Thanks for the support! My topic “Block public (direct) access to static blocks” has been successfully resolved.

Hi,

Trying to switch to the Elementor builder for SSP, and importing a template (example: https://imgur.com/HwPONRt) we get a page consisting of 2 sections (structure panel) but no content whatsoever. I would think the template would at least pick up an example product or show the layout of the template, but the content screen is completely empty.
Can you plz have a look and see what might cause this?

See screenshot

Hi Rose,

The fix seems to box and limit the vertical thumbnails to 4.
However, the arrows to scroll and provide access to images 5, 6, 7, etc are gone. Ultimately, this won’t work as we need the ability to show all the product images as intended.
The CSS fixes the display malfunction but doesn’t address the root cause….

Hi Tony,

Thanks. This answers my question about the absence of a setting within the Xstore customizer for this particular button, I guess?

Hi Rose,

Thanks for the guidance.
The video link narrates a pretty oud-dated version of the variation swatches I think, considering today’s panel: https://imgur.com/CHDMrTP
Will there be an updated version of the vid anytime soon?

Cheers,
Bas

There’s been a misunderstanding.
The text is a self-added static block.
I’m talking about the standard site-logo: https://imgur.com/mkiDoso in the middle of the header

I’m guessing it would be something like:

.woocommerce-cart .et_b_header-logo-img, .woocommerce-checkout .et_b_header-logo-img {
pointer-events: none;
}

?

Please check (admin) login credentials under ticket #416102

https://www.8theme.com/topic/unable-to-edit-multiple-templates-of-the-single-product-page/#post-416102

Hello Andrew,

Since we’ve got many things going on, I need to schedule a maintenance window to manage the suggested actions.
Does 3 PM CEST fit your schedule?
Can you forward a list of the custom CSS values you’re talking about?

Also, please be aware that we have 2 websites running (URLs in private) so we probably need to implement the changes twice. Please advise on time needed.

Cheers,

Hi Rose,

Thank you for the quick reply.
I’ve noticed that our copy lacks the animated headline (underline) for the “XStore Collections” title. Is this probably a plugin (setting)?

Hi Andrew,

I’m sorry, but this gives me nothing.
Are you telling me that, the entirety of the xstore support team is not able to tell their paying customers what specific version of wordpress is 100% compatible with what specific version of xstore, in the history of your template builds?

I just need a viable roll-back as a guide, and we’ll take care of the rest

Hi Andrew, Rose,

Our developers have rolled back WordPress to v6.5.5.
Unfortunately, the issue with the SPP product image slider persists.
It is extremely frustrating, as our SEO specialists have been put on hold for weeks now, waiting for us to resolve the issue. In the meantime, we still have to pay them.

What’s even more frustrating is that many websites we see utilize the latest (or at least very recent) version of wordpress with a latest (not even the last) version of xstore, with no problem. Is this an Elementor issue?
No new plugins have been added in the past several months, so no issues on that front.

P.S.
How can we try a roll-back of xcore?

Site details and version overview in private

It worked. Thank you so much!

Video in private.

Also (this may be unrelated), the mobile version is also completely fumbled.

It should look like this (screenshot from customizer): https://imgur.com/bMayxF1
While in fact, on mobile (android) it looks like this: https://imgur.com/TZFgMuL (the images are placed in a column, no spaces in between pictures)

Hi Rose,

I’m familiar with the intricacies of anchoring. However, we’re currently trying to get this to work within the Xstore General Tabs widget, with no effect.
Assigning an ID is pretty straight forward. Some how, these IDs are not triggered via de # link.
Can you plz have a look?