Hello, @Goldy,

In order to solve your issue, I made a video for you kindly watch it complete for a better reference: https://streamable.com/4jakqh

XStore >> Theme Settings >> WooCommerce >> Single Product Page >> Tabs >> Location of Product Tabs.

Regards 8Themes Team.

Hello, @danny,

This seems to be your server-side issue, Can you please once read and follow the instructions written in this article, one by one: https://www.cloudways.com/blog/woocommerce-not-sending-emails/ hope this will helps, and if not then please once try to check it with activating the default WordPress theme like Twenty Twenty Two, just to make it sure that the issue is with our theme or not?

Regards 8Themes Team.

Hello, @ful1to,

You can use our theme “Products” widget https://postimg.cc/bs8MsWdP in the widget and set the settings for products like to appear on “Slider or as a Grid” see image: https://postimg.cc/Sj56PMFv and in the product data settings tab you can set the brands option as I do see image: https://postimg.cc/zHmnVsj1 once you are done with adding the brands in the widget settings save the settings and check back to your site after clearing the browser cache. The result will appear like this: https://postimg.cc/8sV4kvnf

Regards 8Themes Team.

Hello, @Amvisible,

2. Ok then please copy and paste the below-given CSS code to XStore >> Theme Settings >> Theme Custom CSS >> Mobile Custom CSS.

.annoyingmobilebutton {
    margin-top: 0 !important;
}

Regards 8Themes Team.

Hello, @filmguerilla,

Alright, Just do one thing now.
First, activate the parent theme.
Disable all the third-party plugins including cache plugins and PRO versions of the plugins if you are using them on your site.
Delete all the menus that you have in the Appearance >> Menus
Then create a new menu and assign the location to this menu
Check back to your site after clearing the browser cache.
I hope it will fix your issue.
Then activate the plugins one by one.

Regards 8Themes Team.

Hello, @naijapropertyhub,

1.. Simply go to the Dashboard >> XStore >> Theme Settings >> Theme Custom CSS and then paste the below code in the Mobile Custom CSS section.

.elementor-6785 .elementor-element.elementor-element-e4b9ed8 > .elementor-container{width:350px !important;}

Then save settings and check back to your site after clearing the browser cache.

2.. Can you please share an image with us of where the popup appears and how does it look now on your site.

Regards 8Themes Team.

Hello, @aslanoguz34,

Yes, I have checked the images that you shared with us. The thing is our theme is the most optimized version on the Themeforest. All of our demos are very well optimized once you changed the demo content with yours you need to optimize the site speed based on the results after you changed the content and your server sometimes the server response time is not good. So here is a complete article from our theme to know about the cause of the speed and how to fix it: https://www.8theme.com/documentation/xstore/troubleshooting/how-to-speed-up-my-website/

I hope it helps.

Regards 8Themes Team.

Hello, @kutmaster,

I am not able to check your site, it is showing this: https://postimg.cc/JHrhYkXy I have to check it on your site and will prepare the Custom CSS fix for your site, so please share the working URL of the issue so that I’ll check and help you out, if possible.

Regards 8Themes Team.

Hello, @greenative,

You can try with this plugin: https://wordpress.org/plugins/simple-custom-post-order/ you have to install the plugin on your site and then simply drag and drop the attributes/categories to any position from the backend as per your requirements, It will impact on the frontend as well.

Regards 8Themes Team.

Hello, @Ahmed Osama,

Which buttons are you talking about? Can you please share the screenshot for my better understanding?

You can share the screenshot via this URL: https://postimages.org/

Regards 8Themes Team.

Hello, @bagshaw50,

Unfortunately, there is no such functionality in our theme, for now, Upsells is the WooCommerce default functionality and you can set it by editing the product and it will show on the single product page but there is no option to set the discount for the selected add to cart items based on those upsells products, You have to try with any third party plugin which better meets your requirements.

Regards 8Themes Team.

Hello, @gwiezdnewrota,

No need to change/delete that code, just simply left it, as it is now.

Regards 8Themes Team.

Hello, @gwiezdnewrota,

What do you mean by other templates? You just have to add it under Dashboard >> XStore >> Theme Options >> Theme Custom CSS >> Global Custom CSS.

And we will forward this to the development department for checking it deeply and try to add it with the upcoming updates of the theme.

Regards 8Themes Team.

Hello, @bagshaw50,

1) I have tested the link on another agent computer it is working fine here is the video: https://www.veed.io/view/cd629d36-d1c1-4372-9034-2914c2c30cda?sharingWidget=true

2) Please disable the AMP plugin and then check back to your site after clearing the browser cache.

If still, you think the issue persists then please take the complete backup of your site and remain all the third-party plugins deactivated on your site as well and share the site WP Admin and FTP Login Credentials with us in a private content area of this topic so that we will check it for you.

Note: We also need your permission to debug your site as well which includes deactivating all the third-party plugins and on-site Customization as well.

Please take the complete backup of your site as well before providing the requested info.

Regards 8Themes Team.

Hello, @WeMee Store,

Yes, you need a plugin to create a form. Once you are done with creating the form you will have a shortcode of that form you can set this form via shortcode on your site.

You can use the “Contact form 7” plugin It is easy and helpful. Below are the documentation links of the “Contact form 7” plugin for a better understanding of how to use it.
https://contactform7.com/getting-started-with-contact-form-7/
https://contactform7.com/docs/

Regards 8Themes Team.