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Viewing 13 posts - 1 through 13 (of 13 total)
  • Avatar: brightskyapps
    brightskyapps
    Participant

    No, the home page is shared, when on Facebook it uses your default image, I want to use my own og:image when the homepage is shared.

    #251608 Copied In reply to: Your suggested change of og:image does not work
    Avatar: brightskyapps
    brightskyapps
    Participant

    I’m afraid that didn’t work either.

    An error occurred while updating XStore: The package could not be installed. PCLZIP_ERR_BAD_FORMAT (-10) : Unable to find End of Central Dir Record signature

    #240222 Copied In reply to: Can't update theme
    Avatar: brightskyapps
    brightskyapps
    Participant

    How do I remove the wishlist link on the top menu?

    I have deactivated the Wishlist plugin as I don’t need this functionality.

    But the Wishlist Still stays on the top menu and can’t be removed and it complains the plugin is not installed.

    #237473 Copied In reply to: New installation, immediately get 502 Bad Gateway errors.
    Avatar: brightskyapps
    brightskyapps
    Participant

    I believe the 502 is caused by this:

    !!! ERROR: main box container not found! 
a.fn.init [selector: ".WooZone-country-check:first", prevObject: n.fn.init(1), context: document]
context: document
length: 0
prevObject: n.fn.init [document, context: document, selector: ""]
selector: ".WooZone-country-check:first"
__proto__: Object(0)
    #236543 Copied In reply to: New installation, immediately get 502 Bad Gateway errors.
    Avatar: brightskyapps
    brightskyapps
    Participant

    So you are saying that all those translations that people have created are useless unless I go in and translate them all? What does that even mean?

    #236536 Copied In reply to: New installation, immediately get 502 Bad Gateway errors.
    Avatar: brightskyapps
    brightskyapps
    Participant

    Yes, I am still getting the error when I use the customise theme menu.

    Here is the screengrab of the popover.
    https://www.dropbox.com/s/7yfx46sd6nlxbg4/Screenshot%202020-05-08%20at%2011.34.39.png?dl=0

    Also, I tried to install languages as per your directions, but when I add a language it doesn’t show the “Save” button highlighted.

    Screenshot of that:
    https://www.dropbox.com/s/u3yqyp043teuk0n/Screenshot%202020-05-08%20at%2011.34.53.png?dl=0

    #236524 Copied In reply to: New installation, immediately get 502 Bad Gateway errors.
    Avatar: brightskyapps
    brightskyapps
    Participant

    It was not fixed by setting the server limit, I still get those errors.
    How can I remove all the pages that the demo installs, Is there not a way to start from a fresh install so I can build this store and test it properly without the demo content?
    Also, there is an exit popover when you try to leave the site, where is this managed in the theme?
    And, when I click on marketing it jumps straight to WooCommerce.

    #236506 Copied In reply to: New installation, immediately get 502 Bad Gateway errors.
    Avatar: brightskyapps
    brightskyapps
    Participant

    I am still testing the theme.

    #236340 Copied In reply to: New installation, immediately get 502 Bad Gateway errors.
    Avatar: brightskyapps
    brightskyapps
    Participant

    Now I have all this;

    Deprecated: Function fgetss() is deprecated in /opt/bitnami/apps/wordpress/htdocs/wp-content/plugins/woozone/modules/setup_backup/default-sql.php on line 109

    Deprecated: Function fgetss() is deprecated in /opt/bitnami/apps/wordpress/htdocs/wp-content/plugins/woozone/modules/setup_backup/default-sql.php on line 109

    Deprecated: Function fgetss() is deprecated in /opt/bitnami/apps/wordpress/htdocs/wp-content/plugins/woozone/modules/setup_backup/default-sql.php on line 109

    Deprecated: Function fgetss() is deprecated in /opt/bitnami/apps/wordpress/htdocs/wp-content/plugins/woozone/modules/setup_backup/default-sql.php on line 109

    Deprecated: Function fgetss() is deprecated in /opt/bitnami/apps/wordpress/htdocs/wp-content/plugins/woozone/modules/setup_backup/default-sql.php on line 109

    Deprecated: Function fgetss() is deprecated in /opt/bitnami/apps/wordpress/htdocs/wp-content/plugins/woozone/modules/setup_backup/default-sql.php on line 109

    Deprecated: Function fgetss() is deprecated in /opt/bitnami/apps/wordpress/htdocs/wp-content/plugins/woozone/modules/setup_backup/default-sql.php on line 109

    Deprecated: Function fgetss() is deprecated in /opt/bitnami/apps/wordpress/htdocs/wp-content/plugins/woozone/modules/setup_backup/default-sql.php on line 109

    Deprecated: Function fgetss() is deprecated in /opt/bitnami/apps/wordpress/htdocs/wp-content/plugins/woozone/modules/setup_backup/default-sql.php on line 109

    Deprecated: Function fgetss() is deprecated in /opt/bitnami/apps/wordpress/htdocs/wp-content/plugins/woozone/modules/setup_backup/default-sql.php on line 109

