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Front End Error messages not showing - by Rolandh

This topic has 4 replies, 2 voices, and was last updated 10 years ago ago by Eva Kemp

Rolandh

Participant

April 16, 2014 at 11:39

On single product page I have set ‘required’ options, but when they are not completed and the Add To Cart button is clicked, the order is not sent to Cart, the popup shows as ‘successfully added’ – but it is not and there are no error messages showing as to why. I have set specific error messages against each of the options that should display.

The options are set in the ‘WooCommerce Personalized Checkout Options Manager’ plugin. I spoke to the developer about this problem and his reply is:
This Legenda theme has customized add to cart, it is not rendering the errors. We have used the standard woo error/validation control

He suggested that I contact you in order to resolve this problem.

Many thanks

Please, contact administrator
for this information.

#1305 Copied

3 Answers

Eva Kemp

Support staff

April 16, 2014 at 12:34

Hello,

This is the compatibility problem with Ajax Add to cart feature. You have to disable it in admin panel > Theme Options > Single Product Page > Ajax “Add to cart” (for simple products only) > Off.

Regards

#1310 Copied

Rolandh

Participant

April 16, 2014 at 12:46

Thank you – it looks like it is now sorted – brilliant!

#1311 Copied

Eva Kemp

Support staff

April 16, 2014 at 13:07

You are welcome.

#1318 Copied
Tagged: error messages, front-end, not showing, seo friendly, themes, woocommerce, wordpress
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