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Viewing 28 posts - 1 through 28 (of 28 total)

BSW

Participant

November 25, 2020 at 01:13

Nevermind. It finally appeared.

#261122 Copied In reply to: XStore Core Update

BSW

Participant

November 25, 2020 at 01:03

Has this been updated and fixed in the most recent update?

#261119 Copied In reply to: Sharing URL to Facebook

BSW

Participant

October 30, 2020 at 12:48

But how did that happen when I was not working on that section? And why are there are so many different sections and pages that are broken, lost info, changed formatting, or simply not displaying. Basically every page and every page is now wrong. This is a major problem.

I have back ups of this site. Can I just use one of those to restore the site to where it was earlier today? I dont know how Im going to get this back to working otherwise.

#257053 Copied In reply to: Site broken

BSW

Participant

October 30, 2020 at 06:39

PS – I added Yoast and added content to the metadata area in both general settings AND in the Yoast settings in the home and shop pages, AND cleared the cache, AND added a “Featured Image” but it is STILL showing this “personal data” message and just a small portion of the site header logo for the Homepage.
Also, this page has not been titled “Home default” in quite some time.

https://prnt.sc/v9vt80

However, I made the exact same changes on the “Shop” page (meta/featured image, etc), and now that page seems to be displaying correctly when the link is posted to Facebook.

https://prnt.sc/v9vwj9

Why is it not working for the homepage, and why is it pulling info from weeks ago to display? All I am doing pasting or typing the site name in to post. I have tried it on a laptop, tablet, and phone, as well as on Firefox, Chrome, and Safari, and every time the homepage is wrong.

It’s driving me crazy…..Please help!!

Perhaps I am missing something, but I am completely lost and need to fix this immediately.

Please help!

#257012 Copied In reply to: Social Media Post

BSW

Participant

October 29, 2020 at 23:17

I don’t need a refund. Your theme is mostly great apart from this glaring issue and oversight.

I also don’t understand why it would pull that line of information from the Sign Up/Account box? Seems weird and random.

If I moved that link from the static box to a page link, would that change it and stop it from happening?

I really suggest you update your theme and add a meta description area ASAP.

#257000 Copied In reply to: Social Media Post

BSW

Participant

October 28, 2020 at 19:46

I still don’t understand and this seems like a major glitch to your theme.

And why would that line about Your personal data” etcetc be the first paragraph on my site? I have never written that and do not see it anywhere?

As for the plugin idea – I simply do not want to add extra plugins I do need or use.

Pretty disappointed.

#256852 Copied In reply to: Social Media Post

BSW

Participant

October 28, 2020 at 07:45

I do not understand why the “tag line” of the site (Tennessee Artist and Musician) does not show up in this instance instead of the “Your personal data” etcetc?? Wouldn’t that be the logical meta data for that place??

Please help

#256735 Copied In reply to: Social Media Post

BSW

Participant

October 27, 2020 at 23:09

That is absurd.
You are honestly trying to tell me that your theme is so flawed that this line of information displays AND you have no way to change or fix it?!?!

That is a problem.

Surely you have a better answer than “use another plugin?!?!”

#256726 Copied In reply to: Social Media Post

BSW

Participant

October 13, 2020 at 00:45

I really dont want to add another plugin, and I do not understand how that would fix this problem anyway.
I just dont want it to say ““Your personal data will be used to supp…” under the heading when I post on social media.
It shouldnt be this difficult to fix.

Thanks\

#254871 Copied In reply to: Social Media Post

BSW

Participant

October 11, 2020 at 21:57

I got the email to work for the most part.
However, I have the integrations section of the MC4WP app set so that there should be a subscribe to our newsletter checkbox in the comment section, but there is not.
This is a plug-in that was provided with the same, so I’m hoping you can help. MC4WP plugin does not offer direct support.

Thanks

#254746 Copied In reply to: Mailchimp not working

BSW

Participant

October 5, 2020 at 23:40

That fixed it! Thank you!!
What was the issue, just so I know for if it happens again?

Thanks again!

#254008 Copied In reply to: Problem with shop display on tabley

BSW

Participant

October 5, 2020 at 05:12

Please see private.

Please contact administrator
for this information.

#253886 Copied In reply to: Problem with shop display on tabley

BSW

Participant

October 3, 2020 at 22:20

I have provided log in info.
No I have not installed any new plugins or done any customization to files in the past few days.

Thanks
Brett

Please contact administrator
for this information.

#253758 Copied In reply to: Problem with shop display on tabley

BSW

Participant

October 3, 2020 at 08:51

I double checked and everything is up-to-date.
It is an iPad Pro 11 inch.
I cleared the cache on the dashboard, and also my iPad. I tried it in Safari and Chrome on the iPad and it is still happening.
It was working fine until yesterday.

