Forum Replies Created

Viewing 30 posts - 4,771 through 4,800 (of 31,382 total)
1 2 3 … 159 160 161 … 1,045 1,046 1,047
  • Avatar: Eva
    Eva Kemp
    Participant
    April 13, 2016 at 12:27

    Hello,

    Are you talking about quantity box?
    “Plus and minus” options were removed in recent Woocommerce update. It’s not related to the theme.
    You may try https://wordpress.org/plugins/woocommerce-quantity-increment/ plugin to get them back.

    Regards,
    Eva Kemp.

    #120993 Copied In reply to: Plus and minus not showing in products
    Avatar: Eva
    Eva Kemp
    Participant
    April 13, 2016 at 12:25

    Hello,

    Please provide us with FTP and wp-admin panel credentials in Private Content.

    Regards,
    Eva Kemp.

    #120991 Copied In reply to: demo base content
    Avatar: Eva
    Eva Kemp
    Participant
    April 13, 2016 at 12:24

    Hello,

    Please set images sizes in Woocommerce settings as shown in the documentation https://www.8theme.com/demo/docs/royal/#!/woocommerce , then regenerate thumbnails.

    Regards,
    Eva Kemp.

    #120990 Copied In reply to: Stretched hover over image on single product page
    Avatar: Eva
    Eva Kemp
    Participant
    April 13, 2016 at 12:22

    Hello,

    I’ve checked product page and it’s working fine.
    What mobile device are you checking in?

    Regards,
    Eva Kemp.

    #120989 Copied In reply to: Problems smartphone visualization
    Avatar: Eva
    Eva Kemp
    Participant
    April 13, 2016 at 12:19

    Hello,

    Please add this code in Theme Options > Custom CSS > Global Custom CSS:

    .upb_video-bg .mbYTP_wrapper iframe {
    max-width: 100% !important;
}

    The documentation http://masterslider.com/doc/wp/#lightbox says you need add URL for layers, not for background image as you did.

    Regards,
    Eva Kemp.

    #120986 Copied In reply to: Video and Slider
    Avatar: Eva
    Eva Kemp
    Participant
    April 13, 2016 at 12:02

    Hello,

    Please add this code in Theme Options > Custom CSS > Custom CSS for desktop:

    .archive.category .fonth3 {
    font-family: "ヒラギノ角ゴ ProN W3", "Hiragino Kaku Gothic ProN", "メイリオ", Meiryo, "ＭＳ Ｐゴシック", "MS PGothic", Arial, Helvetica, Verdana, sans-serif !important;
    margin-top: -26px !important;
    margin-bottom: -26px !important;
    font-size: 23px;
    color: #fff;
    font-weight: bold;
}
    .archive.category .blog-post .content-article p {
    font-family: "ヒラギノ角ゴ ProN W3", "Hiragino Kaku Gothic ProN", "メイリオ", Meiryo, "ＭＳ Ｐゴシック", "MS PGothic", Arial, Helvetica, Verdana, sans-serif !important;
    font-size: 16px !important;
    color: #444 !important;
    font-weight: 400 !important;
}

    Regards,
    Eva Kemp.

    #120982 Copied In reply to: category　css
    Avatar: Eva
    Eva Kemp
    Participant
    April 13, 2016 at 09:34

    Hello,

    As I see site is loading fine on mobile http://storage4.static.itmages.com/i/16/0413/h_1460536467_4407581_c879db93c8.png .
    Please clarify with more details and show screenshots for better understanding.

    Regards,
    Eva Kemp.

    #120964 Copied In reply to: Problems smartphone visualization
    Avatar: Eva
    Eva Kemp
    Participant
    April 13, 2016 at 09:32

    Hello,

    1. Home menu item doesn’t work because you set custom link with old domain http://storage9.static.itmages.com/i/16/0413/h_1460536333_6025442_c9d2879495.png . Change it to new domain name.

