I have added following lines of code into the custom.css: .vc_custom_1427484282144 iframe{transform:translate(0px,-125px)}
Please check your site now.
With best regards
Brian Johnson
Brian Johnson
Member
April 17, 2015 at 15:59
Hello
You should edit “header-structure-2.php” within Child Theme to prevent it from overwriting with new theme update. Please read here about how to create Child theme.
With best regards
Brian Johnson
Brian Johnson
Member
April 17, 2015 at 15:39
Hello
Sorry. We are unable to login with wp-admin credentials. Please check them.
With best regards
Brian Johnson
Brian Johnson
Member
April 17, 2015 at 15:31
Hello
Please provide us with the link to your site.
With best regards
Brian Johnson
Brian Johnson
Member
April 17, 2015 at 15:30
Hello
1/3 Please add this code into the style.css of the Child Theme:
.header-logo{display:none}
.navbar-collapse{margin-right:auto!important;margin-left:auto!important;width:900px!important}
.navbar-collapse ul {margin-right:auto!important;margin-left: auto!important;width:700px;height:0px;text-align: center!important;}
.navbar-collapse ul li{display:inline-block!important;float:none!important;}
.navbar-right{display:none!important}
2.Please provide us with screenshots of sticky header from that site because it is not reachable. You may use this service for it:http://prntscr.com/.
With best regards
Brian Johnson
Brian Johnson
Member
April 17, 2015 at 14:26
Hello
You are always welcome!
With best regards
Brian Johnson
Brian Johnson
Member
April 17, 2015 at 14:23
Hello
You may also check Visual Composer row/column settings and set margin-bottom option to “0px” because default VC row settings is margin-bottom:35px.
With best regards
Brian Johnson
Brian Johnson
Member
April 17, 2015 at 14:09
Hello
Sorry.
We do not support 3-d party plugins.
You should contact woocommerce team about this issue because it is related to the compatibility between WMPL and woocommerce.
Thank you for understanding.
With best regards
Brian Johnson
Brian Johnson
Member
April 17, 2015 at 13:33
Hello
MS Outlook is opened new email window for me after clicking on this icon. Please specify if you have any issues with certain browser.
With best regards
Brian Johnson
Brian Johnson
Member
April 17, 2015 at 13:24
You are always welcome!
With best regards
Brian Johnson
Brian Johnson
Member
April 17, 2015 at 13:23
Hello
Please provide us with wp-admin and ftp credentials to your site.
With best regards
Brian Johnson
Brian Johnson
Member
April 17, 2015 at 13:17
Hello
We have tested this issue with default wordpress theme and found that it is not related with Blanco. In this case you should contact woocommerce team or plugin author.
With best regards
Brian Johnson
Brian Johnson
Member
April 17, 2015 at 12:45
Hello
Please add following code into the custom.css: .menu > li > a{text-decoration:none!important;}
With best regards
Brian Johnson
Brian Johnson
Member
April 17, 2015 at 12:38
Hello
Please disable 3-d party plugins to check the issue. It is very likely that one of them is causing the issue.
With best regards
Brian Johnson
Brian Johnson
Member
April 17, 2015 at 11:43
Maybe we need to know also ftp port number. We cannot even load page with following address in private content and it usually happens when IP restrictions is set on server.
With best regards
Brian Johnson
Brian Johnson
Member
April 17, 2015 at 11:35
I have changed urls for one page in menu structure like following in private content.Please change anchors in VC row settings as per example: contatti.
With best regards
Brian Johnson
Please, contact administrator for this information.
Brian Johnson
Member
April 17, 2015 at 11:22
You should create the registration page. You may read about it in our documentation.
Then navigate to the theme options->header->enable top links. Please provide us with wp-admin credentials in case this will not work.
You may check testimonials shortcode options here.
With best regards
Brian Johnson
Brian Johnson
Member
April 17, 2015 at 10:32
Sorry. We were unable to login to ftp and wp-admin panel. Please check if you have any additional security levels with your hos provider.
With best regards
Brian Johnson
Brian Johnson
Member
April 17, 2015 at 10:16
1. Please add this code into the custom.css:.woocommerce-ordering {margin-bottom:18px!important}
2. Please check your margin values within Visual Composer settings for row and column. They should be set to “0px” in case you would like to remove margins on the homepage. If you want to increase margin on product category page please add the following code into custom.css: .tax-product_cat .page-content {margin-top:45px;}
3.Please use this code:
.bc-type-4 .title{color:black!important}
.woocommerce-breadcrumb, .woocommerce-breadcrumb a, .woocommerce-breadcrumb .delimeter, .back-history:before, .back-history{color:black!important}
With best regards
Brian Johnson
Brian Johnson
Member
April 17, 2015 at 09:46
Hello
I have changed image size settings from 720X900 to 720*900 and it works fine. Please check your site now.
With best regards
Brian Johnson
Brian Johnson
Member
April 17, 2015 at 09:11
Please provide us with frontend page screenshot where you want to replace theme pagination.
With best regards
Brian Johnson
Brian Johnson
Member
April 17, 2015 at 09:04
Hello
The issue has been fixed. It was caused by the unclear image size instruction in Visual Composer banner settings:Enter image size. Example in pixels: 200x100 (Width x Height).. Image zise should be set as 200*110 using * symbol.
With best regards
Brian Johnson
Brian Johnson
Member
April 17, 2015 at 07:56
Hello
Did you update theme and plugins? We can also make an update for you in case you confirm that backup is already done.
With best regards
Brian Johnson
Brian Johnson
Member
April 16, 2015 at 17:16
Hello
Please provide us with the link to your site.
With best regards
Brian Johnson
Brian Johnson
Member
April 16, 2015 at 17:13
Hello
You may try to add this code into the custom.css: .page-id-204 .wpb_row{margin-bottom:0!important}
It will affect only this page or you may provide us with wp-admn credentials to let us check second margin option in VC.
With best regards
Brian Johnson
Brian Johnson
Member
April 16, 2015 at 17:07
Sorry for the long delay with answer.
You are right.Please remove these lines to enable default woocommerce lightbox. You will be able to save settings in woocommerce->products->display then.
With best regards
Brian Johnson
Brian Johnson
Member
April 16, 2015 at 17:01
Hello
Please replace previous code with this one:
.header-type-6 .menu-wrapper, .nav-sublist-dropdown .container, .nav-sublist {background-color: #003A78;!important}
.menu .nav-sublist-dropdown ul > li ul {background: #003A78;!important}
.menu-wrapper li a{color:white!important}
With best regards
Brian Johnson
Brian Johnson
Member
April 16, 2015 at 16:48
Hello
Please clarify your request with more details. Where did you enable this option exactly? You may also provide us with wp-admin credentials to let us check the issue.
