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Language of WordPress and WooCommerce invoices won't change

This topic has 6 replies, 2 voices, and was last updated 8 years, 4 months ago ago by Eva Kemp

amarex

Member

December 10, 2015 at 10:18

Hi,

1) The language of our WordPress installation is not changing. If we update the theme with the newest WordPress version, the language is still not changing to NL.
2) And how to solve the next problem: (http://postimg.org/image/y5bjhouqf/). Language also not changing to NL, also not via Loco Translate…

Kind regards,

Jos

#103715 Copied

5 Answers

Eva Kemp

Support staff

December 10, 2015 at 10:40

Hello,

Please provide us with FTP and wp-admin panel credentials in Private Content.

Regards,
Eva Kemp.

#103721 Copied

amarex

Member

December 10, 2015 at 11:33

Here is all the info.

Please, contact administrator
for this information.

#103732 Copied

Eva Kemp

Support staff

December 10, 2015 at 14:03

Hello,

Please update the theme to the latest version and Woocommerce as well.
Before update delete “woocommerce” folder in the directory wp-content/themes/royal/ and it’ll be reuploaded from a new theme package.
Also update all required plugins https://www.8theme.com/download-plugins/ .

Don’t forget to create back up of your files and database before starting update process!

(it’s for Legenda theme but the process is the same).

Regards,
Eva Kemp.

#103758 Copied

amarex

Member

December 28, 2015 at 12:29

Hello,

It’s still not working… Could you please help me? My customers are mad because the invoices are not in their language…

#105987 Copied

Eva Kemp

Support staff

December 29, 2015 at 12:28

Hello,

As I see you haven’t updated the plugins and the theme.
Please update the theme to 2.5.2 version.
Plugins can be downloaded at this link https://www.8theme.com/download-plugins/ .

Regards,
Eva Kemp.

#106151 Copied
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