Forum Replies Created

Viewing 30 posts - 8,581 through 8,610 (of 31,382 total)
1 2 3 … 286 287 288 … 1,045 1,046 1,047
  • Avatar: Eva
    Eva Kemp
    Participant
    November 18, 2015 at 15:07

    Hello,

    You’re welcome.

    Regards,
    Eva Kemp.

    #100128 Copied In reply to: Question about single product page
    Avatar: Eva
    Eva Kemp
    Participant
    November 18, 2015 at 15:06

    Hello,

    Unfortunately such feature is available only for home page.
    Please take our apologies.

    Regards,
    Eva Kemp.

    #100127 Copied In reply to: Royal Header #2 issue
    Avatar: Eva
    Eva Kemp
    Participant
    November 18, 2015 at 15:05

    Hello,

    You can try one of these solutions:
    http://www.wpmayor.com/how-to-remove-the-billing-details-from-woocommerce-checkout/
    http://businessbloomer.com/woocommerce-disable-postcodezip-field-checkout-page/

    Regards,
    Eva Kemp.

    #100126 Copied In reply to: Remove Postal Code mandatory checkout field
    Avatar: Eva
    Eva Kemp
    Participant
    November 18, 2015 at 15:02

    Hello,

    You’re welcome.

    Regards,
    Eva Kemp.

    #100124 Copied In reply to: Visula Composer update
    Avatar: Eva
    Eva Kemp
    Participant
    November 18, 2015 at 15:01

    Hello,

    This is related to Woocommerce configuration and you should contact them for your query. Or you have to use some 3rd-party plugin.

    Regards,
    Eva Kemp.

    #100123 Copied In reply to: Show shipping schedule when adding to cart
    Avatar: Eva
    Eva Kemp
    Participant
    November 18, 2015 at 14:42

    Hello,

    You need contact your hosting provider and ask them to increase memory_limit value.

    Regards,
    Eva Kemp.

    #100119 Copied In reply to: Facing Error On The Website
    Avatar: Eva
    Eva Kemp
    Participant
    November 18, 2015 at 14:41

    Hello,

    Then it’s related to MailChimp plugin. Please provide us with wp-admin panel credentials to check your promo popup content.

    Regards,
    Eva Kemp.

    #100117 Copied In reply to: Spanish legislation and laws
    Avatar: Eva
    Eva Kemp
    Participant
    November 18, 2015 at 14:38

    Hello,

    You’re welcome.

    Regards,
    Eva Kemp.

    #100115 Copied In reply to: Can not do check out from My Cart page
    Avatar: Eva
    Eva Kemp
    Participant
    November 18, 2015 at 14:38

    Hello,

    Please provide us with wp-admin panel credentials in Private Content.

    Regards,
    Eva Kemp.

    #100113 Copied In reply to: My search function does not show
    Avatar: Eva
    Eva Kemp
    Participant
    November 18, 2015 at 14:28

    Hello,

    You can create a menu in Appearance > Menus and use “Custom Menu” widget in Appearance > Widgets.

    Regards,
    Eva Kemp.

    #100107 Copied In reply to: wish-list
    Avatar: Eva
    Eva Kemp
    Participant
    November 18, 2015 at 14:19

    Hello,

    Go to Theme Options > General and enable Fixed navigation.

    Regards,
    Eva Kemp.

    #100106 Copied In reply to: sticky header
    Avatar: Eva
    Eva Kemp
    Participant
    November 18, 2015 at 13:08

    Hello,

    You need delete “woocommerce” folder in the directory wp-content/themes/woopress/ and reupload it from a new theme package that you downloaded.

    Regards,
    Eva Kemp.

    #100099 Copied In reply to: Can not do check out from My Cart page
    Avatar: Eva
    Eva Kemp
    Participant
    November 18, 2015 at 13:02

    Hello,

    You need edit Woocommerce files to add that option. There is no such feature by default.

    Sorry.

    Regards,
    Eva Kemp.

    #100096 Copied In reply to: Add where did you here about us before checkout
    Avatar: Eva
    Eva Kemp
    Participant
    November 18, 2015 at 13:00

    Hello,

    You can find code here:
    https://www.8theme.com/demo/docs/woopress/#!/0_footer

    If you have difficulties we can create footer for you.
    Provide us with wp-admin panel credentials in Private Content.

    Regards,
    Eva Kemp.

    #100095 Copied In reply to: Demo Footer
    Avatar: Eva
    Eva Kemp
    Participant
    November 18, 2015 at 12:58

    Hello,

    We can’t log in with the previously provided credentials.
    Please resend them.

    Regards,
    Eva Kemp.

    #100094 Copied In reply to: Problem with registration
    Avatar: Eva
    Eva Kemp
    Participant
    November 18, 2015 at 12:53

    Hello,

    Install Woocommerce plugin and install their demo pages, then go to Theme Options > Import/Export and click the button “Install base demo content”.

    To get “SHOP BY DEPARTMENTS” section you need use “Product Category” element in Visual Composer editor on your home page, also you can install template “Sidebar boxed” in Theme Options > Import/Export and see how that element is created. The page will be imported in Pages section of wp-admin panel.

    Regards,
    Eva Kemp.

    #100091 Copied In reply to: Demo Data for WooCommerce
    Avatar: Eva
    Eva Kemp
    Participant
    November 18, 2015 at 12:48

    Hello,

    Swap feature works only on Shop page in our theme, but not on single product pages.
    Perhaps you used some plugin for it because our theme doesn’t have swap option for images in single product pages.

    Thank you.

    Regards,
    Eva Kemp.

