Problems smartphone visualization - by Michela

This topic has 7 replies, 3 voices, and was last updated 7 years, 11 months ago ago by Eva Kemp

  • Avatar: Michela
    Michela
    Participant
    April 13, 2016 at 09:23

    the website continues to upload. I have yet disabled all plugins one by one, but it seems not working.

    please help me.

    Please, contact administrator
    for this information.
    6 Answers
    Avatar: Eva
    Eva Kemp
    Support staff
    April 13, 2016 at 09:34

    Hello,

    As I see site is loading fine on mobile http://storage4.static.itmages.com/i/16/0413/h_1460536467_4407581_c879db93c8.png .
    Please clarify with more details and show screenshots for better understanding.

    Regards,
    Eva Kemp.

    Avatar: Michela
    Michela
    Participant
    April 13, 2016 at 09:41

    Your screenshot is right, because the website loads only the top content, as shown in your screenshot, it doesn’t load next content, that is white, like your screenshot

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    April 13, 2016 at 10:25

    Hello,

    Please add this code in Theme Options > Custom CSS > Custom CSS for mobile:

    .vc_row.vc_row-flex > .vc_column_container {
        display: flex !important;
    }

    Best regards,
    Jack Richardson.

    Avatar: Michela
    Michela
    Participant
    April 13, 2016 at 10:30

    ok, done, but after scrolling for a while it blocks. Now it’s crashed 🙁

    Avatar: Michela
    Michela
    Participant
    April 13, 2016 at 10:58

    now I can see the page, but the scroll is too much slow and when I click on a product the browser crashes

    Avatar: Eva
    Eva Kemp
    Support staff
    April 13, 2016 at 12:22

    Hello,

    I’ve checked product page and it’s working fine.
    What mobile device are you checking in?

    Regards,
    Eva Kemp.

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