Forum Replies Created

Viewing 30 posts - 5,701 through 5,730 (of 31,382 total)
1 2 3 … 190 191 192 … 1,045 1,046 1,047
  • Avatar: Eva
    Eva Kemp
    Participant
    February 25, 2016 at 17:40

    Hello,

    You’re using 3rd-party plugin to add shortcode with video. We don’t provide support for 3rd-party plugins.
    Try to embed Youtube video using default method as described here:
    http://www.htmlgoodies.com/tutorials/web_graphics/article.php/3480061/How-To-Add-a-YouTube-Video-to-Your-Web-Site.htm

    Regards,
    Eva Kemp.

    #114912 Copied In reply to: issue with tabs on page simgle product page
    Avatar: Eva
    Eva Kemp
    Participant
    February 25, 2016 at 17:31

    Hello,

    You’re using old theme version.
    Please update the theme to the latest version.
    Before update delete “woocommerce” folder in the directory wp-content/themes/classico/ and it’ll be reuploaded from a new theme package.
    Also update all required plugins https://www.8theme.com/download-plugins/ .

    Don’t forget to create back up of your files and database before starting update process!


    (it’s for Legenda theme but the process is the same).

    Regards,
    Eva Kemp.

    #114911 Copied In reply to: There's a problem with related product and footer in single product page.
    Avatar: Eva
    Eva Kemp
    Participant
    February 25, 2016 at 16:54

    Hello,

    You’re welcome.

    Regards,
    Eva Kemp.

    #114902 Copied In reply to: Single product navigation button
    Avatar: Eva
    Eva Kemp
    Participant
    February 25, 2016 at 16:34

    Hello,

    1. Please describe the issue with more details and show us the link of your page where you have the problem.

    2. Unfortunately there is no such feature. Sorry.

    Regards,
    Eva Kemp.

    #114898 Copied In reply to: Choser Filters CSS error and sidebars per category
    Avatar: Eva
    Eva Kemp
    Participant
    February 25, 2016 at 16:09

    Hello,

    As you’re using 3rd-party plugin it requires additional customization in the theme files to implement mobile menu of VC Mega Menu plugin.
    This is not for free and if you’re agree you can contact on this form https://www.8theme.com/contact-us/ for further information.

    Regards,
    Eva Kemp.

    #114893 Copied In reply to: Menu Navigation css styling conflicts with VC Mega menu
    Avatar: Eva
    Eva Kemp
    Participant
    February 25, 2016 at 16:05

    Hello,

    This is related to the plugin woocommerce-colororimage-variation-select. You need translate default.po file in the plugin directory wp-content/plugins/woocommerce-colororimage-variation-select/languages.

    Regards,
    Eva Kemp.

    #114891 Copied In reply to: Translation of Clear – reset variations
    Avatar: Eva
    Eva Kemp
    Participant
    February 25, 2016 at 16:00

    Hello,

    If you want to remove arrows in images slider add this code in custom.css file:

    .flex-direction-nav {
     display: none;
}

    Arrows for related products will be visible.

    Regards,
    Eva Kemp.

    #114890 Copied In reply to: Single product navigation button
    Avatar: Eva
    Eva Kemp
    Participant
    February 25, 2016 at 15:55

    Hello,

    Is your issue resolved now?

    Regards,
    Eva Kemp.

    #114888 Copied In reply to: Provide excerpt
    Avatar: Eva
    Eva Kemp
    Participant
    February 25, 2016 at 15:49

    Hello,

    This is not a bug, it’s just hidden.
    To make it shown add this code in Theme Options > Custom CSS > Custom CSS for mobile:

    .banner .banner-content p {
    display: block;
}

    Regards,
    Eva Kemp.

    #114885 Copied In reply to: Bug on mobile for "Bags" demo
    Avatar: Eva
    Eva Kemp
    Participant
    February 25, 2016 at 14:36

    Hello,

    Please update the theme to the latest version and Woocommerce as well.
    Before update delete “woocommerce” folder in the directory wp-content/themes/woopress/ and it’ll be reuploaded from a new theme package.
    Also update all required plugins https://www.8theme.com/download-plugins/ .

