Hello,
Have you made any changes to original files? Please specify after which actions it has stopped working.
Thank you.
Regards,
Eva Kemp.
Hello,
Have you made any changes to original files? Please specify after which actions it has stopped working.
Thank you.
Regards,
Eva Kemp.
Hello @brianec96,
You’re welcome.
Regards,
Eva Kemp.
Hello @GILLES KORZEC,
You’ve been already replied in another topic. Please don’t duplicate your questions. It’d be better if you create your own topic and describe your issue there.
Thank you.
Regards,
Eva Kemp.
Hello @GILLES KORZEC,
Could you please provide us with the link where the problem persists and your login credentials to FTP and admin panel?
Thank you.
Regards,
Eva Kemp.
You’re welcome.
Regards,
Eva Kemp.
Hello @brianec96,
We’ve updated some files and the issue has been fixed.
Please check the site now and clear browser cache before.
Regards,
Eva Kemp.
Hello,
I’ve just checked zooming and it’s working fine, even after variation is changed.
Could you please clarify with more details?
Thank you.
Regards,
Eva Kemp.
Sorry, but still the same error. You can check the theme version in style.css file (first comment block) which is located in wp-content/themes/blanco directory.
Regards,
Eva Kemp.
You’re welcome.
Regards,
Eva Kemp.
You can check it in custom.css file. I’ve modified your code a little.
Regards,
Eva Kemp.
Thank you for the details but I’m unable to connect to FTP getting an error “Connection timed out”. Please specify what theme version you’re using.
Regards,
Eva Kemp.
Hello,
Please check the page http://allardofficefurniture.co.uk/office-planning-service/
Is that what you were trying to do?
Regards,
Eva Kemp.
Hello,
Please provide us with FTP and admin panel credentials in Private Content.
Regards,
Eva Kemp.
Hello,
1. If you’re using child theme, then you have to make changes in style.css file, when custom.css is used in the original theme folder. Please read this article: http://codex.wordpress.org/Child_Themes
2. To change links color use this code in style.css of the child theme:
.menu > ul > li > a, a { color: #006633; }
3. To have individual sidebar on some pages you can create custom widget area in Appearance > Widgets and drag needed widgets there

Then when editing a page you need select created widget area on the right side in Page Layout box:

Regards,
Eva Kemp.
Hello,
Please create a ticket at http://support.8theme.com/ regarding additional customization and our specialists will tell you the price.
Regards,
Eva Kemp.
Hello @lennert@bsur.com,
Please provide us with FTP access in Private Content.
Thank you.
Regards,
Eva Kemp.
Hello @brianec96,
Please provide us with FTP and admin panel credentials in Private Content.
Regards,
Eva Kemp.
It should be fixed in future update. Unfortunately we don’t have exact date for now when it’ll be released. You can check for the update from time to time on our site http://themeforest.net/item/xmarket-responsive-wordpress-ecommerce-theme/3558432
Regards,
Eva Kemp.
Hello,
You can find code for “terms and conditions” of checkout page in the /wp-content/themes/legenda/woocommerce/checkout directory, file review-order.php (lines 182-187).
Regards,
Eva Kemp.
You’re welcome.
I hope you’ll cope with it and a new installation will fix all issues.
If you have any questions feel free to contact us.
Regards,
Eva Kemp.
Hello,
Unfortunately there is a bug in the theme. The pop up can’t be shown for variable products. If you want to have similar display for all products you have to disable pop up and only notification in green box will appear.
Sorry for inconveniences.
Regards,
Eva Kemp.
Hello,
As I see you’ve disabled mobile menu in style.css:
.et-menu-title { display: none; }
Also you have made a lot of customization in the child theme that might cause the issue. We recommend you to revert back to original files to check if it fixes the problem.
Also please note you don’t have to copy all codes from original style.css to the child theme, just write changes for the needed classes.
Regards,
Eva Kemp.
Hello,
I’ve just renamed plugins folder and got to wp-admin panel. So the problem is with one of your plugins. You can find out it by disabling one by one via FTP.
Regards,
Eva Kemp.
Those are login details to wp-admin panel.
Please provide us with the ones to your FTP account (host, user, password, FTP port).
Thank you.
Regards,
Eva Kemp.
Yes, that’s it. Your hosting provider should help you in creating the back up.
Regards,
Eva Kemp.
You need to create a back up of your database and then import it into the new-installed site.
Regards,
Eva Kemp.
I was managed to see the error, it appears only for non-logged users. Please provide us with FTP access.
Thank you.
Regards,
Eva Kemp.
Hello,
1. Do you mean a file for “New” icon? You can check the directory wp-content/themes/legenda/framework for the file theme-functions.php (line 282), you’ll find the path to “New” label there.
2. Please clarify what the difference is between our demo and your site? What are you trying to achieve?
3. 4. Login details to WP are incorrect. Please check them and provide us with the correct ones.
Thank you.
5. You can upload screenshot image to some storage and provide us with the link to the image.
Regards,
Eva Kemp.
Hello,
We’re glad you was managed to resolve the issue.
If you need more help don’t hesitate to contact us.
Regards,
Eva Kemp.
Dear @wycameras,
Unfortunately due to all customization you’ve done and for the reason that some files are missed we recommend you to reinstall your site. Install clear WP, Woocommerce plugin (for some reason a few files are lost currently), then install our theme.
Please follow the instructions very carefully https://www.8theme.com/demo/docs/blanco/index.html#!/installation
We’re very sorry you had to experience such troubles but it’ll be better to install it from scratch.
Thank you for understanding.
Regards,
Eva Kemp.