Forum Replies Created

Viewing 30 posts - 11,971 through 12,000 (of 31,382 total)
  • Avatar: Eva
    Eva Kemp
    Participant
    August 24, 2015 at 09:39

    Hello,

    I’ve commented the code in child style.css:

    .header-type-10 .menu-wrapper .menu-main-container > ul .nav-sublist-dropdown {
    		margin-top: -1px!important;
    }

    Please check menu now.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    August 24, 2015 at 09:36

    Hello,

    1. I’ve added this code in child style.css:

    .cart-bag .ico-sum::after {
        background-color: transparent;
    }

    2. I’ve commented this code in child style.css:

    .product-information .yith-wcwl-add-to-wishlist a:before, .product-images .yith-wcwl-add-to-wishlist a:before {
    		content: "\2713"!important;
    		color: #0063BE!important;
    }

    3. I’ve added this css code:

    .footer-product .yith-wcwl-add-to-wishlist a {
        background-image: none;
    }

    4. I’ve commented the value margin-top: -18px; in the code in style.css of your child theme:

    .footer-product .show-quickly {
    		width: 50%;
    		text-align: center;
    		margin-right: 0px;
    		font-size: 0px;
    		/*margin-top: -18px; */
    }

    5. Could you please describe the issue with more details?

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    August 24, 2015 at 09:23

    Hello,

    Add this code in custom.css:

    .fixed-header-area .shop-text {
      color: black;
    }
    .shop-text {
      color: white;
    }

    Concerning “Logout” button, this is beyond our basic support scope. Please take our apologies for inconveniences.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    August 24, 2015 at 09:17

    Hello,

    You can use [share] shortcode in Text element.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    August 24, 2015 at 09:16

    Hello,

    Go to Appearance > Widgets and add empty Text widget into “Left Side top bar area”.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    August 24, 2015 at 09:15

    Hello,

    Are you talking about social share buttons that you added with the shortcode [share]?

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    August 24, 2015 at 09:14

    Hello,

    Border wasn’t shown because you didn’t select border type. I’ve done this http://storage8.static.itmages.com/i/15/0824/h_1440403749_1449443_7e960ae974.png and border is shown now. Please check.

    Facebook button isn’t loading because of SSL certificate. You need edit the file wp-content/plugins/js_composer/include/templates/shortcodes/vc_facebook.php, find the code <iframe src="http://www.facebook.com/plugins/like.php?href=' and change the link http://www.facebook.com/plugins/like.php to //www.facebook.com/plugins/like.php

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    August 24, 2015 at 09:04

    Hello,

    Is your problem resolved?
    What issues did you have with Google Chrome?

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    August 24, 2015 at 09:03

    Hello,

    Try to use this code in custom.css:

    .opc_order_review .product-details {
       min-width: 60%;
    }

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    August 24, 2015 at 09:00

    Hello,

    You need write the content of custom_tab1 or custom_tab_2 in there (the text you want to display in the tab).

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    August 24, 2015 at 08:59

    Hello,

    In this case please use this code in child style.css:

    .open-video-popup {
        width: 450px !important;
    }

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    August 23, 2015 at 08:28

    Hello,

    You’re welcome.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    August 23, 2015 at 08:28

    Hello,

    We’re glad the issue has been resolved.

    Have a nice day.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    August 22, 2015 at 11:29

    Hello,

    Did you click “Save changes” in Theme Options after you updated the theme?
    Did you just overwrite theme files or remove old theme folder?

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    August 22, 2015 at 11:22

    Hello,

    The code for related items are present in the file wp-content/themes/woopress/woocommerce/content-single-product.php (line 177) and the file wp-content/themes/woopress/woocommerce/single-product/related.php.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    August 22, 2015 at 11:18

    Hello,

    You’re welcome.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    August 22, 2015 at 11:17

    Hello,

    The link with video file can’t be loaded.
    Please reupload it.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    August 22, 2015 at 11:16

    Hello,

    Please provide us with the correct link to your site.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    August 22, 2015 at 11:14

    Hello,

    The same issue persists with default WordPress theme – Twenty Fifteen. You need contact Woocommerce support concerning this error and ask them to investigate it with Twenty Fifteen theme at first.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    August 22, 2015 at 11:05

    Hello,

    Please read our documentation how to install the theme:
    https://www.8theme.com/demo/docs/woopress/#!/installation_upgrade
    If you still have issues please provide us with FTP and wp-admin panel credentials in Private Content.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    August 22, 2015 at 10:13

    Hello,

    Please add this code in custom.css:

    .products-list .product .product-image-wrapper {
      display: none;
    }

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    August 22, 2015 at 10:07

    Hello,

    Banner size is set 740×930.
    Change it for your image in the Banner settings.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    August 22, 2015 at 09:45

    Hello,

    1. Try to use this code in custom.css file:

    .row-count-4 .product {
        width: 280px;
    }

    2. I’ve enabled “Enable slider for gallery images” in Theme Options > Single Product Page. Please check thumbnails now.

    3. I’ve updated the slider version to 5.0.4.1 and clicked “SlideShow-Auto” in “Select Slider Type” section in the slider settings.
    Clear browser cache and check the slider.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    August 22, 2015 at 08:41

    Hello,

    Add this code in child style.css file:

    .open-video-popup img {
       width: 100%;
    }

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    August 21, 2015 at 19:18

    Hello,

    I’ve fixed it. Please check testimonials now.
    The reason was because of your comment

    #########################################
                            TESTIMONIALS WIDGET                 
    #########################################

    If you want to comment something in style.css you should use /* */, as I’ve changed in your child style.css:

    /* #########################################
                            TESTIMONIALS WIDGET                 
    ######################################### */

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    August 21, 2015 at 19:06

    Hello,

    Please provide us with FTP and wp-admin panel credentials in Private Content.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    August 21, 2015 at 18:20

    Hello,

    As I see Cart page is working:
    http://storage6.static.itmages.com/i/15/0821/h_1440177569_7163826_167d2c9cb4.png
    Please clarify how we can reproduce the problem.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    August 21, 2015 at 18:17

    Hello,

    You’re welcome.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    August 21, 2015 at 18:17

    Hello,

    I’ve added this code in 8Theme Options > Typography > Custom CSS > Global Custom CSS:

    .fixNav-enabled .fixed-active .header-wrapper .menu-wrapper {
        overflow: inherit;
    }

    Clear browser cache and check menu now.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    August 21, 2015 at 18:11

    Hello @seangtc,

    Phpinfo shows that php version is 5.2:
    http://storage1.static.itmages.com/i/15/0821/h_1440177006_7272937_47b243ffbf.png
    So please ask your hosting provider to update it.

    Regards,
    Eva Kemp.

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Viewing 30 posts - 11,971 through 12,000 (of 31,382 total)
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