Forum Replies Created

Viewing 30 posts - 121 through 150 (of 843 total)
  • Avatar: Awais Ahmed
    Awais Ahmed
    Participant
    September 5, 2022 at 06:24

    Hello, @TFS,

    Actually, for the Currency switcher, you have to first install and configure the WOOCS plugin and for the language the you have to use WPML plugin.

    Check the article links of both the plugins to know how to setup these plugins with our theme:

    https://www.8theme.com/documentation/xstore/theme-translation/translation-with-wpml/
    https://www.8theme.com/documentation/docs/xstore-currency-switcher/

    Now, to show the switcher on the header top please watch this video for a better reference: https://streamable.com/lkgzrf

    Regards 8Themes Team.

    Avatar: Awais Ahmed
    Awais Ahmed
    Participant
    September 5, 2022 at 06:22

    Hello, @TFS,

    Actually, it is the minimum value, and sometimes it does not work when the server is not fully compatible, so if it is not working for you then please increase it to 600 or 1000 and then try again.

    And if the issue will still persists then please share your site WP Admin URL and Credentials and CPanel URL and Credentials in a private content area of this topic and let me know which demo you want to import and with which page builder, so that I’ll import that demo for you on your site.

    Regards 8Themes Team.

    Avatar: Awais Ahmed
    Awais Ahmed
    Participant
    September 5, 2022 at 06:17

    Hello, @Oğuzhan,

    Please go to WP-Dashboard >> WooCommerce >> Settings >> Accounts & Privacy >> Accounts Creation and check “YES” the option “Allow customers to create an account on the “My account” page“, save changes and check back to your site after removing the browser cache: https://postimg.cc/FfpF9wP5

    Regards 8Themes Team.

    Avatar: Awais Ahmed
    Awais Ahmed
    Participant
    September 5, 2022 at 06:11

    Hello, @Manish Gupta,

    I have just checked your site and tried to edit the Static Blocks with the Elementor page builder and it is working perfectly fine, please watch this video, I have captured for you: https://streamable.com/5raz95

    So it must be the cache issue at your end nothing else, please try to clear the cache and check back.

    Regards 8Themes Team.

    Avatar: Awais Ahmed
    Awais Ahmed
    Participant
    September 5, 2022 at 06:11

    Hello, @TFS,

    1.. By default there are only three rows available and you have to adjust the content in these rows. You can use the connection block feature of our theme in the header builder to add multiple elements to a widget. Please check this image for a better reference: https://postimg.cc/JD0L1YX8

    2.. You can customize the header content by navigating to the Dashboard >> XSTORE >> Theme Options >> Header Builder and now set the contact widgets in the header and then customize it as per your requirements. See image: https://postimg.cc/TKbhx160

    Regards 8Themes Team.

    Avatar: Awais Ahmed
    Awais Ahmed
    Participant
    September 5, 2022 at 06:04

    Hello, @TFS,

    A child theme in WordPress is a sub-theme that inherits all the functionality, features, and style of its parent theme. Child themes are a safe way to modify a WordPress theme without actually making any changes to the parent theme’s files.

    To ensure you’re designing for the user experience, you might need to create a child theme. A child theme allows you to modify the appearance of your WordPress website without editing your theme files directly.

    No need to choose the child theme as the main/parent theme. They are not always required. Remember, they are only required if need to modify theme code and/or files.

    Changes in the parent theme will be lost after the update, so add your custom code in the style.css and function.php file of the child theme. You can read furthermore here: https://www.8theme.com/documentation/docs/child-theme/

    Regards 8Themes Team.

