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Viewing 30 posts - 1,351 through 1,380 (of 1,462 total)
  • Avatar: Brian Johnson
    Brian Johnson
    Member
    March 6, 2015 at 15:22

    Hello

    We are sorry for inconvinience but moving shorcode area to the place showed on the screenshots requires additional customization which lays beyound the scope of our support. I propose you 2 options to put shortcode:

    1.You may put it to the widget sidebar area on the right/left as on our demo>.
    Please navigate to the Theme options -> Single product page and select sidebar position.
    Then put 8theme-QRcode code widget to the Single Product page sidebar area.

    2. You may put [qrcode] to the description field or within the custom tab and any custom html feld avalible from the backend panel.

    Thank you for understanding

    With best regards
    Brian Johnson

    Avatar: Brian Johnson
    Brian Johnson
    Member
    March 6, 2015 at 14:25

    Hello.

    Please remove following code from the custom.css:

    .woocommerce {
        width: 1000px;
    }

    In case this code is important for you please describe what are you trying to achive with it.

    With best regards
    Brian Johnson

    Avatar: Brian Johnson
    Brian Johnson
    Member
    March 6, 2015 at 13:33

    Sorry. Would you mind to provide us with more detailed screeshot and instructions of what exactly should be removed.

    With best regards
    Brian Johnson

    Avatar: Brian Johnson
    Brian Johnson
    Member
    March 6, 2015 at 13:07

    Hello
    Please take following steps to remove search:
    1.Please navigate to the Theme options->blog layout->select top position for the sidebar.
    2. Go to the Appereance->widgets and add empty text widget to the main sidebar area.

    In case you want to add QR please use etheme QR widget from the widgets menu. In case you would like to add just shortcode image please add [qrcode] to the html code.
    Please provide us with the screenshot or link to the page where we can see the desired look and feel for QR code.

    With best regards
    Brian Johnson

    Avatar: Brian Johnson
    Brian Johnson
    Member
    March 6, 2015 at 11:52

    Hello.

    Please provide us with wp-admin credentials and link to your site.

    With best regards
    Brian Johnson

    Avatar: Brian Johnson
    Brian Johnson
    Member
    March 6, 2015 at 10:57

    Please add this code into the custom.css:

    .btn.filled.active {color:white!important}

    With best regards
    Brian Johnson

    Avatar: Brian Johnson
    Brian Johnson
    Member
    March 6, 2015 at 10:34

    Hello.
    You may try to adjust these values in custom.css.

    .shopping-container {height: 50px}
    .top-links {height: 50px }
    .header-search {padding-top:13px !important}
    .navbar-right {height: 50px }

    With best regards,
    Brian Johnson

    Avatar: Brian Johnson
    Brian Johnson
    Member
    March 6, 2015 at 09:55

    1.All neccessary plugins which are included in our theme are already registered for you because we purchase the Extended License for each of these plugins and if you would like to update the plugins please visit https://www.8theme.com/download-plugins/ to download the latest versions. Then switch to your server with FTP. Copy extracted plugins folders into wp-content/plugins/.The plugins registration is not obligatory! The plugins are functioning perfect without any activation. The plugin activation option was added in the plugin only for the customers to get automatic updates and support directly from plugin developers.

    2. Please provide us with ftp and wp-admin credentials in private content to check the issue.

    With best regards
    Brian Johnson

    Avatar: Brian Johnson
    Brian Johnson
    Member
    March 3, 2015 at 18:27

    You are welcome.

    We would very much appreciate if you leave a comment and rating for our theme on themeforest.

    With best regards
    Brian Johnson

    Avatar: Brian Johnson
    Brian Johnson
    Member
    March 3, 2015 at 18:25

    Hello

    Please provide us with ftp and wp-admin credentials to resolve the issue.

    With best regards
    Brian Johnson

    Avatar: Brian Johnson
    Brian Johnson
    Member
    March 3, 2015 at 18:10

    You are welcome. We would very much appreciate if you leave a comment and rating for our theme on themeforest.

    With best regards
    Brian Johnson

    Avatar: Brian Johnson
    Brian Johnson
    Member
    March 3, 2015 at 18:04

    You are welcome.

    We would very much appreciate if you leave a comment and rating for our theme on themeforest.

    With best regards
    Brian Johnson

    Avatar: Brian Johnson
    Brian Johnson
    Member
    March 3, 2015 at 17:45

    Hello

    Please navigate to the theme options->promo popup and disable “Show link in the top bar”.

    With best regards
    Brian Johnson

    Avatar: Brian Johnson
    Brian Johnson
    Member
    March 3, 2015 at 17:34

    Hello.

    Yes, you may use static block . Please refer to our documentation https://www.8theme.com/demo/docs/royal/index.html#!/1_static_blocks.
    You may put static block to the widget sidbar area.

