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Viewing 30 posts - 5,371 through 5,400 (of 31,382 total)
  • Avatar: Eva
    Eva Kemp
    Participant
    March 20, 2016 at 09:05

    Hello,

    You can disable those plugins if you don’t need them.
    To turn off preloader go to Theme Options > General > Show loader icon until site loading > Off.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    March 20, 2016 at 09:02

    Hello,

    You’re welcome.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    March 20, 2016 at 09:01

    Hello,

    You’re welcome.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    March 20, 2016 at 09:00

    Hello,

    Could you please be more specific?
    What issue exactly are you experiencing.
    Please show a screenshot and specify what browser version you’re using.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    March 20, 2016 at 08:59

    Hello,

    Sorry, but there is no such option.
    You have to edit source files in order to change the link.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    March 20, 2016 at 08:57

    Hello,

    The reason is you added padding values in Text element settings:
    http://prntscr.com/ahjd0f
    Remove them and check text on mobile then.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    March 20, 2016 at 08:49

    Hello,

    You didn’t give us your site name.
    What is the link to wp-admin panel?

    Concerning newsletter plugin you can try to use “MailChimp for WordPress” plugin.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    March 20, 2016 at 08:47

    Hello,

    Haven’t you installed Woocommerce plugin for your products?
    Could you please provide us with WP/FTP credentials to check the issue?

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    March 18, 2016 at 18:03

    Hello,

    I’ve activated parent theme and then child theme again.
    Please check images now.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    March 18, 2016 at 17:56

    Hello,

    You’re welcome.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    March 18, 2016 at 17:55

    Hello,

    1. What should we see in the line you showed? Could you please specify with more details?

    2. Please give us wp-admin panel credentials to check your site more deeply.

    Thank you.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    March 18, 2016 at 17:52

    Hello,

    I’ve removed class col-ct-6 from your Text widget for “Customer Assistance” and “Community” areas in Appearance > Widgets.

    Also I’ve checked slider now and don’t see any issue with buttons. Try to clear browser cache and check again.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    March 18, 2016 at 17:21

    Hello,

    Sorry for a delay.
    We’ve forwarded this issue to our developers.
    Once there is some news we’ll let you know.

    Thank you for understanding.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    March 18, 2016 at 17:07

    Hello,

    As I see images are shown:
    http://storage3.static.itmages.com/i/16/0318/h_1458317242_5095640_4a3e5d8769.png

    Try to clear browser cache and check again.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    March 18, 2016 at 17:05

    Hello,

    I’ve uploaded the archive to your dropbox account. Please check it.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    March 18, 2016 at 15:57

    Hello,

    I’ve updated permalinks settings in wp-admin panel.
    Please clear browser cache and check product categories now.
    Also disable your mega menu plugin and try to create default menu.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    March 18, 2016 at 15:35

    Hello,

    We can upload archive to your FTP account if you wish.
    Provide us with FTP credentials in Private Content.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    March 18, 2016 at 15:33

    Hello,

    1. There is no option to upload image for menu. Please read it attentively https://www.8theme.com/demo/docs/legenda/index.html#!/primary_menu

    To add Image add Links subitem to your item. Fill in fields:
    URL – destination url of your image;
    CSS Classes – should be image-item for image;
    Description – insert path to your image.
    https://www.8theme.com/demo/docs/legenda/assets/images/image_16.png

    2. This is not related to theme settings, but to Woocommerce. They don’t have such feature by default. You may ask about it at their support.

    3. Sorry, but there is no such option. You may try to use some plugin to achieve what you want.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    March 18, 2016 at 15:10

    Hello,

    Please give us your site name.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    March 18, 2016 at 14:50

    Hello,

    Please use this code in Custom CSS for desktop:

    .sidebar-left .product_list_widget li {
       width: 100%;
    }

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    March 18, 2016 at 14:49

    Hello,

    It was sent to your email address @herdl.com.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    March 18, 2016 at 13:23

    Hello,

    1. You can remove pages and products in wp-admin panel in Pages and Products sections, just click “Move to Trash”.

    2. Try to reupload plugin folder via FTP, you can download the latest version here https://www.8theme.com/download-plugins/ .

    3. Please read how to translate the theme https://www.8theme.com/demo/docs/legenda/index.html#!/how_to_translate . If you want to translate page content, go to Pages > open page editor and write the content in your language.

    4. You need create footer with static block. Please read the documentation https://www.8theme.com/demo/docs/legenda/index.html#!/footer . To enable Visual Composer editor for static block go to wp-admin panel > Visual Composer > Role Manager > Post Types > select “Custom” and tick the sections where you want to use VC editor.

    5. You need create footer via static block, use Visual Composer editor and add Text element with custom links as your content.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    March 18, 2016 at 13:15

    Hello,

    Shop link isn’t clickable because you added Shop menu item as custom link and didn’t enter url for it http://storage1.static.itmages.com/i/16/0318/h_1458303051_3257125_896ca7ab57.png . So either put url for Shop page there or remove custom link item and add Shop page item http://storage5.static.itmages.com/i/16/0318/h_1458303238_2681587_0d6af81290.png (select proper shop page).

    Concerning product categories, please show a direct link where you have issues and also provide us with FTP credentials.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    March 18, 2016 at 13:08

    Hello,

    We’ve sent Legenda version 2.2 to your email address.
    Please check it.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    March 18, 2016 at 13:07

    Hello,

    The code was removed from “Custom CSS for mobile” section.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    March 18, 2016 at 12:59

    Hello,

    Please refer to this article:
    http://www.wpallimport.com/documentation/woocommerce/example-files/

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    March 18, 2016 at 11:22

    Hello,

    Now we’ve removed this code http://prnt.sc/agqugu .
    Please check swap option now.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    March 18, 2016 at 10:11

    Hello,

    Please add this code in custom.css file:

    #products-grid.products_grid .product-grid img {
      height: 200px;
    }

    To create custom.css you need rename default.custom.css to custom.css in wp-content/themes/blanco directory via FTP and enable it in Blanco – Theme Settings, tick “Enable Custom CSS file”.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    March 18, 2016 at 10:08

    Hello,

    What Woocommerce version are you using?
    Please activate some other theme (for example default Worpdress Twenty Fifteen) and check if the issue persists there too.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    March 18, 2016 at 09:40

    Hello,

    Glad to hear it.

    Have a nice day.

    Regards,
    Eva Kemp.

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    Viewing 5,400 results - 5,371 through 5,400 (of 31,382 total)
Viewing 30 posts - 5,371 through 5,400 (of 31,382 total)
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