    Avatar: Awais Ahmed
    Awais Ahmed
    Participant
    September 5, 2022 at 06:01

    Hello, @TFS,

    1- Sorry to say that, but you cannot add more rows in the header. By default there are only three rows available (Header Top, Header Main, and Header Bottom). Second, our theme has a feature called “Connection block”, it is the header builder element and you can add multiple widgets and elements to it, as you can see in the image: https://postimg.cc/JD0L1YX8

    2- To edit the top section, you have to navigate to the Dashboard >> Static Blocks and there you will find the “Header Promo Banner” block, simply edit it as per your requirements. If you want to remove it from the site, simply go to the Dashboard >> Appearance >> Widgets >> Header banner and remove the block from there, then check back to your site after clearing the browser cache. Check the below images for a better reference.
    https://postimg.cc/JG82xB2C and https://postimg.cc/5jBPX2N7

    Regards 8Themes Team.

    Avatar: Awais Ahmed
    Awais Ahmed
    Participant
    September 5, 2022 at 05:44

    Hello, @ziga32,

    Actually, there is no option in the theme like this. There are two layouts available in the theme. Simply navigate to the Dashboard >> XSTORE >> Theme Options >> WooCommerce >> Single Product Builder >> Tabs there you will see the style option of the tabs “Horizontal and Vertical” only. Please refer to the image for a better reference: https://postimg.cc/LYjCSHb1
    Other than this not possible from the theme options for now.

    Regards 8Themes Team.

    Avatar: Awais Ahmed
    Awais Ahmed
    Participant
    September 3, 2022 at 10:28

    Hello, @Jubaer,

    Actually, You didn’t share your site access with us so I made a video from our test site for you to know how you can add a widget you want in the header. Here is the video link: https://www.veed.io/view/876dac39-227a-4ae3-a8ba-0f0565e932d0?sharingWidget=true I hope you understand and fix your issue.

    Have a nice day.

    Regards 8Themes Team.

    Avatar: Awais Ahmed
    Awais Ahmed
    Participant
    September 3, 2022 at 10:27

    Hello, @Carlos,

    Please check now, I have solved it for you on your site: https://postimg.cc/B8zk8QmD

    Regards 8Themes Team.

    Avatar: Awais Ahmed
    Awais Ahmed
    Participant
    September 3, 2022 at 10:10

    Hello, @Cube54,

    1. Please go to Theme settings >> Header Builder >> Account >> Content-Type, there you can select an option as the Right side. See the image for better reference: https://postimg.cc/NLYgxdgn

    2. For the translation, please read and follow our theme documentation here: https://www.8theme.com/documentation/xstore/search?query=translation

    3. Can you please check it once by activating the default WordPress Theme like Twenty Twenty Two, just to make it sure that the issue is with our theme or not? And if the issue will persist with the default WordPress Theme as well then you have to contact WooCommerce support for it.

    Regards 8Themes Team.

    Avatar: Awais Ahmed
    Awais Ahmed
    Participant
    September 3, 2022 at 09:35

    Hello, @Recep,

    Sounds Great! that your issue has been solved.

    Thanks for contacting us.
    Have a great day ?

    Topic Closed!
    Regards 8Themes Team.

    Avatar: Awais Ahmed
    Awais Ahmed
    Participant
    September 3, 2022 at 09:19

    Hello, @Cube54,

    In order to solve your issue please go to Theme settings >> Header Builder >> Account >> Content Type there you can select an option as per your need See the image for better reference:https://postimg.cc/JH006S4L

    Regards 8Themes Team.

    Avatar: Awais Ahmed
    Awais Ahmed
    Participant
    September 3, 2022 at 08:40

    Hello, @Jubaer,

    To add languages to the header content use the Widgets element https://prnt.sc/1tg32en and choose the widget area you want to display. In the Appearance > Widgets > Left side top bar area > add the language switcher widget.

    Regards 8Themes Team.

    Avatar: Awais Ahmed
    Awais Ahmed
    Participant
    September 3, 2022 at 08:36

    Hello, @Carlos,

    1. Your issue has been solved please check back to your site now after clearing the browser cache: https://postimg.cc/nXvWjgF0

    2. Your issue has been solved please check back to your site now after removing the browser cache, I have added the Custom CSS in Theme Settings: https://postimg.cc/ns9G9QGZ

    Regards 8Themes Team.

