Hello,
Sorry, but still incorrect.
Please reset the password to something else.
Thank you.
Regards,
Eva Kemp.
Hello,
Sorry, but still incorrect.
Please reset the password to something else.
Thank you.
Regards,
Eva Kemp.
Hello,
The links are used just to show our theme is compatible with WPML plugin and you can create multilingual site.
Sorry, but we didn’t test the theme with Polylang plugin and can’t guarantee its full compatibility.
Regards,
Eva Kemp.
Hello,
In this case you need buy Revolution Slider license at the plugin authors http://codecanyon.net/item/slider-revolution-responsive-wordpress-plugin/2751380 .
Regards,
Eva Kemp.
Hello,
As I see you’re still using old theme version. May we update it for you?
Please confirm you have a back up.
Regards,
Eva Kemp.
Hello,
1. Try to disable cache plugin and clear cache on your server via FTP and in browser, then check Cart page.
To set correct page for “Return to Shop” button go to Woocommerce > Settings > Products > Display > Shop Page and select the page.
I don’t see any issues with Cart menu item on mobile:
http://storage1.static.itmages.com/i/16/0315/h_1458031310_8376765_7f45af2167.png
Please show a screenshot of the issue.
2. Any additional customization is a paid service which you can order here https://www.8theme.com/customization-services/ .
Regards,
Eva Kemp.
Hello,
Sorry, but there is no such option, it’s related to Woocommerce configuration and may contact them regarding your query. Also refer to this article https://docs.woothemes.com/document/set-a-custom-add-to-cart-url-to-redirect-to/ .
Regards,
Eva Kemp.
Hello,
Login credentials are incorrect.
Please check them.
Regards,
Eva Kemp.
Hello,
I don’t see any issues on Checkout page:
http://storage4.static.itmages.com/i/16/0315/h_1458028698_1683732_0c8b510e4f.png and I was redirected to PayPal page successfully.
Try to clear browser cache and check again.
Regards,
Eva Kemp.
Hello,
Please provide us with FTP credentials.
Regards,
Eva Kemp.
Hello,
Please check the credentials you provided as they are incorrect.
Thank you.
Regards,
Eva Kemp.
Hello,
Sorry, but credentials are incorrect.
Please check them.
Regards,
Eva Kemp.
Hello,
You need to create footer using Static Blocks as described in our documentation:
https://www.8theme.com/demo/docs/royal/#!/9_footer
I’ve disabled top bar in Theme Options > Header > Enable top bar > Off. Check it now.
Regards,
Eva Kemp.
Hello,
The reason is the shortcode in added into Text element:
http://storage1.static.itmages.com/i/16/0314/h_1457981526_5253873_78a42d5515.png
Try to recreate it with another element in Visual Composer editor (for example, Post Grid element).
Regards,
Eva Kemp.
Hello,
You’re welcome.
Regards,
Eva Kemp.
Hello,
The problem was you updated WordPress incorrectly.
I’ve reuploaded WordPress files and now site is working properly.
Clear browser cache and check.
Regards,
Eva Kemp.
Hello,
That is custom tab that you added in your product editor:
http://storage1.static.itmages.com/i/16/0314/h_1457977024_8307901_41c364d998.png
You need to edit it there.
Regards,
Eva Kemp.
Hello,
Please add this code in custom.css file:
@media (min-width: 481px) and (max-width: 767px){.fixed-header-area .fixed-header .logo-with-menu {
display: table-cell !important;
width: 200px !important;
}}
Regards,
Eva Kemp.
Hello,
You’re welcome.
Regards,
Eva Kemp.
Hello,
The issue has been fixed.
Please check your site now.
Regards,
Eva Kemp.
Hello,
Please update the theme to the latest version 4.1 and Woocommerce as well.
Before update delete “woocommerce” folder in the directory wp-content/themes/idstore/ and it’ll be reuploaded from a new theme package.
Also update all required plugins https://www.8theme.com/download-plugins/ .
Don’t forget to create back up of your files and database before starting update process!
(it’s for Legenda theme but the process is the same).
Regards,
Eva Kemp.
Hello,
Please provide us with FTP credentials too.
Thank you.
Regards,
Eva Kemp.
Hello,
I’ve checked your site and don’t see search icon in the header. Please show a screenshot where you want to remove it.
As I see you’re using Mega Menu plugin, aren’t you? To change color for hovered, active items use this css code:
#mega-menu-wrap-main-menu #mega-menu-main-menu > li.mega-menu-item.mega-current-menu-item > a.mega-menu-link {
background-color: #913838 !important;
color: #fff !important;
}
#mega-menu-wrap-main-menu #mega-menu-main-menu > li.mega-menu-item > a.mega-menu-link:hover {
background-color: #913838 !important;
color: #fff !important;
}
Write your color values.
To remove language icons go to Appearance > Widgets > Left Side top bar area and add empty Text widget there.
To custom links at the top you need select other header type in Theme Options > Header where top bar is present and add your content in Appearance > Widgets > Left Side top bar area and Right Side top bar area.
Regards,
Eva Kemp.
Hello,
Did you download the plugin here https://www.8theme.com/download-plugins/ ?
The link is working properly. I checked it and the plugin archive was downloaded successfully.
Regards,
Eva Kemp.
Hello,
Sorry, but still login incorrect.
Please try to log in with these credentials via some FTP client.
Are you able to do this? As we can’t.
Thank you.
Regards,
Eva Kemp.
Hello,
You’re welcome.
Regards,
Eva Kemp.
Hello,
If you just use the option “Breadcrumbs without title” in Theme Options, then it won’t be bad for SEO.
Regards,
Eva Kemp.
Hello,
You need upload images with original sizes 1,200px × 470px approximately.
Unfortunately there is no option to add “read more” tag to posts automatically. Sorry.
Regards,
Eva Kemp.
Hello,
Sorry, but we are getting error via FTP:
Response: 530 Login authentication failed
Please check the credentials.
Regards,
Eva Kemp.
Hello,
Please provide correct FTP credentials.
Thank you.
Regards,
Eva Kemp.
Hello,
Please try to replace the code in Custom CSS for mobile section from this:
.products-list .product .product-image-wrapper.hover-effect-swap .show-image {
left: 39px !important;
}
to this:
.products-list .product .product-image-wrapper.hover-effect-swap .show-image {
left: 2px !important;
}
Regards,
Eva Kemp.