Forum Replies Created

Viewing 30 posts - 5,521 through 5,550 (of 31,382 total)
  • Avatar: Eva
    Eva Kemp
    Participant
    March 14, 2016 at 12:36

    Hello,

    You’re welcome.
    I didn’t see any problem. I just reuploaded plugin folder via FTP and activated it in wp-admin panel.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    March 14, 2016 at 12:34

    Hello,

    We’ve forwarded your fix to the developers.
    Thank you for letting us know.
    We’ll take this into account.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    March 14, 2016 at 12:28

    Hello,

    Please provide us with WP admin panel credentials in Private Content.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    March 14, 2016 at 12:16

    Hello,

    1. Please clarify your issue. It’s unclear what problem you have.

    2./4. Try to clear cache in browser and on your server and disable cache plugin. After that check cart popup.

    3. I’ve checked Cart page and don’t see any issues with the button “Apply Coupon” http://storage4.static.itmages.com/i/16/0314/h_1457954129_2427721_74ae527362.png .
    Please specify with more details.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    March 14, 2016 at 11:26

    Hello,

    You’re welcome.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    March 14, 2016 at 11:21

    Hello,

    Are your first 2 queries resolved?

    In the product categories slider, how can I select only few categories which I want to be displayed.

    Unfortunately there is no such option. You may try to use WooProduct Categories element in this case.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    March 14, 2016 at 11:14

    Hello,

    To add Instagram icon you need add this code after line 2011 in the file wp-content/themes/royal/framework/shortcodes.php:

    if($instagram == 1) {
    $html .= '
    <li>
    <a href="http://url_to_your_Instagram_page" class="'.$tooltip_class.'" title="'.__('Instagram', ET_DOMAIN).'" target="_blank">
    <i class="ico-instagram"></i>
    <svg width="38" height="38" xmlns="http://www.w3.org/2000/svg" class="circle">
    <circle cx="19" cy="19" r="18" fill="rgba(255,255,255,0)" stroke="#000000"></circle>
    </svg>
    </a>
    </li>
    ';
    }

    and

    'instagram' => 1, after line 1927.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    March 14, 2016 at 11:10

    Hello,

    You can rename “Newsletter” word in the file wp-content/themes/royal/framework/theme-functions.php (line 928).

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    March 14, 2016 at 11:08

    Hello,

    The code is in style.css file:

    @font-face {
      font-family: 'Bodoni_Regular';
      src: url("fonts/bodoni/bod-r.ttf") format('truetype');
      font-weight: normal;
      font-style: normal;
    }
    @font-face {
      font-family: 'Bodoni_Italic';
      src: url("fonts/bodoni/bod-i.ttf") format('truetype');
      font-weight: normal;
      font-style: normal;
    }
    @font-face {
      font-family: 'Bodoni_Bold';
      src: url("fonts/bodoni/bod-b.ttf") format('truetype');
      font-weight: normal;
      font-style: normal;
    }

    but you need add your own code to custom.css file or in Theme Options > Custom CSS > Global Custom CSS section as if you edit original style.css all your changes will be lost after theme update.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    March 14, 2016 at 11:04

    Hello,

    1. Please add this code in Theme Options > Custom CSS > Global Custom CSS:

    .header-type-7 .header .tbs span, .shopping-cart-widget {
       border: none !important;
    }
    .header-type-7 .header .tbs span::before {
        content: none;
    }

    2. Go to Theme Options > Header > Enable top bar > Off.

    3. Use this code in Global Custom CSS:

    .header-type-7 .menu-wrapper .menu-main-container > ul > li > a {
        border-left: none !important;
    }
    .header-type-7 .menu-wrapper .menu-main-container > ul > li:last-child > a {
        border-right: none !important;
    }

    4. Use this css code:

    .menu > li > a:hover {
       color: #6e86a1 !important;
    }

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    March 14, 2016 at 10:57

    Hello,

    You’re welcome.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    March 14, 2016 at 10:57

    Hello,

    You can change that text in the Woocommerce file wp-content/plugins/woocommerce/templates/checkout/terms.php (line 16).

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    March 14, 2016 at 10:52

    Hello,

    Yes, please provide us with wp-admin panel credentials in private content.

    Thank you.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    March 14, 2016 at 10:45

    Hello,

    Please check your site on real mobile devices, not on simulators.
    Let us know the result.