    Avatar: Awais Ahmed
    Awais Ahmed
    Participant
    September 3, 2022 at 08:35

    Hello, @david,

    We are glad that you loved our Theme and Support Staff. We wish you all the best.

    If you do not mind, can you please leave a 5 stars rating for our Theme & Customer and Technical Support by going here: http://themeforest.net/downloads It will allow us to release more updates and provide dedicated support in the future. It would encourage our work a lot. If you like our Theme and Support.

    Thanks for contacting us.
    Have a great day?

    Topic Closed.
    Regards 8Themes Team.

    Avatar: Awais Ahmed
    Awais Ahmed
    Participant
    September 3, 2022 at 07:57

    Hello, @david,

    I have debugged your issue in every possible way and found that if there are multiple columns in a row and only one column have content and the rest of the column are empty then the content not clickable.

    I have again checked all the plugins I delete the WP Bakery plugin and install it again but the issue is not resolved. Then I fix your issue using custom CSS code. I set the z-index on the content so that it will appear above and be clickable now.

    Your issue is resolved now please check back to your site after clearing the browser cache. Here is the video for a better reference: https://streamable.com/ze4hpl

    and

    Here is the custom CSS code that I added to solve your issue: https://postimg.cc/YvgDrZGM

    Regards 8Themes Team.

    Avatar: Awais Ahmed
    Awais Ahmed
    Participant
    September 3, 2022 at 07:43

    Hello, @Soumya,

    Unfortunately, there is no such feature in the WCFM plugin, so this is not possible, and this requires additional Customization.

    If you want paid Customization services submit a customization request to WPKraken team.

    Regards 8Themes Team.

    Avatar: Awais Ahmed
    Awais Ahmed
    Participant
    September 3, 2022 at 06:49

    Hello, @KD,

    Thanks for the screenshot I have understood your issue.
    Now, in order to solve your issue simply go to the Dashboard >> XStore >> Theme Options >> Theme Custom CSS >> Global and paste the below code at the bottom of the CSS box there.

    @media(max-width:767px){.woocommerce-tabs.horizontal .wc-tabs{
    width:100% !important;
    display:block !important;
    white-space:initial !important;}}

    Then save settings and check back to your site after clearing the browser cache. The result will appear like this: https://postimg.cc/pywX3tRZ

    Regards 8Themes Team.

    Avatar: Awais Ahmed
    Awais Ahmed
    Participant
    September 3, 2022 at 06:08

    Hello, @Jubaer,

    Yes, you can translate every single page with the plugin.

    How to translate your site with Polylang, you can read and follow this article: https://wpmarmite.com/en/polylang/

    Regards 8Themes Team.

    Avatar: Awais Ahmed
    Awais Ahmed
    Participant
    September 3, 2022 at 06:05

    Hello, @Cube54,

    Actually, There are two possible ways to change the menu font size.

    First, you can make it with the help of custom CSS code. Simply go to the Dashboard >>XSTORE >> Theme Options >> Theme Custom CSS >> Global and then paste the below code at the bottom of the CSS box.

    .header-main-menu.et_element-top-level .menu > li > a{font-size:16px !important;}

    Then save settings and check back to your site after clearing the browser cache.

    Note: In the above code the word “16” is the size of the font and you can change it with the number of size you want.

    Second, Simply go to the Dashboard >> XSTORE >> Theme Options >> Header Builder >> Main Menu there you will see an option called “Content Zoom” by increasing the value of this option the menu will appear bigger see this image for a better reference: https://postimg.cc/bdjX1YT1

    Regards 8Themes Team.

    Avatar: Awais Ahmed
    Awais Ahmed
    Participant
    September 3, 2022 at 06:03

    Hello, @mahlv,

    I have checked your site without login here is the result: https://postimg.cc/s1YSx1Mq
    And by logging in to the site and in the customizer this is the preview: https://postimg.cc/rdLsB2TW You can check both images and compare them with each other there is no difference both appear just as the same. You just have a cache issue nothing else. You disable the cache plugin already now please check back to your site after clearing the browser cache. I also record a video for you for better reference: https://streamable.com/86pyyo

    Regards 8Themes Team.