    With best regards
    Brian Johnson

    Avatar: Brian Johnson
    Brian Johnson
    Member
    March 3, 2015 at 17:29

    Hello

    Please navigate to settings->visual composer settings and check all radio buttons you need according to the pages where Visual Composer should be used.

    With best regards
    Brian Johnson

    Avatar: Brian Johnson
    Brian Johnson
    Member
    March 3, 2015 at 16:19

    Hello

    Please provide us with with the picture you are talking about.

    With best regards
    Brian Johnson

    Avatar: Brian Johnson
    Brian Johnson
    Member
    March 3, 2015 at 14:34

    Please replace fully your custom.css with this code to fix it.
    .header-type-2.slider-overlap .header .menu > li > a{
    color: darkslategray !important;
    }

    .navbar {
    padding: 10px 0px !important;
    }

    .et-twitter-slider{
    color: #909090;
    }`

    With best regards
    Brian Johnson

    Avatar: Brian Johnson
    Brian Johnson
    Member
    March 3, 2015 at 14:26

    Yes. The color could be changed to #575757 or any other you want to have. You may experiment adding
    font-size: 30px or less to find your kind of size.

    With best regards
    Brian Jonson

    Avatar: Brian Johnson
    Brian Johnson
    Member
    March 3, 2015 at 14:17

    Hello.

    In case you want to edit “brands carousel” you can create some portfolio posts with any image (logo) in visual composer because Brands element doesn’t have option to add any content. I recommend you to use “posts slider” in visual composer and select portfolio items from its option. Also there is no possibility to modify each single brand page as it uses archive-product.php template, the same as for products categories. Regarding the right side of the page you may select elements layout (1/2, 1/3 etc.) while editing single element in Visual Composer.

    With best regards
    Brian Johnson

    Avatar: Brian Johnson
    Brian Johnson
    Member
    March 3, 2015 at 13:47

    Hello

    Your website requires additional login and password information. Please provide us with this information.

    With best regards
    Brian Johnson

    Avatar: Brian Johnson
    Brian Johnson
    Member
    March 3, 2015 at 13:33

    Hello

    You may put this code into the custom.css:
    .et-tweets{color:grey !important;}. You may edit custom.css file from dashbord->Appereance->editor->custom.css.

    With best regards
    Brian Johnson

    Avatar: Brian Johnson
    Brian Johnson
    Member
    March 3, 2015 at 13:29

    Hello

    Ajax add to cart modal window works only with simple product without variation options (select size, color). Please check this fuction with simple products.

    With best regards
    Brian Johnson

    Avatar: Brian Johnson
    Brian Johnson
    Member
    March 3, 2015 at 13:21

    Hello
    Please check this tutorial:
    http://www.wpbeginner.com/wp-themes/how-to-create-a-wordpress-child-theme-video/

    With best regards
    Brian Johnson

    Avatar: Brian Johnson
    Brian Johnson
    Member
    March 3, 2015 at 12:46

    Please provide us with wp-admin and ftp credentials (if you have them) in private content.

    With best regards
    Brian Johnson

    Avatar: Brian Johnson
    Brian Johnson
    Member
    March 3, 2015 at 12:45

    Sorry. We cannot login with the credentials you gave to us. Please check them.

    With best regards
    Brian Johnson

    Avatar: Brian Johnson
    Brian Johnson
    Member
    March 2, 2015 at 20:51

    Hello

    We are unable to see any pictures.
    Would you mind to upload the screenshots again or provide us with the links to them from web services like Lightshot.

    With best regards
    Brian Johnson

    Avatar: Brian Johnson
    Brian Johnson
    Member
    March 2, 2015 at 20:26

    Our developers are working on the next Blanco update to make the theme fully compatible with the latest Woocommerce plugin. Unfortunately we can’t tell the exact date for now as the theme is still being tested.
    Please take our apologies for such troubles and inconveniences.
    We’ll produce a new theme release as soon as possible.
    Thank you for your understanding.

    With best regards
    Brian Johnson

    Avatar: Brian Johnson
    Brian Johnson
    Member
    March 2, 2015 at 19:10

    You are welcome.

    We would very much appreciate if you leave a comment and rating for our theme on themeforest

    With best regards
    Brian Johnson

    Avatar: Brian Johnson
    Brian Johnson
    Member
    March 2, 2015 at 18:56

    Hello

    We are sorry for inconvinience caused. This issue can be solved if you install previous woocommerce version (2.8 or 2.2.11). We are currently working on the theme update to reach full compatability with last woocommerce plugin. I have sent the previous woocommerce version on your email.

    With best regards
    Brian Johnson

    Avatar: Brian Johnson
    Brian Johnson
    Member
    March 2, 2015 at 18:04

    To eduarrllc

    Please take a look on this screenshot http://i.imgur.com/Ayolb9y.png. This should help you to create new topic with purchase code question.

    With best regards
    Brian Johnson

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Viewing 30 posts - 1,351 through 1,380 (of 1,462 total)
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