Forum Replies Created

Viewing 30 posts - 5,131 through 5,160 (of 31,382 total)
1 2 3 … 171 172 173 … 1,045 1,046 1,047
  • Avatar: Eva
    Eva Kemp
    Participant
    March 30, 2016 at 07:58

    Hello,

    Sorry, but it can’t be edited via css, because payment methods text and images are written in one section http://storage7.static.itmages.com/i/16/0330/h_1459320983_7739841_a5c5b83a2a.png , there are no even <li> tags for images to move them. You have to edit your plugin files, which you use for payment methods.

    Regards,
    Eva Kemp.

    #119311 Copied In reply to: Formatting of payment method selection of checkout
    Avatar: Eva
    Eva Kemp
    Participant
    March 30, 2016 at 07:51

    Hello,

    I’ve enabled the option “Include styles from “Ultimate Addons for Visual Composer” on every page” in Theme Options > General.
    Check Contact page now.

    Regards,
    Eva Kemp.

    #119309 Copied In reply to: Visual Composer Modules cannot be savedfrom backend
    Avatar: Eva
    Eva Kemp
    Participant
    March 29, 2016 at 18:45

    Hello,

    You need create categories in wp-admin panel > Products > Categories and add Woocommerce Product Categories widget to “Product Page sidebar” area in Appearance > Widgets, then sidebar with categories will be shown on your shop page.

    Regards,
    Eva Kemp.

    #119283 Copied In reply to: Header Space between revolution slider
    Avatar: Eva
    Eva Kemp
    Participant
    March 29, 2016 at 18:38

    Hello,

    Such issue shouldn’t happen again.
    Please specify after which changes that problem repeated for you.

    Regards,
    Eva Kemp.

    #119282 Copied In reply to: Post Grid links not working after 2.11 update
    Avatar: Eva
    Eva Kemp
    Participant
    March 29, 2016 at 18:37

    Hello,

    I’ve removed the code in functions.php file.
    Now it contains only default code.

    Regards,
    Eva Kemp.

    #119281 Copied In reply to: Page loading slow
    Avatar: Eva
    Eva Kemp
    Participant
    March 29, 2016 at 17:59

    Hello,

    Some plugin is causing the issue.
    Disable them one by one to find it out.

    Regards,
    Eva Kemp.

    #119277 Copied In reply to: Visual Composer Modules cannot be savedfrom backend
    Avatar: Eva
    Eva Kemp
    Participant
    March 29, 2016 at 17:54

    Hello,

    You’re welcome.

    Regards,
    Eva Kemp.

    #119275 Copied In reply to: Image hover
    Avatar: Eva
    Eva Kemp
    Participant
    March 29, 2016 at 17:53

    Hello,

    You can ask a question in this topic.

    Regards,
    Eva Kemp.

    #119274 Copied In reply to: Header Space between revolution slider
    Avatar: Eva
    Eva Kemp
    Participant
    March 29, 2016 at 17:52

    Hello,

    We didn’t test this plugin with our theme and we can’t guarantee its full compatibility.
    You can also rename the theme manually. Please refer to this article http://davidjrush.com/blog/2012/09/renaming-your-wordpress-theme/ .

    Regards,
    Eva Kemp.

    #119273 Copied In reply to: change theme name
    Avatar: Eva
    Eva Kemp
    Participant
    March 29, 2016 at 17:48

    Hello,

    I’ve just checked projects links and they are working correctly.
    Please clear browser cache and check again.

    Regards,
    Eva Kemp.

    #119272 Copied In reply to: Post Grid links not working after 2.11 update
    Avatar: Eva
    Eva Kemp
    Participant
    March 29, 2016 at 17:33

    Hello,

    You’re welcome.

    Regards,
    Eva Kemp.

