Replies by Brian Johnson

Forum Replies Created

Viewing 30 posts - 721 through 750 (of 1,462 total)

← 1 2 3 … 24 25 26 … 47 48 49 →

Brian Johnson

Member

April 21, 2015 at 08:12

Hello

We are unable to login with credentials above. Please check them.

With best regards
Brian Johnson

#58290 Copied In reply to: top bar gone, unable to change header

Brian Johnson

Member

April 20, 2015 at 16:28

Hello,

First please update theme to the latest version.
Here is video tutorial how to update theme:
https://www.youtube.com/watch?v=KdWESIIPU1k
Don’t forget to make backup your site before updating.
If issue will persist try to disable third-party plugins, maybe one of them caused issue.

With best regards
Brian Johnson

#58127 Copied In reply to: Check out issue

Brian Johnson

Member

April 20, 2015 at 16:24

Hello

Please provide us also with wp-admin username and password.

With best regards
Brian Johnson

#58125 Copied In reply to: please i am lost.

Brian Johnson

Member

April 20, 2015 at 15:20

Hello

Sorry we do not support 3-d party plugins. You should contact WMPL plugin support service regarding this issue.

With best regards
Brian Johnson

#58091 Copied In reply to: Translation (WPML)
Brian Johnson

Member

April 20, 2015 at 14:58
You may try to add following code into the style.css:

.fixed-header-area{display:none} .header-wrapper {position:fixed !important;height: 68px;top:0;border-bottom:2px solid #4BB1A4; width: 100%; z-index: 10000; background-color: #FFF; min-height: 70px;}

We are hiding fixed header and making main header to be sticky as in your demo site.

With best regards
Brian Johnson
#58080 Copied In reply to: Custom code to change header and stick a part of the homepage
Brian Johnson

Member

April 20, 2015 at 14:47
Hello

You may add similar code into the custom.css with your font uploaded on ftp server:

@font-face { font-family: '7fonts.net_FlyingHollander'; font-style: normal; font-weight: 900 !important;color:green!important; src: url(http://localhost/legenda/wp-content/themes/legenda/css/fonts/7fonts.net_FlyingHollander.ttf) format('otf');}

and add following selector which will overwrite all woocommerce page

.woocommerce{ font-family: '7fonts.net_FlyingHollander'!important;}
You may use following code for tabs as an example:
.woocommerce .tabs{ font-family: '7fonts.net_FlyingHollander'!important;}

With best regards
Brian Johnson
#58073 Copied In reply to: change global font
Brian Johnson

Member

April 20, 2015 at 14:30

Hello

Please clarify your request with more details/links where we can see the issue.

With best regards
Brian Johnson

#58071 Copied In reply to: Issue with URLs
Brian Johnson

Member

April 20, 2015 at 13:15
Hello

Following code within Child Theme is cutting webpage layout:

.product { height: 275px; overflow: hidden; }

Please describe us it purposes and we would make changes which affect only certain element and not all sigle product pages.

With best reagrds
Brian Johnson
#58050 Copied In reply to: Single Product Layout
Brian Johnson

Member

April 20, 2015 at 12:55

Hello

Have you tried the solution from the previous post.

With best regards
Brian Johnson

#58047 Copied In reply to: Custom code to change header and stick a part of the homepage

Brian Johnson

Member

April 20, 2015 at 12:53

Hello

Please prode us with wp-admin and ftp credentials to yor site.

With best regards
Brian Johnson

#58046 Copied In reply to: Revolution slider not working

Brian Johnson

Member

April 20, 2015 at 12:49

Hello

Sorry. We do not support 3-d party plugins and scripts from other developers. We may check if the place where you have included script is correct enough to make it work. We propose you to include it into the header.php within the child theme. The essential grid error is related to the modifications in Child Theme. Please check it because grid is working fine when Child theme is disabled.

With best regards
Brian Johnson

#58045 Copied In reply to: Include script in function.php

Brian Johnson

Member

April 20, 2015 at 12:22

Hello

Sorry. We are unable to login. Please check the credentials.

With best regards
Brian Johnson

#58040 Copied In reply to: Info bar problem

Brian Johnson

Member

April 20, 2015 at 11:50

Hello

Please provide us with wp-admin credentials to your site.

With best regards
Brian Johnson

#58033 Copied In reply to: Issue with URLs

Brian Johnson

Member

April 20, 2015 at 11:41

Hello

Please read here about how to translate our theme.

With best regards
Brian Johnson

#58026 Copied In reply to: How can I translate all the languages's string on my website?

