Issue with tabs on page simgle product page

This topic has 22 replies, 3 voices, and was last updated 8 years, 2 months ago ago by Eva Kemp

  • Avatar: PESCAMAR SADA
    PESCAMAR SADA
    Participant
    February 25, 2016 at 10:43

    Hi , I have updated the template and am not able to activate the tabs on the page SINGLE PRODUCT PAGE.
    If possible , the description tab I would not want to appear .

    Thank you.

    Please, contact administrator
    for this information.
    21 Answers
    Avatar: Robert Hall
    Robert Hall
    Support staff
    February 25, 2016 at 11:01

    Hello,

    Please try to disable third-party plugins one by one and check it, one of them caused issue.

    Regards,
    Robert Hall

    Avatar: PESCAMAR SADA
    PESCAMAR SADA
    Participant
    February 25, 2016 at 11:52

    Ok , I solved the problem , now I need to hide the tab description only. Thanks

    Avatar: Robert Hall
    Robert Hall
    Support staff
    February 25, 2016 at 12:02

    Please read more here:
    https://docs.woothemes.com/document/editing-product-data-tabs/

    Regards,
    Robert Hall

    Avatar: PESCAMAR SADA
    PESCAMAR SADA
    Participant
    February 25, 2016 at 12:28

    Add this code:

    add_filter( 'woocommerce_product_tabs', 'woo_rename_tabs', 98 );
    function woo_rename_tabs( $tabs ) {
    
    	$tabs['description']['title'] = __( 'More Information' );		// Rename the description tab
    	
    
    	return $tabs;
    
    }

    The tab disappears , but the other two stop working.
    See example :

    SEE PROBLEM

    They have gone item pictures , I need urgent solution because the web is ON- LINE

    Thanks

    Avatar: PESCAMAR SADA
    PESCAMAR SADA
    Participant
    February 25, 2016 at 13:30

    Please , I need an answer . a time that I have this problem now and have not answered me . Thank you.

    Avatar: Robert Hall
    Robert Hall
    Support staff
    February 25, 2016 at 13:48

    There is the same problem with plugins. Try to disable them and check tabs.

    Regards,
    Robert Hall

    Avatar: PESCAMAR SADA
    PESCAMAR SADA
    Participant
    February 25, 2016 at 15:12

    the pluggins are the same as before, which no charge is the product photo , that’s the problem in single product page. Thanks

    Avatar: PESCAMAR SADA
    PESCAMAR SADA
    Participant
    February 25, 2016 at 15:22

    I have corrected the problem of pictures, thank you. What it is your explanation is solved Hide description tab as the hidden but that code does not work the other

    Avatar: Robert Hall
    Robert Hall
    Support staff
    February 25, 2016 at 15:42

    I’ve just added this code in function.php file and it’s working fine.

    add_filter( 'woocommerce_product_tabs', 'woo_remove_product_tabs', 98 );
    
    function woo_remove_product_tabs( $tabs ) {
    
        unset( $tabs['description'] );      	// Remove the description tab
    
        return $tabs;
    
    }

    We recommend you to make these changes in the Child Theme.
    Also please read this article about Child Theme:
    https://support.woothemes.com/hc/en-us/articles/203105897-How-to-set-up-and-use-a-child-theme

    Regards,
    Robert Hall

    Avatar: PESCAMAR SADA
    PESCAMAR SADA
    Participant
    February 25, 2016 at 16:38

    It is working perfectly . One last question: How I can turn comments on all items at once SINGLE PRODUCT PAGE? Thanks. Great service

    Avatar: Robert Hall
    Robert Hall
    Support staff
    February 25, 2016 at 17:05

    Sorry, but we don’t have such feature in our theme.
    You can do this separately for each product in Product Setting->Advanced->Reviews.

    Regards,
    Robert Hall

    Avatar: PESCAMAR SADA
    PESCAMAR SADA
    Participant
    February 25, 2016 at 17:31

    Ok.
    One last question for today is very strange :
    I’ve embedded a YouTube video in the description of an item and its tab , works perfectly on mobile, in Chrome , Mozilla and Edge is not
    Can we fix it? Thank you.

    This is the link:

    Avatar: Eva
    Eva Kemp
    Support staff
    February 25, 2016 at 17:40

    Hello,

    You’re using 3rd-party plugin to add shortcode with video. We don’t provide support for 3rd-party plugins.
    Try to embed Youtube video using default method as described here:
    http://www.htmlgoodies.com/tutorials/web_graphics/article.php/3480061/How-To-Add-a-YouTube-Video-to-Your-Web-Site.htm

    Regards,
    Eva Kemp.

    Avatar: PESCAMAR SADA
    PESCAMAR SADA
    Participant
    February 25, 2016 at 18:23

    Excellent. Thanks Eva & Robert.

    Avatar: PESCAMAR SADA
    PESCAMAR SADA
    Participant
    February 25, 2016 at 18:54

    I have to reorder the tabs , and how to do it

    
    add_filter( 'woocommerce_product_tabs', 'woo_reorder_tabs', 98 );
    function woo_reorder_tabs( $tabs ) {
    
    	$tabs['reviews']['priority'] = 5;			// Reviews first
    	$tabs['description']['priority'] = 10;			// Description second
    	$tabs['additional_information']['priority'] = 15;	// Additional information third
    
    	return $tabs;
    }

    The problem is not as it is called the custom tab I created in the article to give you an order number Can you help me? Thank you.

    Avatar: PESCAMAR SADA
    PESCAMAR SADA
    Participant
    February 26, 2016 at 09:34

    Please , Can you help me and tell me what the name of the custom tab that can be created on the articles page ? I need to put it first . Thank you. It is not a criticism, but my message takes 14 hours and have answered many others who got later.

    Avatar: Eva
    Eva Kemp
    Support staff
    February 26, 2016 at 09:36

    Hello,

    We can only make our custom tab to be the first in the order.
    Do you agree with it?

    Regards,
    Eva Kemp.

    Avatar: PESCAMAR SADA
    PESCAMAR SADA
    Participant
    February 26, 2016 at 10:06

    Would in all products? If so , then perfect , because it is to put videos of each .

    Avatar: PESCAMAR SADA
    PESCAMAR SADA
    Participant
    February 26, 2016 at 10:08

    Would that make a tab for each item ? Where the edit it to put the link to the video? thanks Eva

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