    2. Links in footer doesn’t work because you have old domain links in the widgets:
    http://storage8.static.itmages.com/i/16/0413/h_1460536257_9675480_10e6855547.png

    Change them to new domain.

    Regards,
    Eva Kemp.

    #120963 Copied In reply to: After change domain
    Avatar: Eva
    Eva Kemp
    Participant
    April 13, 2016 at 09:27

    Hello,

    Please show on screenshots what you want to modify as we can’t understand what needs to be changed.
    Category page and post page are shown properly as I see.

    Regards,
    Eva Kemp.

    #120962 Copied In reply to: category　css
    Avatar: Eva
    Eva Kemp
    Participant
    April 13, 2016 at 08:32

    Hello,

    We need access to wp-admin panel, not to cpanel.

    Thank you.

    Regards,
    Eva Kemp.

    #120957 Copied In reply to: After change domain
    Avatar: Eva
    Eva Kemp
    Participant
    April 13, 2016 at 08:29

    Hello,

    As I see your site is loading fine on mobile:
    http://storage4.static.itmages.com/i/16/0413/h_1460532575_3554119_2572512e67.png

    Please show a screenshot of the issue.

    Regards,
    Eva Kemp.

    #120954 Copied In reply to: Live chat Plugin not working
    Avatar: Eva
    Eva Kemp
    Participant
    April 13, 2016 at 08:19

    Hello,

    We haven’t tested the theme with new WordPress version yet.
    We recommend you to keep old version for now.
    Or you can create a back up of your site and database and proceed with update. If something goes wrong you’ll be able to restore your backup.

    Regards,
    Eva Kemp.

    #120951 Copied In reply to: Update to WordPress 4.5
    Avatar: Eva
    Eva Kemp
    Participant
    April 13, 2016 at 08:15

    Hello,

    You’re welcome.

    Regards,
    Eva Kemp.

    #120949 Copied In reply to: Custom Footer on pages
    Avatar: Eva
    Eva Kemp
    Participant
    April 13, 2016 at 08:13

    Hello,

    Please open access for us to wp-admin panel as we’re getting “Error: Your account has been locked.”

    Thank you.
    Regards,
    Eva Kemp.

    #120948 Copied In reply to: GAP ON BLOG PAGE BETWEEN H TAG AND NEXT PARAGRAPH?
    Avatar: Eva
    Eva Kemp
    Participant
    April 13, 2016 at 08:01

    Hello,

    To remove languages icons add empty Text widget into “Left Side top bar area” in Appearance > Widgets.

    Please provide us with wp-admin panel credentials in Private Content.

    Regards,
    Eva Kemp.

    #120946 Copied In reply to: Portfolio Padding gets messed up when I deleted the demo content
    Avatar: Eva
    Eva Kemp
    Participant
    April 13, 2016 at 07:57

    Hello,

    Please refer to this article:
    https://www.wphub.com/how-to-customize-the-wordpress-tag-cloud/

    Regards,
    Eva Kemp.

    #120945 Copied In reply to: Cloud tags
    Avatar: Eva
    Eva Kemp
    Participant
    April 13, 2016 at 07:55

    Hello,

    Do you want to increase font size for text inside the fields http://storage1.static.itmages.com/i/16/0413/h_1460530503_2969488_52396c690f.png or the titles http://storage6.static.itmages.com/i/16/0413/h_1460530564_4790290_ebd6cc20c0.png ?

    Regards,
    Eva Kemp.

    #120944 Copied In reply to: Address fields not working with shipping method
    Avatar: Eva
    Eva Kemp
    Participant
    April 13, 2016 at 07:47

    Hello,

    Sorry, but your query is unclear.
    Please show us screenshots what you want to achieve and provide wp-admin panel credentials in Private Content.

    Regards,
    Eva Kemp.

    #120940 Copied In reply to: category　css
    Avatar: Eva
    Eva Kemp
    Participant
    April 13, 2016 at 07:45

    Hello,

    Go to Appearance > Widgets > add Text widget with your content into “Right Side top bar area”.