Please help.

#253670 Copied In reply to: Problem with shop display on tabley

BSW

Participant

September 9, 2020 at 21:04

You are the best! Thank you!!
Just so I know for next time – where and how do I change the breadcrumb?

Thanks again!

#250979 Copied In reply to: Rename Portfolio

BSW

Participant

September 9, 2020 at 08:41

I need to change it from portfolio to gallery in the breadcrumb also.
Thanks

#250879 Copied In reply to: Rename Portfolio

BSW

Participant

September 8, 2020 at 23:58

Yes, thanks.
I also tried changing some permalinks, but it didnt work.

Please contact administrator
for this information.

#250844 Copied In reply to: Rename Portfolio

BSW

Participant

September 7, 2020 at 07:43

That makes no sense at all.
I am not in pages.
I am talking about the Portfolio that is in the WP Dashboard.
Please have a look at my site. I have renamed your portfolio “gallery” in my Nav Bar menu, but I want to change the URL and breadcrumb.
I have tried creating a new “page” and using the Portfolio Element form VC. The page displays my Portfolio categories, once I click on a project, the breadcrumb goes back to “Portfolio” and the URL is mysite.com/project/potenti-adipiscing-blandit/ etc.

Again, I just want the Menu, breadcrumb, and URL all to be “Gallery”.

Please be VERY detailed in your response.

I appreciate the help very much. Thanks.

#250698 Copied In reply to: Rename Portfolio

BSW

Participant

September 7, 2020 at 07:31

Could you give me more detailed information please?!
I followed Theme Options > Header Builder > Newsletter, and have no idea what to do next.

Please remember that a lot of us are beginners and are learning as we go. Please be very detailed.

Thank you.

#250697 Copied In reply to: Contact button in top bar

BSW

Participant

September 7, 2020 at 01:53

1. Ok.
2. When I go to Single Product Builder, I get a warning saying “Activating single product builder will deactivate your current single product options. Working with one will disable the other.”
It looks like there is a Template builder to choose from, but it doesnt work and says its in beta. I have no idea how to do this – is there a video tutorial on using the Single Product Builder, because I did not find one.
3. Then can I list products in the portfolio so they can be bought from there, or do I have to put a link or button in the description to take people to the shop page for that item?

Thanks

#250685 Copied In reply to: More than one shop page

BSW

Participant

September 7, 2020 at 01:27

I do not know where this is located in the dashboard. I do not see anything that looks like that in Portfolio, or Settings>Permalinks

Please explain in depth.

Thanks

#250684 Copied In reply to: Rename Portfolio

BSW

Participant

September 6, 2020 at 09:31

Also,
3. what if I have an item for sale that is on my “Portfolio” page? How can I sell it or send it to the cart from the portfolio?

Thanks

#250645 Copied In reply to: More than one shop page

BSW

Participant

September 6, 2020 at 09:29

Not sure thats what Im looking for, so lets try this:

1. Instead of using a product page, is there a way to use a regular page or post and have a “Buy it Now” button that would add the item to the cart?

2. Can I make different product page templates? The ones that come with the theme are great for clothing etc, but if I am selling CDs I dont need the size chart and all that. How can I disable that on a per item basis btw?

Thanks so much.

#250644 Copied In reply to: More than one shop page

BSW

Participant

September 3, 2020 at 07:36

That did it. Thanks!!

#250313 Copied In reply to: Edit product color attributes for multi color clothing

BSW

Participant

September 2, 2020 at 09:08

please see private

Please contact administrator
for this information.

#250229 Copied In reply to: Wishlist problems

BSW

Participant

September 2, 2020 at 08:37

Thanks

Please contact administrator
for this information.

#250224 Copied In reply to: Wishlist problems

BSW

Participant

September 2, 2020 at 08:21

That is exactly it.
But where and how do I use the images type of swatches and upload images with two colors?
I do not see anywhere to upload an image in Product Attributes. I only see a color picker.
I am pretty new to this so detailed instructions are a big help.
Thanks

#250223 Copied In reply to: Edit product color attributes for multi color clothing

BSW

Participant

September 1, 2020 at 13:19

Thanks, but that does not help solve the problem.
Again, your color attribute only lets you choose ONE color.
I need to have TWO colors, split down the middle of the circle, as the item is white with blue sleeves, like this:
https://imgur.com/a/ObOHUvI

As you can see, there are multiple two color options for this item, and each has a round circle with the two colors in it split down the middle.

That is what I need.

Please advise.

Thanks.

#250136 Copied In reply to: Edit product color attributes for multi color clothing
Viewing 28 results - 1 through 28 (of 28 total)

Viewing 28 posts - 1 through 28 (of 28 total)

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