Brian Johnson

Member

April 20, 2015 at 11:37

Hello

1. Please add an empty text widget in appearance->widgets->prefooter area to overwrite default demo footer conten. You may add your html/ another widget if you want to change content there.
2. Please use this code:
.in-stock{display:none!important}

With best regards
Brian Johnson

#58025 Copied In reply to: Info bar problem
Brian Johnson

Member

April 20, 2015 at 11:09
You may put this code into the style.css instead of the last one which you showed me as an example:

.fixed-header-area{display:none} .header-wrapper {position:fixed !important;height: 68px;top:0;border-bottom:2px solid #4BB1A4; width: 100%; z-index: 10000; background-color: #FFF; min-height: 70px;}

With best regards
Brian Johnson
#58022 Copied In reply to: Custom code to change header and stick a part of the homepage
Brian Johnson

Member

April 20, 2015 at 10:36

Hello

Sorry for the long delay with answer. Currently we are working on your site. We will reply as soon as possible. Thank you for understanding.

With best regards
Brian Johnson

#58012 Copied In reply to: Custom code to change header and stick a part of the homepage

Brian Johnson

Member

April 20, 2015 at 10:32

Hello

1.Please put this code into the custom.css to hide it on single product pages only:
.single-product #prefooter{display:none!important;}
2.You may try to add this code to the custom.css:
.single_variation p{display:none}
How to create custom.css you may watch here.

With best regards
Brian Johnson

#58010 Copied In reply to: Info bar problem

Brian Johnson

Member

April 20, 2015 at 10:22

Hello

Sorry for inconvenience. This option is not available from backend using theme options. You may add your font in wp-content/themes/royal/header.php using Google documentation for certain font or edit specific font type in wp-content\themes\royal\framework\theme-fuctions.php starting from line 3886(// ! Add GOOGLE fonts).
Thank you for understanding.

With best regards
Brian Johnson

#58006 Copied In reply to: Google Fonts – Latin Extended

Brian Johnson

Member

April 20, 2015 at 10:04

Hello

Please clear your browser cache and try to reload page because black line is not showing now from different browsers. please check the screenshot(http://i.imgur.com/HusEtrH.png).

With best regards
Brian Johnson

#57998 Copied In reply to: Video Height

Brian Johnson

Member

April 20, 2015 at 09:44

You may include shortcode using text widget in Appearance->widgets->place in header top bar. Then we may try to change the place of your currency top links using css to the right position near “sign-in” and other links.

With best regards
Brian Johnson

#57993 Copied In reply to: Add link to submenu

Brian Johnson

Member

April 20, 2015 at 09:38

Hello

Please provide us with ftp credentials to let us create Child Theme which contains style.css. You may read here about Child Theme..

With best regards
Brian Johnson

#57991 Copied In reply to: Setting up product page with sidebar

Brian Johnson

Member

April 20, 2015 at 09:24

Hello

You may edit woopress\wp-content\themes\woopress\framework\theme-fuctions.php starting from line 1072 or enter “etheme_top_links” in the search within this document.

With best regards
Brian Johnson

#57986 Copied In reply to: Add link to submenu

Brian Johnson

Member

April 20, 2015 at 09:17

Hello

Sorry we are unable to login to your ftp using the credentials above. Please check them. You may also try to delete and reupload royal/woocommerce folder because it may contain old theme files which cause the issue.

With best regards
Brian Johnson

#57984 Copied In reply to: Remember password

Brian Johnson

Member

April 20, 2015 at 09:12

Hello

Please try to disable 3-d party plugins one by one. One of them may cause the issue.

With best regards
Brian Johnson

#57983 Copied In reply to: Static Blocks Style Breaking

Brian Johnson

Member

April 20, 2015 at 08:52

Hello

Please provide us with ftp credentials to your site.

With best regards
Brian Johnson

#57978 Copied In reply to: Remember password

Brian Johnson

Member

April 20, 2015 at 08:45

Hello

Please try to disable 3-d party plugins one by one and check your widget area after it. It is very likely that some of them is causing the issue.

With best regards
Brian Johnson

#57977 Copied In reply to: Ajax Product Filter

Brian Johnson

Member

April 20, 2015 at 08:24

Hello

Sorry. We are unable to login to wp-admin panel. Please check the credentials you gave to us.

With best regards
Brian Johnson

#57970 Copied In reply to: Twitter

Brian Johnson

Member

April 20, 2015 at 08:10

Hello

Please navigate to the dashboard->settings->Visual Composer and all options in checkboxes for Visual Composer.

With best regards
Brian Johnson

#57968 Copied In reply to: Footer edit

Brian Johnson

Member

April 19, 2015 at 12:23

Hello

I have edited a bit previously added code in custom.css.
Please check your site now.

With best regards
Brian Johnson

#57890 Copied In reply to: Video Height
← 1 2 3 … 24 25 26 … 47 48 49 →

721–750 of 1,462 posts

Viewing 30 posts - 721 through 750 (of 1,462 total)

← 1 2 3 … 24 25 26 … 47 48 49 →

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