    Regards,
    Eva Kemp.

    #120939 Copied In reply to: Another link in the upper right
    Avatar: Eva
    Eva Kemp
    Participant
    April 13, 2016 at 07:44

    Hello,

    We’re glad you’ve found it.

    Have a nice day.

    Regards,
    Eva Kemp.

    #120937 Copied In reply to: How to add slider to homepage using RevSlider
    Avatar: Eva
    Eva Kemp
    Participant
    April 13, 2016 at 07:43

    Hello,

    This version is included in base demo content.
    Go to Theme Options > Import/Export > click “Install base demo content”.

    Regards,
    Eva Kemp.

    #120935 Copied In reply to: Where is the Default eCommerce Installation?
    Avatar: Eva
    Eva Kemp
    Participant
    April 13, 2016 at 07:41

    Hello,

    I see on your home page only mp4 video which is shown properly.
    Please add Youtube video so we’re able to see the issue.

    Concerning MasterSlider you should refer to their documentation http://masterslider.com/doc/wp if they have zoom effect.

    Regards,
    Eva Kemp.

    #120934 Copied In reply to: Video and Slider
    Avatar: Eva
    Eva Kemp
    Participant
    April 13, 2016 at 07:35

    Hello,

    If you want to change default sorting go to wp-admin panel > Woocommerce > Settings > Products > Display > Default Product Sorting > select “Sort by most recent”.

    Regards,
    Eva Kemp.

    #120933 Copied In reply to: how to change product category page – sort by….
    Avatar: Eva
    Eva Kemp
    Participant
    April 13, 2016 at 07:32

    Hello,

    Please provide us with wp-admin panel credentials in Private Content.
    Also you need change all links in database to your new domain name. Contact your hosting provider support concerning this.

    Regards,
    Eva Kemp.

    #120932 Copied In reply to: After change domain
    Avatar: Eva
    Eva Kemp
    Participant
    April 12, 2016 at 20:25

    Hello,

    Our theme doesn’t have “Sold out” badge, only “Sale”.
    Concerning the “continue to checkout” button please provide wp-admin panel and FTP credentials.

    Thank you.
    Regards,
    Eva Kemp.

    #120911 Copied In reply to: Legends theme sold out badge not working
    Avatar: Eva
    Eva Kemp
    Participant
    April 12, 2016 at 20:22

    Hello,

    You’re welcome.

    Regards,
    Eva Kemp.

    #120909 Copied In reply to: Google Fonts Not Adding Correctly
    Avatar: Eva
    Eva Kemp
    Participant
    April 12, 2016 at 20:22

    Hello,

    Please provide us with FTP and wp-admin panel credentials in Private Content.

    Regards,
    Eva Kemp.

    #120908 Copied In reply to: Install base demo content.
    Avatar: Eva
    Eva Kemp
    Participant
    April 12, 2016 at 20:21

    Hello,

    Please provide us with wp-admin panel credentials in Private Content.

    Regards,
    Eva Kemp.

    #120907 Copied In reply to: Stretched hover over image on single product page
    Avatar: Eva
    Eva Kemp
    Participant
    April 12, 2016 at 18:18

    Hello,

    Please add this code in Global Custom CSS:

    strong {
 color: black;
}

    Regards,
    Eva Kemp.

    #120896 Copied In reply to: All titles bold and black
    Avatar: Eva
    Eva Kemp
    Participant
    April 12, 2016 at 17:24

    Hello,

    Please show a direct page where you want to change titles color.

    Regards,
    Eva Kemp.

    #120894 Copied In reply to: All titles bold and black
  • 1 2 3 … 159 160 161 … 1,045 1,046 1,047
    Viewing 4,800 results - 4,771 through 4,800 (of 31,382 total)
Viewing 30 posts - 4,771 through 4,800 (of 31,382 total)
1 2 3 … 159 160 161 … 1,045 1,046 1,047

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