Hello,
We’re glad you’ve found the solution.
Have a nice day.
Regards,
Eva Kemp.
Hello,
We’re glad you’ve found the solution.
Have a nice day.
Regards,
Eva Kemp.
Hello,
There is error in WPML settings:
http://storage8.static.itmages.com/i/15/1204/h_1449218548_3659165_a260860b11.png
Please fix it.
Regards,
Eva Kemp.
Hello,
I’ve temporarily disabled WPML plugins and set posts page in Settings > Reading and activated the plugins again.
Please check the page now.
Regards,
Eva Kemp.
Hello,
Go to Theme Options > Shop > Checkout page > “Default” or “Quick Checkout”.
Concerning the product image please refer to this article:
http://stanhub.com/woocommerce-how-to-show-product-image-on-checkout-page/
Regards,
Eva Kemp.
Hello,
I’ve checked cart widget in English and it’s shown correctly:
http://storage8.static.itmages.com/i/15/1203/h_1449171405_3992956_f02d0fb226.png
I’ve re-scanned strings in WPML > Theme and Plugins Localization and as I see not all strings are translated to Spanish in WPML > String Translation, for example:
http://storage3.static.itmages.com/i/15/1203/h_1449171460_1293873_eab28599cd.png
Please check it.
Regards,
Eva Kemp.
Hello,
You gave us access only for “My Account” page. Please give us full permissions to be able to view all settings in the dashboard.
Thank you.
Regards,
Eva Kemp.
Hello,
Please take our apologies, but we don’t guarantee full compatibility of 3rd-party plugins with the theme. You can try to use other plugin for subscription.
Regards,
Eva Kemp.
Hello,
Please add this code in custom.css file:
.languages-area #lang_sel_list ul li a {
color: white !important;
}
#lang_sel_list a.lang_sel_sel {
color: #F00 !important;
}
To remove the line add this css code:
#lang_sel_list ul {
border-top: none !important;
}
Regards,
Eva Kemp.
Hello,
Please add this code in custom.css file:
.account-separator {
display: none;
}
How to create custom.css you can watch in this tutorial (it’s for Legenda theme but the process is the same).
Regards,
Eva Kemp.
Hello,
You’re welcome.
Regards,
Eva Kemp.
Hello,
I’ve added this code in functions.php file:
foreach ( array( 'pre_term_description' ) as $filter ) {
remove_filter( $filter, 'wp_filter_kses' );
}
foreach ( array( 'term_description' ) as $filter ) {
remove_filter( $filter, 'wp_kses_data' );
}
Now you can add html tags to product category description.
Also I’ve added </br> and <hr> tags for “Custom” category.
Please check it.
Sorry, but I don’t know what text editor you use to edit portfolio.php file. Perhaps strings number is disabled in the settings of the editor. As an alternative you can just count strings from 1 to 43.
Regards,
Eva Kemp.
Hello,
As I see breadcrumbs section has the color that you set in Theme Options:
http://storage1.static.itmages.com/i/15/1203/h_1449163430_7970607_b677132908.png
http://storage3.static.itmages.com/i/15/1203/h_1449163481_7158325_56dcfbe061.png
Clear browser cache and check.
Regards,
Eva Kemp.
Hello,
You’re welcome.
Regards,
Eva Kemp.
Hello,
If you don’t need this plugin you can disable it.
Regards,
Eva Kemp.
Hello,
1. You don’t need to changes anything in .po files.
You need edit the file header.php (lines 146-149) and write the links to your translated pages.
2. Add this code in custom.css file:
.top-bar .languages-area .links li a {
color: white;
}
Sorry, but there are no classes “current” or “select” for default top bar links.
Regards,
Eva Kemp.
Hello,
I’ve edited the code:
@media (min-width: 767px){
.banner-inner {
display: block !important;
top: 50% !important;
width: 100% !important;
position: absolute !important;
margin-top: -70px !important;
}
}
and added this code in child style.css for posts blocks:
.vc_custom_1449052172843 {
height: 200px;
}
Please check your site now.
Regards,
Eva Kemp.
Hello,
The problem is caused by “MailChimp for WordPress” plugin.
Please disable it and check single product pages.
Regards,
Eva Kemp.
Hello,
As I see now you added other links http://storage1.static.itmages.com/i/15/1203/h_1449161618_8011648_880a6f2991.png . Do you want to keep them or use WPML icons?
Regards,
Eva Kemp.
Hello,
There is no slider shortcode for best-selling products.
As you can see in our documentation https://www.8theme.com/demo/docs/blanco/#!/blanco_shortcodes the shortcodes for slider are:
[etheme_featured] and [etheme_new title=""]
In this case you have to mark products as featured and new accordingly.
Regards,
Eva Kemp.
Hello,
We need FTP credentials too.
Please provide us with them.
Thank you.
Regards,
Eva Kemp.
Hello,
Please provide us with FTP and wp-admin panel credentials in Private Content.
Regards,
Eva Kemp.
Hello,
You should delete attributes for each variable product in wp-admin panel > Products > edit a product > Attributes section (where you added them).
Regards,
Eva Kemp.
Hello,
What error are you getting?
Please provide us with FTP and wp-admin panel credentials in Private Content.
Regards,
Eva Kemp.
Hello,
I’ve checked the pages in Chrome browser and haven’t seen any issues:
http://storage3.static.itmages.com/i/15/1203/h_1449152701_1922539_bb920ba07e.png
Also please refer to these articles:
http://www.ghacks.net/2013/05/23/how-to-fix-google-chromes-aw-snap-error-message-when-loading-websites/
https://support.google.com/chrome/answer/95669?hl=en
http://support.gliffy.com/entries/96400607–Aw-Snap-errors-in-the-Chrome-browser
Regards,
Eva Kemp.
Hello,
This is the option on Ultimate VC Addons plugin, not the theme.
Regards,
Eva Kemp.
Hello,
Go to Theme Options > Single Product Page > Enable slider for gallery images > On.
Regards,
Eva Kemp.
Hello,
Unfortunately we don’t have translation files for Woopress theme and there is no possibility to import all demo pages, there are only part of them that are included in demo content.
Other pages are created just to show possibilities of the theme and the plugins included in the package.
Please take our apologies.
Regards,
Eva Kemp.
Hello,
Please describe what the problem is with css animation and show a direct page.
How to create mega menu is written in the documentation:
https://www.8theme.com/demo/docs/royal/#!/primary_menu
Regards,
Eva Kemp.
Hello,
To make carousel working you need add elements one after the other like this:
http://storage9.static.itmages.com/i/15/1203/h_1449144999_2065126_498066f26a.png
One element should have one product.
Please try it.
Regards,
Eva Kemp.
Hello,
Please update the theme to the latest version and Woocommerce as well.
Before update delete “woocommerce” folder in the directory wp-content/themes/royal/ and it’ll be reuploaded from a new theme package.
Also update all required plugins https://www.8theme.com/download-plugins/ .
Don’t forget to create back up of your files and database before starting update process!
(it’s for Legenda theme but the process is the same).
Regards,
Eva Kemp.