    Deprecated: Function fgetss() is deprecated in /opt/bitnami/apps/wordpress/htdocs/wp-content/plugins/woozone/modules/setup_backup/default-sql.php on line 109

    Deprecated: Function fgetss() is deprecated in /opt/bitnami/apps/wordpress/htdocs/wp-content/plugins/woozone/modules/setup_backup/default-sql.php on line 109

    Deprecated: Function fgetss() is deprecated in /opt/bitnami/apps/wordpress/htdocs/wp-content/plugins/woozone/modules/setup_backup/default-sql.php on line 109

    Deprecated: Function fgetss() is deprecated in /opt/bitnami/apps/wordpress/htdocs/wp-content/plugins/woozone/modules/setup_backup/default-sql.php on line 109

    Deprecated: Function fgetss() is deprecated in /opt/bitnami/apps/wordpress/htdocs/wp-content/plugins/woozone/modules/setup_backup/default-sql.php on line 109

    #236000 Copied In reply to: New installation, immediately get 502 Bad Gateway errors.
    Avatar: brightskyapps
    brightskyapps
    Participant

    1) Ok, I just tested the login again and it does work, maybe you should take your caps-lock off. That’s another day lost through incompetence.
    2) Seems you don’t provide a way for people to provide you logs, stupid that really considering you don’t support by email, so I guess you just leave it up to us to provide you with a means to access the log file? 25 Years has taught me not to disrespect my customer, maybe you should learn that.
    From Woo Commerce:
    WordPress memory limit: 1 GB
    Server info: Apache
    PHP version: 7.3.14
    PHP post max size: 40 MB
    PHP time limit: 120
    PHP max input vars: 4000
    cURL version: 7.68.0, OpenSSL/1.1.1d
    SUHOSIN installed: –
    MySQL version: 8.0.18
    Max upload size: 40 MB

    Play around with your demo for a few minutes watch it fall over.

    Please contact administrator
    for this information.
    #235941 Copied In reply to: New installation, immediately get 502 Bad Gateway errors.
    Avatar: brightskyapps
    brightskyapps
    Participant

    So you want me to answer you on here but ask me to do it on an email that bounced back?

    And you think I am frustrated? Of course I am, because you have conflicting processes.

    I can provide admin access.

    The log files even with debug on show nothing but errors for amazon polly, which isn’t even being used.

    I will provide error logs, but asking for FTP access is pathetic, if you can’t work your own problems out without having to fiddle with things that will break again on redeployment then you are wasting my time. I have scripts to deploy so individuals changing settings directly on one server is extreme bad practice. I’m not therefore surprised you ask for this.

    Here is the error:

    Go to Store in Admin, click Theme options on a BRAND NEW CLEAN install with everything on latest version:

    Internal Server Error

    The server encountered an internal error or misconfiguration and was unable to complete your request.

    Please contact the server administrator at you@example.com to inform them of the time this error occurred, and the actions you performed just before this error.

    More information about this error may be available in the server error log.

    As a programmer of over 25 years, it amazes me how people think they can still get away with releasing code that is simply not fit for purpose.

    Debug.log when WP debug set to true:

    [04-May-2020 20:59:39 UTC] AmazonAI_PollyService::save_post Saving post ( id=6659 )

    And THAT IS IT!!!

    Also, your theme is telling me I have 40MB Max Memory when its set to 1024. Just look in the PHP info.

    And yes it’s frustrating, I make a lot of money and when people lose me time because of them selling me something I rely on to do my business and then blame me for their incompetence theN yes, it’s Very Frustrating.

    Please contact administrator
    for this information.
    #235728 Copied In reply to: New installation, immediately get 502 Bad Gateway errors.
    Avatar: brightskyapps
    brightskyapps
    Participant

    Seriously?

    You don’t support by email? The what is this then?

    From your email:

    Hello Brightskyapps,

    Sorry for the inconvenience and thanks for contacting our team, we will help you to sort out the problem.
    1) Make sure you have checked all the server requirements before the installation https://www.8theme.com/documentation/xstore/theme-installation/xstore-theme-requirements/
    2) Provide us with server error logs to get detailed information about the mentioned error and WP Dashboard and FTP access to your site.

    Total lies. Don’t embarrass people publicly when you lie.

    If you send me an email asking me to provide you data then THAT IS SUPPORT VIA EMAIL!!!

    How bad is your company?

    Pathetic.

    #235727 Copied In reply to: Even the support emails get bounced back!!!
    Avatar: brightskyapps
    brightskyapps
    Participant

    Can’t even reply to your emails, that’s how bad your support is! Emails just bounce straight back, pathetic. How am I meant to send you information when you are incapable of even receiving an email?

    ALL OF MY SETTINGS ON MY SERVER ARE CORRECT, YOUR CODE IS PATHETIC AND JUST CONSTANTLY THROWS ERRORS

    #235676 Copied In reply to: New installation, immediately get 502 Bad Gateway errors.
Viewing 13 posts - 1 through 13 (of 13 total)