    #119264 Copied In reply to: Team member e-mail
    Avatar: Eva
    Eva Kemp
    Participant
    March 29, 2016 at 17:32

    Hello,

    Try to disable your cache plugin and check pages loading.
    Also the suggestions from these articles to increase site speed loading:
    http://codex.wordpress.org/WordPress_Optimization
    http://techtage.com/speeding-up-wordpress-sites/
    http://www.sparringmind.com/speed-up-wordpress/
    https://www.inmotionhosting.com/support/website/wordpress/heartbeat-ajax-php-usage#heartbeat-in-action
    http://premium.wpmudev.org/blog/10-best-image-optimization-plugins-to-speed-up-your-wordpress-site/
    http://www.elegantthemes.com/blog/tips-tricks/optimize-images-for-your-wordpress-website

    Regards,
    Eva Kemp.

    #119263 Copied In reply to: Page loading slow
    Avatar: Eva
    Eva Kemp
    Participant
    March 29, 2016 at 16:26

    Hello,

    I’ve added the code in the file wp-content/themes/royal/functions.php:

    if(!is_admin()) {
    // Move all JS from header to footer
    remove_action('wp_head', 'wp_print_scripts');
    remove_action('wp_head', 'wp_print_head_scripts', 9);
    remove_action('wp_head', 'wp_enqueue_scripts', 1);
    add_action('wp_footer', 'wp_print_scripts', 5);
    add_action('wp_footer', 'wp_enqueue_scripts', 5);
    add_action('wp_footer', 'wp_print_head_scripts', 5);
}

    Please clear browser cache and check the site.

    Regards,
    Eva Kemp.

    #119260 Copied In reply to: Page loading slow
    Avatar: Eva
    Eva Kemp
    Participant
    March 29, 2016 at 16:14

    Hello,

    Go to Appearance > Menus > Manage Locations tab > Main menu (right), and remove the menu from this section.

    Regards,
    Eva Kemp.

    #119256 Copied In reply to: Tags in footer
    Avatar: Eva
    Eva Kemp
    Participant
    March 29, 2016 at 15:25

    Hello,

    You’re welcome.

    Regards,
    Eva Kemp.

    #119246 Copied In reply to: Icons Not Showing Up
    Avatar: Eva
    Eva Kemp
    Participant
    March 29, 2016 at 15:24

    Hello,

    Please take our apologies but this is beyond our basic support scope as it requires additional customization.
    You may order paid customization via the form https://www.8theme.com/customization-services/ and our developers will help you.

    Regards,
    Eva Kemp.

    #119244 Copied In reply to: Changes Login Link Position & Login Content
    Avatar: Eva
    Eva Kemp
    Participant
    March 29, 2016 at 15:23

    Hello,

    Yes, the code is correct. You need place it in the file functions.php in wp-content/themes/royal directory.

    Regards,
    Eva Kemp.

    #119243 Copied In reply to: Tags in footer
    Avatar: Eva
    Eva Kemp
    Participant
    March 29, 2016 at 15:21

    Hello,

    I’ve reuploaded Ultimate VC Addons plugin. Please check the icons now.

    Regards,
    Eva Kemp.

    #119241 Copied In reply to: Icons Not Showing Up
    Avatar: Eva
    Eva Kemp
    Participant
    March 29, 2016 at 14:04

    Hello,

    Sorry for a long delay.
    I’ve added this code in child style.css file:

    .product-image-wrapper.hover-effect-swap img{
backface-visibility: hidden;
}
.product-image-wrapper.hover-effect-swap img.show-image{
backface-visibility: hidden;
}

    Clear browser and server cache and check products after that.

    Regards,
    Eva Kemp.

    #119236 Copied In reply to: Image hover
    Avatar: Eva
    Eva Kemp
    Participant
    March 29, 2016 at 13:55

    Hello @lv.ledoux@npmtechnologies.com,

    Please take our apologies, but we’ve improved our theme as much as we could. And we have already emphasized if someone of our customers has experience in development and has proposals concerning changes in the theme (we mean only specific changes in the code in particular files, rather than general phrases like “Reduce CSS File” etc), we are asking to declare them here or contact us via the contact form https://www.8theme.com/contact-us/

    For now there is no other solution except of optimizing, unfortunately.

    Thank you for understanding.
    Regards,
    Eva Kemp.