    Don’t forget to create back up of your files and database before starting update process!


    (it’s for Legenda theme but the process is the same).

    Regards,
    Eva Kemp.

    #114868 Copied In reply to: Products slider on products page not working
    Avatar: Eva
    Eva Kemp
    Participant
    February 25, 2016 at 14:35

    Hello,

    I’ve changed the code in Custom CSS for dekstop to:

    #etheme-popup pre {
    white-space: nowrap;
    height: 500px;
    overflow: hidden !important;
}

    Clear browser cache and check popup window.

    Regards,
    Eva Kemp.

    #114867 Copied In reply to: Formatting of Promo Popup
    Avatar: Eva
    Eva Kemp
    Participant
    February 25, 2016 at 14:26

    Hello,

    You can add excerpt in post editor http://storage3.static.itmages.com/i/16/0225/h_1456406724_7729280_b17f061c4a.png , you can enable it in Screen Options at the top:
    http://storage6.static.itmages.com/i/16/0225/h_1456406815_9893991_c89ace2574.png

    Regards,
    Eva Kemp.

    #114856 Copied In reply to: Provide excerpt
    Avatar: Eva
    Eva Kemp
    Participant
    February 25, 2016 at 12:54

    Hello,

    I’ve reuploaded theme files.
    Clear browser cache and check dashboard now.

    Regards,
    Eva Kemp.

    #114820 Copied In reply to: Theme Option
    Avatar: Eva
    Eva Kemp
    Participant
    February 25, 2016 at 12:40

    Hello,

    2. The problem may be caused by your cache plugin. Disable it and clear browser cache, also clear cache folder via FTP in wp-content directory.
    Also you can set Visibility to “Private”:http://storage4.static.itmages.com/i/16/0225/h_1456400392_4917885_1b63d1cc97.png
    Please try it.

    Regards,
    Eva Kemp.

    #114818 Copied In reply to: Wpml currencies background color
    Avatar: Eva
    Eva Kemp
    Participant
    February 25, 2016 at 12:11

    Hello,

    You need add shortcode in Appearance > Widgets > Left Side top bar area in Text widget.

    Regards,
    Eva Kemp.

    #114811 Copied In reply to: Currency Switcher on Header
    Avatar: Eva
    Eva Kemp
    Participant
    February 25, 2016 at 12:09

    Hello,

    1. You need edit the file wp-content/themes/woopress/woocommerce/content-single-product.php in line 107.

    2. Please show a direct page where hidden products are shown and provide wp-admin panel credentials in Private Content.

    Regards,
    Eva Kemp.

    #114809 Copied In reply to: Wpml currencies background color
    Avatar: Eva
    Eva Kemp
    Participant
    February 25, 2016 at 12:06

    Hello,

    As I see mobile menu is working fine:
    http://storage4.static.itmages.com/i/16/0225/h_1456398338_1807288_ba667a2833.png

    Please specify what exactly you want to fix. Show a screenshot for better understanding.

    Thank you.
    Regards,
    Eva Kemp.

    #114807 Copied In reply to: Menu Navigation css styling conflicts with VC Mega menu
    Avatar: Eva
    Eva Kemp
    Participant
    February 25, 2016 at 11:57

    Hello,

    That code removes horizontal scroll on mobile.
    Try to add it yourself and check.

    Regards,
    Eva Kemp.

    #114803 Copied In reply to: Re-sizing featured images?
    Avatar: Eva
    Eva Kemp
    Participant
    February 25, 2016 at 11:55

    Hello,

    Please refer to this article:
    https://www.8theme.com/blog/using-read-more-button-on-wordpress-blog/

    Regards,
    Eva Kemp.

    #114802 Copied In reply to: Provide excerpt
    Avatar: Eva
    Eva Kemp
    Participant
    February 25, 2016 at 11:55

    Hello,

    When I’m trying to access wp-login page I’m redirected to home page back.
    Please give correct url to wp-admin panel.