    Thank you.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    March 14, 2016 at 10:42

    Hello,

    Sorry for a long delay.
    The problem was caused by incorrect shortcode on your page http://prntscr.com/af18tj . It has been fixed and now product can be added to cart. Clear browser cache and check.
    Also if you want to use “Woo” elements in Visual Composer editor we recommend to disable our option “Ajax “Add To Cart”” in Theme Options > Single Product Page.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    March 14, 2016 at 09:56

    Hello,

    Try to set images as described in the documentation https://www.8theme.com/demo/docs/royal/#!/woocommerce in Woocommerce > Settings > Products > Display, and then regenerate thumbnails with the plugin http://wordpress.org/plugins/regenerate-thumbnails/ .

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    March 14, 2016 at 09:44

    Hello,

    Could you please specify what mobile device you’re checking in to compare it on our side?

    Thank you.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    March 14, 2016 at 09:32

    Hello,

    Do you want to hide newsletter, my account and login/logout links and use your own instead?
    Please provide us with correct wp-admin panel credentials in Private Content.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    March 14, 2016 at 09:22

    Hello,

    I’ve installed and activated Ultimate VC Addons plugin. Please check it.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    March 14, 2016 at 09:05

    Hello,

    Glad to hear it.

    Have a nice day.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    March 14, 2016 at 09:03

    Hello,

    Could you please clarify your issue with more details?
    Show us a screenshot.

    Thank you.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    March 14, 2016 at 09:02

    Hello,

    Hiding <h1> tag can hurt SEO because it is a very good spot to optimize a webpage for a keyword.
    You can try to reduce the size of the text in the <h1> tag or something similar but we don’t recommend to hide this tag from search engines.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    March 14, 2016 at 08:57

    Hello,

    WP Dashboard credentials are incorrect.
    Please check them.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    March 14, 2016 at 08:48

    Hello @amitkrsinghal,

    Unfortunately there is no news from developers for now. They are aware of the issue and will fix it as soon as possible.

    Please take our apologies for such long delay.

    Thank you for your patience.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    March 12, 2016 at 13:52

    Hello,

    I’ve added custom tab “Size Chart” for the product “C5042”:
    http://storage6.static.itmages.com/i/16/0312/h_1457786773_4313473_1f76f040ee.png
    Please check the product now.

    1. Add this code in custom.css file:

    .product_image .views-gallery.thumbs-count-3 {
        width: 250px !important;
    }
    .product_image .views-gallery .slide {
         width: 70.2px !important;
    }

    2. Unfortunately there is no such feature. Sorry.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    March 12, 2016 at 13:40

    Hello,

    You’re welcome.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    March 12, 2016 at 13:38
    Avatar: Eva
    Eva Kemp
    Participant
    March 12, 2016 at 11:51

    Hello,

    Sorry for a delay.
    Could you please show a screenshot of the problem for better understanding and provide FTP/wp-admin panel credentials in Private Content?

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    March 12, 2016 at 11:39

    Hello,

    I’ve changed Add to Cart button color editing the code in child style.css file to this:

    a.button.etheme_add_to_cart_button.product_type_simple:hover {
       color: #ffffff !important;
    }
    a.button.etheme_add_to_cart_button.product_type_simple, .single-product-page .product-info .single_add_to_cart_button {
        color: white !important;
        background-color: #d7b873 !important;
    }

    Can you change the color of the red line to match the one above it?

    I’ve added this code in child style.css:

    .woocommerce-checkout #payment ul.payment_methods {
        border-bottom: none !important;
    }

    can you center the image in the center of the screen on mobile?

    I’ve added this css code:

    img.post-slide-img {
        width: 100%;
    }

    As for newsletter form I’ve added this code:

    @media (max-width: 480px) {.widget_mc4wp_form_widget input[type="email"] {
           width: 100%;
    }}

    Please check your site now.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    March 12, 2016 at 10:20

    Hello,

    We’ve edited the file etheme.js in the theme directory.
    Please check your site now.

    Regards,
    Eva Kemp.

  • 1 2 3 184 185 186 1,045 1,046 1,047
    Viewing 5,550 results - 5,521 through 5,550 (of 31,382 total)
Viewing 30 posts - 5,521 through 5,550 (of 31,382 total)
We're using our own and third-party cookies to improve your experience and our website. Keep on browsing to accept our cookie policy.