Forum Replies Created

Viewing 30 posts - 7,891 through 7,920 (of 31,382 total)
  • Avatar: Eva
    Eva Kemp
    Participant
    December 10, 2015 at 20:35

    Hello,

    Your site is under construction.
    Please provide us with wp-admin panel credentials in Private Content.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    December 10, 2015 at 20:27

    Hello,

    If you don’t want to use slider on front page but display only one image you need use Single Image element or Banner element in Visual Composer editor.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    December 10, 2015 at 20:24

    Hello,

    The text is added in wp-admin panel > Static Blocks > “Footer small” block. Please check it.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    December 10, 2015 at 20:20

    Hello,

    You can download plugins at this link https://www.8theme.com/download-plugins/ and upload the extracted folder in wp-content/plugins directory via FTP.
    You just need to overwrite the existing plugins folders.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    December 10, 2015 at 18:10

    Hello,

    We only guarantee compatibility of Woocommerce plugin with the theme.
    Please take our apologies but you have to use 3rd-party plugin on your own as we didn’t test it.

    Thank you for understanding.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    December 10, 2015 at 18:07

    Hello,

    Please pay attention to the description of the theme version:
    http://themeforest.net/item/royal-multipurpose-wordpress-theme/8611976
    The files were removed:
    DELETED : royal/woocommerce/order/order-details.php
    DELETED : royal/woocommerce/myaccount/my-orders.php

    You must delete them in your wp-content/themes/royal/woocommerce directory. After that check “My Account” page.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    December 10, 2015 at 18:02

    Hello,

    That word is your translation http://storage4.static.itmages.com/i/15/1210/h_1449767051_9217476_1b4f030772.png present in the file wp-content/languages/plugins/woocommerce-es_ES.po. Please check it.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    December 10, 2015 at 17:59

    Hello,

    The issue with templates installation will be fixed in the nearest update.
    I’ve just installed demo content and FullWidth template.
    Please check your site now.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    December 10, 2015 at 17:34

    Hello,

    You’re welcome.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    December 10, 2015 at 17:33

    Hello,

    You can change it in translation file where you translated the button text.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    December 10, 2015 at 17:32

    Hello,

    Please show a page where you see that word.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    December 10, 2015 at 16:10

    Hello,

    I’ve added this code in child style.css:

    @media (max-width: 480px) {
    .banner1 .banner-inner, .banner3 .banner-inner {
        margin-top: 39% !important;
    }
    .banner2 .banner-inner {
        margin-top: 8% !important;
    }}

    Please check site on mobile now.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    December 10, 2015 at 15:11

    Hello,

    1. Please update the theme to the latest version and Woocommerce as well.
    Before update delete “woocommerce” folder in the directory wp-content/themes/legenda/ and it’ll be reuploaded from a new theme package.
    Also update all required plugins https://www.8theme.com/download-plugins/ .

    Don’t forget to create back up of your files and database before starting update process!

    2. Border style was added in the column settings:
    http://storage2.static.itmages.com/i/15/1210/h_1449756654_3837891_ace12aa851.png
    I’ve removed it.
    Please check the page now.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    December 10, 2015 at 14:27

    Hello,

    Are you checking on mobile device or resizing browser window?
    Please check on mobiles.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    December 10, 2015 at 14:26

    Hello,

    I see 4 products per row as you set in Theme Options > E-Commerce > Products Page Layout:
    http://storage7.static.itmages.com/i/15/1210/h_1449753568_1809703_688117058a.png

    Please specify how we can replicate the issue.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    December 10, 2015 at 14:13

    Hello,

    Please update the theme to the latest version 1.4.
    Also update all required plugins https://www.8theme.com/download-plugins/ .

    Don’t forget to create back up of your files and database before starting update process!


    (it’s for Legenda theme but the process is the same).

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    December 10, 2015 at 14:08

    Hello,

    You’re welcome.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    December 10, 2015 at 14:05

    Hello,

    Please read here how to add “Read more” button:
    https://www.8theme.com/blog/using-read-more-button-on-wordpress-blog/

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    December 10, 2015 at 14:03

    Hello,

    Please update the theme to the latest version and Woocommerce as well.
    Before update delete “woocommerce” folder in the directory wp-content/themes/royal/ and it’ll be reuploaded from a new theme package.
    Also update all required plugins https://www.8theme.com/download-plugins/ .

    Don’t forget to create back up of your files and database before starting update process!


    (it’s for Legenda theme but the process is the same).

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    December 10, 2015 at 13:53

    Hello,

    We’ve also disabled responsive in Visual Composer settings https://gyazo.com/cac817720819bdc4cf92d0717dc41e05 .
    Please check your site in mobile device now.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    December 10, 2015 at 13:02

    Hello,

    Go to Woocommerce > Settings > Products > Display and set images sizes as described in the documentation:
    https://www.8theme.com/demo/docs/royal/#!/woocommerce
    Then regenerate thumbnails with this plugin http://wordpress.org/plugins/regenerate-thumbnails/ .

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    December 10, 2015 at 13:01

    Hello,

    You’re welcome.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    December 10, 2015 at 12:59

    Hello,

    Remove Post Grid element from your Blog page (it should be empty).
    Go to wp-admin panel > Reading and set Blog page as posts page.
    Then in Theme Options > Blog Layout select “Grid” layout.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    December 10, 2015 at 10:40

    Hello,

    Please provide us with FTP and wp-admin panel credentials in Private Content.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    December 10, 2015 at 10:39

    Hello,

    As I see Quick View window has option to choose variations:
    http://storage1.static.itmages.com/i/15/1210/h_1449740251_1427158_e3a93edac8.png

    To remove “Select Options” button use this code in Global Custom CSS:

    .btn.border-grey.product_type_variable {
        display: none;
    }

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    December 10, 2015 at 10:34

    Hello,

    You don’t have to buy the theme again. You just need to log in to ThemeForest account with your Envato credentials.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    December 10, 2015 at 10:07

    Hello,

    Try to add this code in Custom CSS for desktop:

    .footer-product span, .footer-product a {
      font-size: 8.5px;
    }

    Delete this code:

    .footer-product {
        transform: translateY(50px);
        height: 50px;
    }

    and put the following code back in Custom CSS for desktop:

    .products-page-cats {
        height: 50px;
    }
     .product-title {
        height: 30px;
    }

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    December 10, 2015 at 09:55

    Hello,

    You’re welcome.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    December 10, 2015 at 09:54

    Hello,

    You can upload breadcrumbs background image in Theme Options > Color Scheme > Breadcrumbs background and set “With background” option in Theme Options > Header > Breadcrumbs Style.

    To hide page titles and breadcrumbs use this code in Global Custom CSS:

    .page-heading a, .page-heading .woocommerce-breadcrumb, .page-heading .title {
       display: none;
    }

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    December 10, 2015 at 09:41

    Hello,

    I’ve disabled the option “Show Page Heading” in “Shop” page editor in “Page Layout” box on right side.
    Please check it now.

    Regards,
    Eva Kemp.

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Viewing 30 posts - 7,891 through 7,920 (of 31,382 total)
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