    #100089 Copied In reply to: rollover image swap not working on single product page
    Avatar: Eva
    Eva Kemp
    Participant
    November 18, 2015 at 12:29

    Hello,

    I’ve re-activated plugins.
    Please check product category page now.

    Also please update plugins to the latest versions https://www.8theme.com/download-plugins/ .

    Regards,
    Eva Kemp.

    #100086 Copied In reply to: New products not showing on category page
    Avatar: Eva
    Eva Kemp
    Participant
    November 18, 2015 at 12:17

    Hello,

    As I see you haven’t increase memory_limit value. Please contact your hosting provider and ask them to do this, after that you’ll be able to activate the plugin.

    Thank you.

    Regards,
    Eva Kemp.

    #100081 Copied In reply to: Plugin error and a missing content
    Avatar: Eva
    Eva Kemp
    Participant
    November 18, 2015 at 11:58

    Hello,

    Please read this article:
    https://premium.wpmudev.org/blog/custom-fonts-css/
    It may be helpful.

    Regards,
    Eva Kemp.

    #100079 Copied In reply to: Fonts
    Avatar: Eva
    Eva Kemp
    Participant
    November 18, 2015 at 10:22

    Hello,

    You’re welcome.

    Regards,
    Eva Kemp.

    #100062 Copied In reply to: Gym Theme
    Avatar: Eva
    Eva Kemp
    Participant
    November 18, 2015 at 10:20

    Hello,

    Please show on screenshot what newsletter form you mean, because in your first post you didn’t include it.

    Regards,
    Eva Kemp.

    #100061 Copied In reply to: Spanish legislation and laws
    Avatar: Eva
    Eva Kemp
    Participant
    November 18, 2015 at 10:19

    Hello,

    I don’t see any issues on your site now. Please show on a screenshot.

    Thank you.

    Regards,
    Eva Kemp.

    #100060 Copied In reply to: Ultimate Social media icons on menu bar
    Avatar: Eva
    Eva Kemp
    Participant
    November 18, 2015 at 10:16

    Hello,

    Please take our apologies, but this requires additional customization which is beyond our basic support scope. If you have necessary knowledge you can edit the files yourself.

    We’ll pass this issue to our developers so they include the fix in the theme update.

    Regards,
    Eva Kemp.

    #100058 Copied In reply to: Footer on the bottom of the page
    Avatar: Eva
    Eva Kemp
    Participant
    November 18, 2015 at 10:06

    Hello,

    Please specify what IE version are you checking in?

    Regards,
    Eva Kemp.

    #100056 Copied In reply to: few strange errors in IE on PC
    Avatar: Eva
    Eva Kemp
    Participant
    November 18, 2015 at 10:05

    Hello,

    I’ve removed the code in child style.css file.
    Try to use this code in Theme Options > Custom CSS > Custom CSS for mobile:

    .products-grid .product{
width:100% !important;
}

    Regards,
    Eva Kemp.

    #100055 Copied In reply to: mobile view products 1 per row?
    Avatar: Eva
    Eva Kemp
    Participant
    November 18, 2015 at 09:59

    Hello,

    I’ve changed the code to default.

    To add Instagram icon you need edit the file wp-content/themes/royal/framework/shortcodes.php (find the section “! Share This Product”) and add this code after line 2010:

    if($instagram == 1) {
$html .= '
<li>
<a href="http://url_to_your_Instagram_page" class="'.$tooltip_class.'" title="'.__('Instagram', ET_DOMAIN).'" target="_blank">
<i class="ico-instagram"></i>
<svg width="38" height="38" xmlns="http://www.w3.org/2000/svg" class="circle">
<circle cx="19" cy="19" r="18" fill="rgba(255,255,255,0)" stroke="#000000"></circle>
</svg>
</a>
</li>
';
}

    and
    'instagram' => 1 after line 1927.

    Regards,
    Eva Kemp.

    #100054 Copied In reply to: Header Social Icons Royal
    Avatar: Eva
    Eva Kemp
    Participant
    November 18, 2015 at 09:50

    Hello,

    This issue is related to Ultimate VC Addons plugin. We contacted them and received the reply:

    We tested, at the moment – Fixed background property is creating bugs in Chrome.

    See reports here –

    http://stackoverflow.com/questions/22292357/fixed-background-image-bug-chrome-mac
    http://www.cybertechquestions.com/css-fixed-background-attachment-blinks-in-google-chrome_118396.html
    https://wordpress.org/support/topic/problem-with-fixed-backgrounds-in-chrome

    if you google “Chrome bug with fixed background” you will find many people reporting the same.

    The workaround for this is quick. Simply change fixed background to “Move with the content” (scroll) Further – you can apply parallax to it and make it even more beautiful.

    Please try the suggestion of them.

    Regards,
    Eva Kemp.

    #100053 Copied In reply to: Home images not loading
    Avatar: Eva
    Eva Kemp
    Participant
    November 18, 2015 at 09:39

    Hello,

    Please provide us with wp-admin panel credentials for the site where you have issues.

    Thank you.

    Regards,
    Eva Kemp.

    #100050 Copied In reply to: javascript not showing on pages
    Avatar: Eva
    Eva Kemp
    Participant
    November 18, 2015 at 09:37

    Hello,

    Sorry for a delay.

    The issue should be fixed now.
    Please check.

    Regards,
    Eva Kemp.

    #100047 Copied In reply to: Mobile Issues
  • 1 2 3 … 286 287 288 … 1,045 1,046 1,047
    Viewing 8,610 results - 8,581 through 8,610 (of 31,382 total)
Viewing 30 posts - 8,581 through 8,610 (of 31,382 total)
1 2 3 … 286 287 288 … 1,045 1,046 1,047

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