Hello, @Vinit Kundu,

The shipping option comes from the WooCommerce plugin no theme will be responsible for it. All the settings of the shipping control in the WooCommerce plugin and just for your satisfaction to understand it please try to activate another theme like “Storefront” and check the results you will understand why I told you to contact the WooCommerce support for this.

Regards 8Themes Team.

Hello, @sanxuan,

I have checked your site and the screenshot you provide us. XStore theme I activate the theme and then I check the plugins on your site there is no AMP plugin installed and activated on your site. See image: https://postimg.cc/DJypXgCY

Are you working on your site? did you change the theme and disable/delete the plugin?

Regards 8Themes Team.

Hello, @Oliver Theiß,

To add this CSS only for mobile you have to add some lines of code in the existing code of the media query to work only on mobile screens. Below I set the code now you can add this CSS code in the customizer as well.

@media(max-width:575px){tab-et_custom_tab_01 { padding-left: 3% !important; padding-right: 3% !important;}}

Regards 8Themes Team.

Hello, @dGOvile,

Please first watch this video: https://streamable.com/8euwk8 As you can see in the video the header and footer appear fine, now please check back to your site after clearing the browser cache.

For the sticky header issue simply go to the Dashboard >> XStore >> Theme Options >> Theme Custom CSS and then paste the below code there

.sticky-on .header-bottom{background:black !important; color:white !important;}

Then save settings your issue will be resolved.

Regards 8Themes Team.

Hello, @sanxuan,

Simply go to the Dashboard >> XStore >> AMP XStore >> Mobile Panel then hide the shop option from there and save settings see the image for a better reference: https://postimg.cc/f396bJ0V after this check back to your site by clearing the browser cache.

Regards 8Themes Team.

Hello, @Benas,

WooCommerce plugin has 2 tabs: Description, Additional information (sizes, attributes, weight), and Reviews. Our theme allows us to add a few custom tabs: 2 tabs common for all the products (Theme Options > WooCommerce > Single product > Tabs > custom tabs) and 1 tab individual for every product (Products > edit product > 8theme Options > Custom tab title and Description).

Actually, there are by default options to add the following tabs “Description, Size Guide, and custom tab” to know where to change it watch this video: https://streamable.com/2ivlza

Furthermore if you want to add extra tabs you have to use a third-party plugin because there is no option in the theme for this you can use the “Custom Product Tabs for WooCommerce” plugin if the plugin isn’t working with the theme you can make it compatible with the theme by following this article: https://www.8theme.com/documentation/xstore/additional-customisation/support-of-the-custom-product-tabs-for-woocommerce-yikes-inc/

Regards 8Themes Team.

Hello, @Oliver Theiß,

I have checked your site and added a review on your product to check and I have found that there is no issue: https://postimg.cc/fk5Tp2YC please check the image. It is working fine.

It must be the cache issue at your end nothing else, please try to clear your site and browser cache and check back.

Regards 8Themes Team.

Hello, @Oliver Theiß,

Alright, thanks for elaborating to understand your issue. The thing is by default it works like this every new line will come with a new <p> tag as you can see in the image: https://postimg.cc/06VRy3Z2 the change you require is possible with the help of customization and the customization issues are not covered in our support policy.

If we make it side by side using Custom CSS, it will not work either because the space is too small and when we set it to side by side using Custom CSS it destroys the layout.

You can submit a customization request to WPKraken team.

Regards 8Themes Team.

Hello, @bagshaw50,

Your issue is resolved now kindly check back to your site after clearing the browser cache. I just set the attribute type as you can see in the image: https://postimg.cc/mc1V74DX and your issue is resolved. Here is the resulting image: https://postimg.cc/qtt0nNyP also here is the video for a better reference: https://streamable.com/k5nsxf

Regards 8Themes Team.

Hello, @Alessandro,

I have just checked your site now and the Paypal Payment button is showing fine on the Cart and Checkout page as well. Here are the screenshots:

Cart: https://postimg.cc/ZvJjgng2

Checkout: https://postimg.cc/4nG8n2dP

So it must be the cache issue at your end only, nothing else, please try to clear the site cache and finally check back your site after removing the browser cache.

Regards 8Themes Team.

Hello, @Misa Mimic,

I have just checked your site now and it is working perfectly fine at my end and the same for all the pages.

Here is the Home Page Screenshot: https://postimg.cc/GTpJXnKs

&

Here is the Contact Page Screenshot: https://postimg.cc/zyhwtjCp

So it seems the be the cache issue at your end only, nothing else. Please try to clear the site cache and check back your site after removing the browser cache.

Regards 8Themes Team.

Hello, @Nick Platides,

Sorry, it is not possible with the current theme version and requires extra Customization.

Item support does not include services to modify or extend the item beyond the original features, style, and functionality described on the item page.

If you want Customization services you can submit a customization request to WPKraken team.

Regards 8Themes Team.

Hello, @Oliver Theiß,

Sound’s Good!!!
You are the best 🙂

In the future, if you need our help, you can contact us anytime… we are always here to help you out…

Thanks for contacting us.
Have a nice weekend.

Hello, @David,

It looks like a cache problem. Do you use a cache plugin? Temporary disable it or clear all cache including a cache of the browser.

If still the issue will persist then please share your site WP-Admin URL and Credentials with us in a private content area so that we will check it for you on your site and help you out.

Regards 8Themes Team.

Hello, @Oliver Theiß,

First of all, I didn’t touch anything on your site.

Secondly, you wrote in your second point: “I have the problem that two times ratings is displayed….”

So it was not clear enough that the complete review box or the stars are showing twice and that is why I provided you the Custom CSS to remove the stars only.

But as you explained it now clearly, I have prepared another Custom CSS for you, for removing the Complete Review Box which is showing twice.

Please copy and paste the below-given CSS code to XStore >> Theme Settings >> Theme Custom CSS >> Global Custom CSS, and check back your site after removing the browser cache.

.single-product div#reviews:nth-child(2) {
    display: none !important;
}

Regards 8Themes Team.