 23, 2015 at 09:14

    Hello,

    Did you add that image via php files in the theme?

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    July 23, 2015 at 09:09

    Hello,

    That shadow is added with the code:

    .header-type-10 .menu-wrapper .menu-main-container > ul .nav-sublist-dropdown, .header-type-12 .menu-wrapper .menu-main-container > ul .nav-sublist-dropdown {
        border: 5px solid #F5F5F5;
    }

    Change color to your value.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    July 23, 2015 at 08:48

    Hello,

    According as to our company politics so to other developers on ThemeForest we don’t provide extending support or bugs fixes for 3rd-party plugins, even if they’re included in our theme. We can help you with different questions if a problem appears only with our theme. But if a problem persists with default WordPress theme too (as it is) then you have to contact plugin authors.
    Woocommerce is a free extension and you can submit a ticket https://www.woothemes.com/my-account/?redirect_to=/my-account/create-a-ticket/ (sign up for a free account).

    Thank you for understanding.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    July 23, 2015 at 08:37

    Hello,

    I’ve successfully added a product to the cart:
    http://storage1.static.itmages.com/i/15/0723/h_1437637043_1053256_3cb133d668.png

    Please provide us with a direct link of a product where you have difficulties.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    July 22, 2015 at 20:41

    Hello,

    Please add this code in child style.css file:

    .page-heading .title {
        width: 100% !important;
    }

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    July 22, 2015 at 20:33

    Hello,

    No, that option is present in WordPress editor by default.

    You’re welcome.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    July 22, 2015 at 18:02

    Hello,

    I’ve set Woocommerce settings for images as described in our documentation:
    https://www.8theme.com/demo/docs/woopress/#!/woocommerce
    Please clear browser cache and check images now.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    July 22, 2015 at 17:43

    Hello,

    As I see now products are aligned properly.
    Have you fixed the issue?

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    July 22, 2015 at 17:40

    Hello,

    Thank you for explanation.
    This is Woocommerce issue as the problem persists with default WordPress theme too. In this case you can try to untick “Automatically generate username from customer email” in Woocommerce > Settings > Accounts tab > Registration Options.
    Check it after that. Otherwise you have to contact Woocommerce support concerning this issue.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    July 22, 2015 at 16:51

    Hello,

    You can download Woocommerce plugin from this link https://wordpress.org/plugins/woocommerce/ or install it via wp-admin panel > Plugins > Add new > search for Woocommerce plugin and click “Install”.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    July 22, 2015 at 16:50

    Hello,

    Please provide us with wp-admin panel credentials in Private Content.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    July 22, 2015 at 16:47

    Hello,

    Yes, use it in style.css of your child theme.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    July 22, 2015 at 16:45

    Hello,

    I’ve edited the file theme-functions.php. Please check your menu now.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    July 22, 2015 at 16:42

    Hello,

    I’ve checked search widget on our test site and there is no such issue:
    http://storage4.static.itmages.com/i/15/0722/h_1437579616_7757712_604db6a38e.png

    Are you using the latest theme version or any different widget?

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    July 22, 2015 at 16:24

    Hello,

    The required plugins for the theme are Revolution Slider, Visual Composer, Ultimate VC Addons. If you didn’t use them to build the site then you won’t destroy it, if you used them the site content will show only shortcodes.
    By the way when you disable a plugin, for example Visual Composer, your site will show only shortcodes if a page was built with this editor, but when you activate the plugin back all your content will be shown properly again. So you can disable plugins for testing purposes, but don’t delete them.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    July 22, 2015 at 16:19

    Hello,

    Unfortunately it can’t be done because all elements are added via Visual Composer editor and first column is loaded which is Product Categories element. If you want slider to be loaded first you need switch the columns in Visual Composer editor, so the first column would be Rev. Slider element.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    July 22, 2015 at 16:12

    Hello,

    Please use this code:
    For mobile:

    @media only screen and (max-width: 992px){
    .header-logo, .header-type-6 .header .header-logo, .fixed-header-area .header-logo {
       left: 48% !important;
    }}

    As I see on tablet and desktop it’s shown properly.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    July 22, 2015 at 15:48

    Hello,

    You can use Contact Form 7 plugin. It’s compatible with the theme.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    July 22, 2015 at 15:47

    Hello,

    I checked your site in Chrome browser and anchor link worked fine.
    What browser are you checking in?

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    July 22, 2015 at 15:29

    Hello,

    Could you please specify what exactly you want to modify in your site on mobile devices?

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    July 22, 2015 at 15:20

    Hello,

    You’re welcome.

    Regards,
    Eva Kemp.

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Viewing 30 posts - 13,021 through 13,050 (of 31,382 total)
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