    Thank you.
    Regards,
    Eva Kemp.

    #114801 Copied In reply to: Theme Option
    Avatar: Eva
    Eva Kemp
    Participant
    February 25, 2016 at 11:46

    Hello,

    As I see the code is removed now.
    I added it in product editor page:
    http://storage7.static.itmages.com/i/16/0225/h_1456397162_8982707_56a8aea090.png

    Please take our apologies but we don’t provide support for 3rd-party plugins.
    Thank you for understanding.

    Regards,
    Eva Kemp.

    #114797 Copied In reply to: Re-sizing featured images?
    Avatar: Eva
    Eva Kemp
    Participant
    February 25, 2016 at 11:34

    Hello,

    The problem is related to your WooSwipe gallery plugin.
    Disable it and check single product page after that.
    If you still want to use you need contact the plugin authors regarding your issue.

    Regards,
    Eva Kemp.

    #114793 Copied In reply to: Re-sizing featured images?
    Avatar: Eva
    Eva Kemp
    Participant
    February 25, 2016 at 11:13

    Hello,

    You’re welcome.

    Regards,
    Eva Kemp.

    #114787 Copied In reply to: Whats App in the Left Footer
    Avatar: Eva
    Eva Kemp
    Participant
    February 25, 2016 at 11:04

    Hello,

    Do you want to implement Whats App messenger?
    If so, there is no such possibility. Sorry.

    Regards,
    Eva Kemp.

    #114783 Copied In reply to: Whats App in the Left Footer
    Avatar: Eva
    Eva Kemp
    Participant
    February 25, 2016 at 10:49

    Hello,

    The reason is your domain name is too long. Try to set font size to 14px. It should be displayed properly.

    Regards,
    Eva Kemp.

    #114780 Copied In reply to: Facebook Links
    Avatar: Eva
    Eva Kemp
    Participant
    February 25, 2016 at 10:42

    Hello,

    I’ve set to hide chat box in wp-admin panel > Live Chat > Options > General > Display on homepage?.
    Please check home page now.

    Regards,
    Eva Kemp.

    #114777 Copied In reply to: Can't hide Chat Box
    Avatar: Eva
    Eva Kemp
    Participant
    February 25, 2016 at 10:37

    Hello,

    Please use this code in Theme Options > Custom CSS > Global Custom CSS:

    .wcml-active-currency {
    background-color: transparent;
}

    Regards,
    Eva Kemp.

    #114776 Copied In reply to: Wpml currencies background color
    Avatar: Eva
    Eva Kemp
    Participant
    February 25, 2016 at 10:35

    Hello,

    1./2. Please add this code in Theme Options > Custom CSS > Global Custom CSS:

    .page-content {
    margin-top: 0px;
}

    3. I’ve added margin-top value -35px for the map row in the row settings. Also I’ve changed map width in the Google Map settings element in Map Width Override section.
    Check it now.

    4. You can hide that bar using this css code:

    .header-type-17 .header-top {
    display: none;
}

    5. This file will be saved after update.

    Regards,
    Eva Kemp.

    #114775 Copied In reply to: WooPress Flowers template and other style questions
    Avatar: Eva
    Eva Kemp
    Participant
    February 25, 2016 at 09:56

    Hello,

    You’re welcome.

    Regards,
    Eva Kemp.

    #114769 Copied In reply to: 404 error
    Avatar: Eva
    Eva Kemp
    Participant
    February 25, 2016 at 09:33

    Hello,

    You’re welcome.

    Regards,
    Eva Kemp.

    #114763 Copied In reply to: Set background at the side of each page.
  • 1 2 3 … 190 191 192 … 1,045 1,046 1,047
    Viewing 5,730 results - 5,701 through 5,730 (of 31,382 total)
Viewing 30 posts - 5,701 through 5,730 (of 31,382 total)
1 2 3 … 190 191 192 … 1,045 1,046 1,047

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