WooCommerce Check-Out Page – Shipping Not Totalling

Solved6 replies3 participantsUpdated by Brian Johnson

  • Avatar: Nkwe
    Nkwe
    Participant

    Hi,

    The shipping cost is not being added to the total order price on the checkout page – when you try selecting different shipping methods to recalculate the price, nothing happens. However, this works fine on the cart page. I am not sure why it’s not working on the checkout page.

    I am using the latest version of WooCommerce and Blanco.

    Any help / advice would be appreciated!

    Many thanks.

    #46623 Copied Theme version: 3 WooCommerce version: 2.3.5

    6 Answers

    Avatar: Robert Hall
    Robert Hall
    Participant

    Hello,

    Please provide us with link to the page and wp-admin access in Private Content.

    Regards,
    Robert Hall.

    #46624 Copied
    Avatar: Nkwe
    Nkwe
    Participant

    Thanks. Details below…

    Please, contact administrator
    for this information.
    #46633 Copied
    Avatar: Robert Hall
    Robert Hall
    Participant

    Hello,

    There is compatibility issue with WooCommerce plugin and our theme.
    Soon we’ll release a new theme update where this bug is fixed.
    In the meantime you can use old WooCommerce plugin (2.2.8 or 2.2.11).

    Please take our apologies.

    Regards,
    Robert Hall.

    #46699 Copied
    Avatar: Brian Johnson
    Brian Johnson
    Member

    Hello

    We are sorry for inconvinience caused. This issue can be solved if you install previous woocommerce version (2.8 or 2.2.11). We are currently working on the theme update to reach full compatability with last woocommerce plugin. I have sent the previous woocommerce version on your email.

    With best regards
    Brian Johnson

    #46703 Copied
    Avatar: Nkwe
    Nkwe
    Participant

    Hi,

    Do you know when the Blanco theme is likely to be updated to fix these issues? (e.g. in the next week?)

    I don’t especially want to downgrade to such an old version of WooCommerce.

    Many thanks.

    #46731 Copied
    Avatar: Brian Johnson
    Brian Johnson
    Member

    Our developers are working on the next Blanco update to make the theme fully compatible with the latest Woocommerce plugin. Unfortunately we can’t tell the exact date for now as the theme is still being tested.
    Please take our apologies for such troubles and inconveniences.
    We’ll produce a new theme release as soon as possible.
    Thank you for your understanding.

    With best regards
    Brian Johnson

    #46736 Copied

The issue related to '‘WooCommerce Check-Out Page – Shipping Not Totalling’' has been successfully resolved, and the topic is now closed for further responses