    #119233 Copied In reply to: Slow theme?
    Avatar: Eva
    Eva Kemp
    Participant
    March 29, 2016 at 13:51

    Hello,

    We’ve forwarded these bugs to our developers and they will fix it in the theme update.
    Are your issues resolved now?

    Regards,
    Eva Kemp.

    #119232 Copied In reply to: Team member e-mail
    Avatar: Eva
    Eva Kemp
    Participant
    March 29, 2016 at 13:38

    Hello,

    In this case you may disable the option “Ajax “Add To Cart”” in Theme Options > Single Product Page. Then check your site.

    Regards,
    Eva Kemp.

    #119229 Copied In reply to: Royal & admin-ajax.php
    Avatar: Eva
    Eva Kemp
    Participant
    March 29, 2016 at 11:51

    Hello,

    As for skype link you can edit in the file wp-content/themes/legenda/framework/shortcodes.php (line 1712), change the link href="'.$a['skype'].'"> to the one you need.

    Regards,
    Eva Kemp.

    #119221 Copied In reply to: Team member e-mail
    Avatar: Eva
    Eva Kemp
    Participant
    March 29, 2016 at 11:39

    Hello,

    Please specify for what resolution you need the code to work.

    Regards,
    Eva Kemp.

    #119218 Copied In reply to: large-resolution.css / child theme
    Avatar: Eva
    Eva Kemp
    Participant
    March 29, 2016 at 11:36

    Hello,

    You’re welcome.

    Regards,
    Eva Kemp.

    #119216 Copied In reply to: 8theme Products slider
    Avatar: Eva
    Eva Kemp
    Participant
    March 29, 2016 at 09:37

    Hello,

    There are a lot of 403 errors on your site http://storage2.static.itmages.com/i/16/0329/h_1459240571_7033660_225b78d849.png . It may be related to wrong permissions of folders.
    Check what permissions are set for “plugins” folder.
    Contact your hosting provider support regarding 403 error.

    Regards,
    Eva Kemp.

    #119202 Copied In reply to: .htaccess ruined my website
    Avatar: Eva
    Eva Kemp
    Participant
    March 29, 2016 at 09:31

    Hello,

    Please provide us with WP Dashboard credentials in Private Content.

    Regards,
    Eva Kemp.

    #119200 Copied In reply to: Woopress + Woo clean for blogs
    Avatar: Eva
    Eva Kemp
    Participant
    March 29, 2016 at 08:27

    Hello,

    1. Sorry, but this is the container width and as you’re viewing site on large screen there will be empty space, if you check on desktop screen there won’t be odd space.

    2. To remove “Product Description” line add this code in Theme Options > Custom CSS > Global Custom CSS:

    .product-navigation {
   display: none;
}

    3. You can remove “Additional Information” tab https://docs.woothemes.com/document/editing-product-data-tabs/ and add custom tab in the product editor.

    4. You have the plugin “Right Click Disable Orignal” enabled. Disable it and check right click then.

    Regards,
    Eva Kemp.

    #119195 Copied In reply to: Tags in footer
    Avatar: Eva
    Eva Kemp
    Participant
    March 29, 2016 at 08:08

    Hello,

    The credentials to wp-admin panel are incorrect.
    Also specify what folder via FTP your site files are located in.

    Thank you.
    Regards,
    Eva Kemp.

    #119192 Copied In reply to: Page loading slow
    Avatar: Eva
    Eva Kemp
    Participant
    March 29, 2016 at 08:05

    Hello,

    Please check if the same issue persists with default Woocommerce theme Storefront https://www.woothemes.com/storefront/ . Let us know the result.

    Regards,
    Eva Kemp.

    #119191 Copied In reply to: WOOCOMMERCE
  • 1 2 3 … 171 172 173 … 1,045 1,046 1,047
    Viewing 5,160 results - 5,131 through 5,160 (of 31,382 total)
Viewing 30 posts - 5,131 through 5,160 (of 31,382 total)
1 2 3 … 171 172 173 … 1,045 1,046 1,047

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