When checking out the returning customer box does not dropdown.

This topic has 6 replies, 3 voices, and was last updated 9 years ago ago by Brian Johnson

  • Avatar: zhifi
    zhifi
    Participant
    March 3, 2015 at 01:13

    Hi,

    I think there might be a bug when checking out? When I click on the returning customer link during checkout the dropdown does not appear to enter the information.

    5 Answers
    Avatar: Robert Hall
    Robert Hall
    Support staff
    March 3, 2015 at 08:28

    Hello,

    Could you please clarify what exactly you mean?
    Maybe provide screenshot for our better understanding.
    Also please provide us with link to the page and wp-admin access in Private Content.

    Regards,
    Robert Hall.

    Avatar: zhifi
    zhifi
    Participant
    March 3, 2015 at 16:20

    Hi,

    Sorry, I should have been more detailed.

    When you add a product to the cart then proceed to checkout while on the checkout page there is a tab for Returning Customer…please login. When you click on the please login link to activate the dropdown it doesn’t do anything.

    screen: http://oi57.tinypic.com/64dtec.jpg

    Please, contact administrator
    for this information.
    Avatar: Robert Hall
    Robert Hall
    Support staff
    March 3, 2015 at 17:22

    Hello,

    You can fix this bug in \themes\woopress\js\etheme.js file on line 1052.
    Please find and replace following code:

    $('a.showlogin').click(function(){
            $('form.et-login').slideToggle();
            return false;
    });

    to

    $('a.showlogin').click(function(){
            $('form.login').slideToggle();
            return false;
    });

    If you can’t do this, then please provide us with FTP credentials in Private Content and we can help you.

    Regards,
    Robert Hall.

    Avatar: zhifi
    zhifi
    Participant
    March 3, 2015 at 18:15

    Thanks. That worked.

    Avatar: Brian Johnson
    Brian Johnson
    Member
    March 3, 2015 at 18:27

    You are welcome.

    We would very much appreciate if you leave a comment and rating for our theme on themeforest.

    With best regards
    Brian Johnson

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