    Avatar: Awais Ahmed
    Awais Ahmed
    Participant
    September 3, 2022 at 05:57

    Hello, @Recep,

    I have solved your issue, I have added the below-given code to your site Theme Settings >> Theme Custom CSS >> Mobile and Mobile Landscape.

    https://postimg.cc/SjTjGVqk

    .etheme-sticky-cart button.add_to_cart_button {
        display: none !important;
    }
    .etheme-sticky-cart p.price {
        display: none !important;
    }

    Here is the resulting screenshot: https://postimg.cc/56Wvznmy

    Regards 8Themes Team.

    Avatar: Awais Ahmed
    Awais Ahmed
    Participant
    September 3, 2022 at 05:36

    Hello, @Maher,

    You can use this plugin WOOCS – WooCommerce Currency Switcher, It is a free plugin.

    Please read and follow the instructions written here: https://www.8theme.com/documentation/docs/xstore-currency-switcher/

    Regards 8Themes Team.

    Avatar: Awais Ahmed
    Awais Ahmed
    Participant
    September 3, 2022 at 05:33

    Hello, @James,

    Please try to disable all the third-party plugins (including cache plugins), that does not come bundled with XStore https://www.8theme.com/documentation/xstore/plugins/included-plugins/ , clear the cache of the browser, and check then. Maybe one of the additional plugins is the reason for the problem.

    And if the issue will still persist then please remain all the third-party plugins deactivated on your site and provide me the login access to your site in the below-listed format in the private content area and allow permission to debug your site which includes deactivating all the third-party plugins and on-site Customization as well so that I will check and assist you accordingly.

    WP Admin URL:
    WP Admin Username:
    WP Admin Password:

    Note: Please take the complete backup of your site first.

    Regards 8Themes Team.

    Avatar: Awais Ahmed
    Awais Ahmed
    Participant
    September 3, 2022 at 05:32

    Hello, @Mavi Ekran,

    In order to disable the lazy load for only slides elements edit the page/post with Elementor and then in the element settings, there you will see the option of lazy loading as you can see in this image: https://postimg.cc/vcbLM5Zc you can enable/disable it as per your need.

    Regards 8Themes Team.

    Avatar: Awais Ahmed
    Awais Ahmed
    Participant
    September 2, 2022 at 10:13

    Hello, @Kose,

    Your issue is resolved now please check back to your site after clearing the browser cache I have imported the demo on your site successfully. See screenshot for reference: https://postimg.cc/VrpBJk6r

    Regards 8Themes Team.

    Avatar: Awais Ahmed
    Awais Ahmed
    Participant
    September 2, 2022 at 09:57

    Hello, @Behrang,

    We have the option under XStore >> Theme Settings >> WooCommerce >> Shop >> Shop Page Filters “Scroll To Top After Ajax Product Filters”: https://postimg.cc/RJBvRwpc

    Turn it ON and check back to your site after removing the browser cache.

    Regards 8Themes Team.

    Avatar: Awais Ahmed
    Awais Ahmed
    Participant
    September 2, 2022 at 09:37

    Hello, @david,

    Can you please let me know which WP Bakery connector are you talking about? Which option and from where you have been disabled?

    Regards 8Themes Team.

    Avatar: Awais Ahmed
    Awais Ahmed
    Participant
    September 2, 2022 at 09:23

    Hello, @33swift,

    Please copy and paste the below-given CSS code to XStore >> Theme Settings >> Theme Custom CSS >> Global CSS and check back to your site after removing the browser cache.

    .et_b_header-menu.et_element-top-level .item-design-dropdown .nav-sublist-dropdown:not(.nav-sublist) {
        -webkit-animation-name: et-tobottom !important;
        animation-name: et-tobottom !important;
    }

    Regards 8Themes Team.

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    Viewing 150 results - 121 through 150 (of 843 total)
Viewing 30 posts - 121 through 150 (of 843 total)
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